More about Al Diwan Resort Sharm El-Sheikh
this hotel in my experience was clean, the food very repetitive, if you dont like pasta,rice or potatoes you will be stuck.
the staff made it for us, as we went with my 3yr old little girl as we read that there would be a kids club. Not the case, when i asked about the kids club the manager and everyone else i asked about facilities for kids said on no uncertain terms there is nothing for children here.
one night outside the reception a taxi driver speeded round the corner, very nearly running her over. this put us off walking anywhere outside the hotel.
hoewever to get straight into the taxi and go to naama bay was a nice change.
i could recomend this hotel if you are using it as a base b+b for sight seeing however if you go with kids head straight for sharks bay beach, much more relaxing.
the staff do try to please even if not all of them understand
I stayed at Al Diwan from the 21st April to the 3rd May, my self and mt best friend were in need of a sunshine holiday and we definately got that!the weather was perfect! On arrival to Sharm airport there was no structure, just caos!staff were trying to tell peopl they had to buy visas for $15 when this is not the case, you just need to get your card and passport stamped and you can still see all of sinai and sharm,Cairo is too far to go so to get a visa would be pointless. When we got to the hotel they were friendly, but gave no information as to breakfast times where it was?when was lunch?nothing? being an ex travel rep i am aware that even if your rep gave you this info the hotel will normally reiterate or provide you with a leaflet in your room to advise you of the All Inc package. Anyway, we asked around and found out all the info needed to get by for a couple of day's as a rep was nowhere to be seen. our rooms were very basic,and were in need of a lick of paint and a good electrician. our shower dribbled water,and when this was mentioned to the management he ensured the shower was changed as a matter of urgency!........the food was basic, but when your in a foreign country you shouldn't expect egg and chips anyway.....there's was always something to eat,and if you fanicied a change it was a short and cheap taxi ride in to nama bay where a 3 course meal with 2 bottles of wine and water cost just under 15 english pounds each.
Sharks bay is fab, it's a shingle beach, but the sea life and coral is not to be missed, you don't have to book a snorkelling trip to enjoy the sea life, the hotel puts on a free bus to the beach and back, the sunbeds are free, all you need to invest in is a snorkell and water shoes (of which sayed the shop manager at Al Diwan) can give you a fantastic price!!!...bob marley was playing in the background, the restraunt on on the beach was great and any gripes we had about the hotel, this diverted our attention!
All in all it has to be said, it is very much the staff who make Al Diwan!.....As i've previously said Sayed the shop owner is a very genuine,helpful and friendly man,you will, we would often see people in the shop having coffee with him, while he gives advice on the best things to see and do in Sharm. Rammi the tatoo guy is great, i had a gorgeous henna tattoo before coming home and my friend had a real one on her wrist!....all clean and sterilised properly...and her wrist has fallen off with ink poisoning yet!so all is well.
The hotel Manager on the other hand is seemingly friendly, and very strict with his staff, however if your a half attactive women then look out...he has a roaming eye!I don't think i need to say anymore.
The hotel has a Cleopatras spa on site, and it was fantastic, the masseuse mohamed is excellant at swedish massage!and for and all over body massage and facial it cost only 20 GBP for 1 hour!.......so much cheaper than home!!!!
If i was to go back to Al diwan, i would be going there for the staff, and because i know my way around nowi would also prob go half board as there are so many nice places to eat out.
love it love it again!!!
I came to al diwan in march for 2 weeks all inclusive with my 3 children,my sister with her 2 children and brother with his girlfriend and child.As soon as we walked in the hotel we were very welcomed,the porters took our suitcases off us and took us to our rooms,the rooms were clean and tidy up to standered.Our whole holiday was great the staff were brilliant they couldn't do enough for us,they were great with the children as soon as we were there,the staff were always bringing us drinks,they just seem to work all the time.
When we were there there was lots of russians there was 1 especially that made me and my family dislike them,they just seem to drink,drink,drink.
