Luxurous palace in Cairo
by Jannick_L. about Concorde El Salam Hotel Cairo
Our stay in Concorde El salam hotel was very pleasant. It is a small luxurous palace not far from the crowdy center of Cairo. Several restaurants, friendly service, spacy room with all comfort. Luxurous bathroom. Shops. Food is also very fine. Lot's of choice !! Free shuttle Bus Service to city center and airport, Business Center, Beauty salon, casino, 3 cinema theatres, children corner.
Great Place to Stay!
by TripAdvisor Member sat123
My husband and I have just returned from a weeks stay at the Concorde el Salam hotel. We travelled out the day fater the bombs in Naama Bay, we didn’t consider cancelling after we heard the news and boy was it the best decision ever!
The hotel is big – abit like a small village. We upgraded to a sea view room at check-in and it was worth the extra few £s. The view was amazing and we had the beach, main pool and restaurants within easy reach.
The main pool was large and very lively. I have read previous reviews saying the pool was always empty – this was never the case during our stay. There were many activities held by the Animation Team which were all fun. Raafa at the pool bar was cool, always full of good advice and tips.
The buffet restaurant was great with a wide selection of food. Pasta station and Pizza station were my favourite, with plenty of other foods to choose from. The evening entertainment on the Laguna terrace was okay