The hotel was great i really liked it here the staff were so friendly they put the english to shame.
I enjoyed it that much i went back in june for a child free holiday,it was great as soon as i walked in all the staff very much remembered me and they asked where the children were,so i'm sure that next time i'll take them with me as my son wants to go back.
Well a big thank you to all the staff for 2 great holidays this year and i'm sure my children and i will be back.Lewis says hi to eveyone.x
Unfortunately not what we expected...
My husband and I went to Sharm for the first time, a lovely place if you like diving and snorkling. People are extremely friendly and helpful which is great. But the Al Diwan was a let down and unfortunately we cannot recommend this. We stayed all inclusive but this does stop at 10pm. If you miss breakfast, lunch or dinner there are no other free meals please check this out. It clearly stated on our forms that there were inbetween meals like pizza and pasta. The food was so boring that we decided to skip lunch and order from the bar but was told this would cost us extra even though we were AI. The rooms are basic and our sheets were not clean, no running hot water and a broken tv. Also there is no communal area to sit and chat, only at reception and they switch the AC off at 10pm!!! The staff are lovely however all of them are men and they constantly ask you for your room number. There is only 1 main room where all food is served and no other restuarant in the resort even though it says there is!?! All inclusive have to pay for themed nights like BBQ or Sea Food nights so don't be fooled... it really is a cheat and leftovers are given the following day at the buffet. Be careful of the boiled water for teas and coffees, and make sure you take Immodium tablets from home or the pharmacy will indeed rip you off rotten. Sharks Bay beach was well worth it and the food made there was tasty and very cheap. Beware of the Russians, as everyone says, they are abrupt and push in queues like you wouldn't believe... I really mean this. Even if you are at the front you might as well be invisible as they walk over you. Dress code is ok but just bear in mind it is a strict muslim country and women should not bear all. Saying that, the men really don't gork at you anyway they are very pleasant. Overall Sharm is a place to see, try as many excursions as you can but with real tour operators and not just anyone who approaches you. We scuba dived everyday and had a fantastic time in the sea but dreaded the return to Al Diwan (sorry but true). If you stay in a good hotel thats been recommended i'm sure your stay will be even better so this is what I will certainly do next time... good luck!
Not a holiday for me
If you enjoy nothing better than eating badly cooked rice on wonky tables whilst sitting round an overcrowded pool having gangster rap driven into your head, then the Al Diwan is the place for you!
Unfortunatly I like to relax on my holidays and I just couldnt. having got back today I can honestly say I feel less relaxed now than the day I left.
We arrived at Al Diwan at about 9 at night following a long day travelling, we were shown to our room which was just behind the huge speakers round the pool, this was ok until immediatly after we settled in the disco started up outside, This was horrible, having been up since 4am and completley shattered, the walls of our hotel room were thumping and furnature vibrating till about 2am in the morning, meaning we just could not sleep, so much so that my girlfriend was in tears. at 2am we though this was all over and we could settle down, until at 3am they decided to start moving the pool side loungers and tables around causing more noise and stress, then at 5am we had a guy go round wth some sort of petrol powered leaf blower come smoke machine, (this seemed to be something that would happen at random points in the day causing nothing but smoke and petrol smell everywhere).
I pitty you if you get room 204!!!
10am the next morning we went to reception and demanded another room, they seemed to want to hope we would forget as we were constantly fobbed off with 'come back in 15 mins', eventually we were given another room which was alot quieter and we could finally sleep!
The rooms were ok as rooms go, the electrical switches could do with rewiring as they didnt all appear that safe and could do with a bit of redecoration, the beds in both rooms were like laying on a pile of bricks tho.
There are 2 pools at the hotel, the main one is central, it is acctually quite small for the number of people staying at the hotel and it gaurded by a man dressed as a sailor . As we got there we could see lots of the tiles were cracked and broken, infact on our first day we saw a child come running out of the kiddies pool with blood pouring from her foot. The main pool is where the disco is, this seems to run fropm about 12 noon to 2am, problem was he only seemed to have 1 CD which contained 4 techno songs, 2 Bob Marley songs and 4 or 5 gangster rap songs which were played on a continuous loop whilst he played about seeing how loud he could get it to go all day. The pool is also home to the hotels own touts who will offer you anything from piercings and tattoos to newspapers that were 3 days old - always 'at special price'. Wouldnt really trust them giving me a tattoo but the massage guy was quite good.
We did find a quiet pool towards the back of the hotel, not bmany people seemed to know of it but it was alot quieter and more peaceful, with no touts, it was so quiet in fact that it felt like sneaking into the headmasters room the first time we were there!
Now onto the food... it was awful, every day the buffet would be potatoes, rice, dry spaghetti and beef. I couldnt even eat the deserts without feeling sick, infact I was not feeling good from day 2 till I came home. there was alot of food passed off as Egyptian speciality' which was actually Greek or Italian. I found that if there was anything different and you asked what it was I was always told 'Pasta my friend' - even when it clearly wasnt I dont know if they didnt know the English or what. I was under the impression tho that this was mainly catered for teh Eastern block, most guests were from Germany, Russia, Poland etc and hardly any other English people, this meant that theres no point being patient and trying to que for your meal as a Russian would soon jump infront when its your turn.
The all inclusive stopped at 10pm, this wasnt so much a problem but I had the impression that the hotel was clearly not built for the purpose of being all inclusive as there was not as much on offer as other hotels in the aera that were all inclusive. Its more like a small hotel that as an afterthought someone said 'oh we best do all inclusive as everyone else is', there was not alot on offer and a limited range of drinks, it was never really explained to us what we could have all inclusive so we stuck with Coke and Sprite as everything else they seemed to want money for. Also one night they wanted 90 Egyptian pounds each (about a tenner) for the meal when we were all inclusive, when asked why we were told 'special night' - normally this just seemed to mean there would be a dancer but we were out that night and were not going to pay them.
Would I go again......hmmmm....NO
Just got back from 2 weeks at Al Diwan with my boyfriend. The good things about the hotel are:
- very clean
- 2 lovely pools with adequate free sun loungers
- located near to airport so transfer time only 15mins but no aircraft noise, out of the very touristy centre of Sharm
- towels provided for pool use
- good-sized rooms with balcony
- taxis always available outside hotel at reasonable price compared to what can be negotiated in central sharm (although I was still surprised at how expensive this is - £6 for a return journey which adds up!)
- very efficient air-con in rooms (be cheeky and keep it on while you're out by putting any old card in the slot, it doesn't need to be the one with your key!)
Overall I was pleasantly surprised because I'd heard that the accommodation standards do not compare well to Western Europe and have read many bad reviews of 4* and 5* hotels. This was supposed to be a 3* and that's exactly what you get, in fact I've stayed in worse 3* places.
The negative things about the hotel were:
- location: 20-30mins walk to the nearest beach is too much in the heat, 15mins drive from central Sharm (Naama Bay) and a bit further to Old Sharm. This is not too bad but taxi cost really adds up at nearly £6 (60 egyptian pounds) return so paying more to stay in a hotel with a daily shuttle bus might be better
- Advertised shuttle bus only runs on a Thursday and Sunday!!!
- Breakfast was poor: bread and pastries often stale, horrible juice, no water available. We didn't have lunch or dinner so I can't comment on that.
- All-male staff: certain things in Egypt are still very 'traditional' despite the influx of tourists, I kept my shoulders and knees covered up except around the pool (where I felt very uncomfortable being watched from the balconies by the staff). Many of the staff have never seen a woman's knees before let alone anything else and their opinion of women who do not wear hijab appears to be on par with a prostitute. They did not make any attempt to leer subtly even when my boyfriend was with me. I think this would have been a big problem had I been on holiday with girlfriends - not dangerous just very very frustrating. I would suggest wearing a 'wedding ring' if you are a single woman as this helps slightly.
- Reception and breakfast room poorly airconditioned.
I wrote all these things on the comments form at the hotel so you never know, they might fix the air-con!
Holiday from hell
Having just returned from this hotel felt had to write on this web site to warn other would be visitors.
Check your rooms you are allocated as we were given the wrong room and after querying it were given a larger room (one we had already paid for !!). After the first day of being in the swimming pool my children both developed an awful rash (in very private areas) the rash them developed into very painful blisters. We then realised that our children were not the only ones and that at least another ten had the same . The chemicals that were being put in the pool had burned their skin , we called the Dr out and both recieved injection, medicine, cream and tablets we complained to the manager who told us the sun had caused it !!!!!.
Once the rash had begun to clear my children decided to try the pool again for sort periods , ome of my children jumped into the pool only to have to be helped out with blood pouring from his foot, thankfully a Dr was at the hotel who immediately arranged for my son to be taken to the surgery, 5 injections and 6 stiches later we returned to the hotel, more tablets and a visit everyday but to the surgery to have dressing changed was the rest of our holiday. The managers reply was its human error. Upon inspection of the pool we counted at least 8 broken tiles near where my son had jumped. Our rep spoke to the manager who it seems arrnged for the tiles to be replaced, so in they went to the pool smashing of the broken tiles and replacing them( never draining the pool or repairing all of them) the next day guests were pulling out chunks of broken tiles.
The food was the worst i have ever experience in a hotel, dont bother going all inclusive its a waste of money.
The only people who seemed to care about their guests were the towel man, the DJ and the guy who books the trips. The manager, the two desk managers are the rudest people i have every meet.
One poor family we meet there had other peoples mess coming out of their tiolet in the room twice, this resulted in the tiolet being taking of and them left with pooh all over the floor.I could go on but i wont !! Just be advised to think very carefully before staying at this hotel. Photos will be added later.
Clean, Friendly, not bad !
We have visited Egypt about a dozen times now and found this hotel not too bad at all.
Ok its a little "tired" but the room was clean and the staff friendly.
We went on an A/I basis (knowing we would go out to eat a couple of times) as egyptian food is a bit bland.
Breakfast is served from 7-10 Lunch 1-3 and Dinner 8-?? but this is egptian times so it may vary a little.!!!
Food was was of a reasonable standard- nothing great, nothing terrible.
The staff were very friendly and areas around the pools kept very clean.
There is a terrace to use in the evenings overlooking the pool but this is often busy and it isnt very big.
We went into Sharm on the themed nights so cannot comment.
(Had the most excellent Indiian meal centre of Sharm above the shopping mall).
For the price we paid for the week A/I we cannot complain at all.
Fantasic for such a cheap trip
If you want to do Sharm on a budget, this is the perfect place!!
I visited back in march and was pleasantly surprised considering how little I'd paid for the holiday. The hotel was lovely & clean and the staff were all very friendly and helpful. The pool was nice enough and the food was pretty standard - rice, pasta, bread, meat, salad buffet. We went half board but it is so cheap to eat in Sharm anyway (3 courses at hard-rock cafe plus drinks was about £8 english pounds each!) that you could skip the hotel food altogether and not really worry.
The location is slightly away from the main strip near the beach, but the hotel has resident cab drivers that wait outside so you can easily get a cab for about 3Egyptian Pounds into town in the evenings which takes about 5 minutes. The hotel cabs are lovely air-conditioned mercs (and have seatbelts!!) which you won't find by hailing one from the road.
Very enjoyable stay. if you are looking for the 5* luxury found at some of the hotels in sharm, I'd suggest booking one of them! This was definately a good basic 3* which I can say nothing bad about.
This was the best holiday of our life. I am 55yrs old my husband is 61yrs old, and we have had some fantastic holidays in 23yrs of marriage. This was one holiday that we did not want to come home from! The staff we found were very pleasant, and helpful. Especially the D.J. Hany, the tour lad Joseph, and the deputy manager, Joseph. When we thought that we had lost a mobile phone nearly all the staff pulled out all the stops to look for it. One of the waiters Hosam, was particularly pleasant and the chef was capable of producing some exceptional meals. You have to remember that this is a cheap hotel really. The cost per person for us was around £40 half board per day. So we did not expect the Hilton. Yet the staff were as welcoming as any 5 star hotel we have been to. The food generally was reasonable for Egypt, no egg and chips but reasonable local food. The entertainment in the form of belly dancers etc. was colourful and enjoyable. The D.J. was friendly, spoke several languages and most important of all shared my husbands taste in music! Although largely used by ex Soviet bloc nations there were several other English customers and we had no problems during our stay. Our only reservation would be to avoid all inclusive as the temptation to drink your share could lead to you falling in the pool blind drunk as one young lady did on her first night. Our biggest tip,remember all the staff are working for quite low wages and working long hours away from their families. Treat them with respect and a smile and you will leave with the same pleasant experience we had. Are we going back? YES to a wedding of one of the staff and again for a holiday when we will surely be taking some of our grandchildren.
out to sea at the blue hole - beautiful
Butterflyfish near the coral
Me and My friend relaxing with the water pipes
Al Diwan Hotel - Sharks Bay - Sharm
I'm off to the Al Diwan with my partner in August for 2 weeks and want some advice really. We have never been to Egypt before and other than what we have read in the guides and books, etc don't realy know what to expect!
I've read really mixed reviews about our hotel but have decided to go out there with an open mind.
Main questions really are;
We are both in our early/mid twenties and want some advice on what to look out for where to go, etc?
How much should we budget for per day - we are AI in our hotel but have heard the food can be a bit dodgy and repetitive?
Any good trips/excursions people can recommend?
Any thing to watch out for/not to do etc?
Anyone stayed in our hotel and have an opinion?
Re: Al Diwan Hotel - Sharks Bay - Sharm
ALDIWAN , BAD HOTEL VERY CHEAP LOCATED BESIDE AIRPORT ( 20 MIN FROM NAMAA BAY BY TAXI)
SHARM VERY GREAT , ENJOY
first time in Egypt witha student's budget ;)
I's planning my first trip to Egypt starting the 17th October.
As I'm going on a student's budget (rough time, I'm telling you :P ), I'm having doubts about where should I stay: Al Diwan is a hotel many touristic agencies here (in Romania) recommend for students.Then there's Sunset Partener... which one would u advise me to go to?
One more question: I'm a Salsa addict :D so I was wondering if tehre's any place where u can listen and dance on South American music. :D
Will be back with more questions.
Thanks in advance.
Re: first time in Egypt witha student's budget ;)
Hi there, if you are on a budget, don't go to Sharm, but to Dahab, which is 100km north of Sharm.
Sharm is an overpriced package-tourist-Disneyland, while Dahab is a nice backpackers hang-out. You will find lots of cheap hotels and hostels there, just google for Dahab + backpackers or Dahab + hostel or so.........
Re: first time in Egypt witha student's budget ;)
Hi Alexa. Thanks for the tip but my fiance wouldn't change his mind. Btw, do u happen to know what's the best place for diving? I'm a newbie in this sport
Re: first time in Egypt witha student's budget ;)
The best diving in Sharm is in Ras Mohamed try to avoid the usual sites like teran cause it is over dived. In Dahab there is several places like blue hole, bills and cnayons.
I would recommend dahab over sharm but still u will enjoy in sharm
Re: first time in Egypt witha student's budget ;)
If you are on a really tight budget you could consider the youth hostel in Hadaba.Its next to the police station on City council street.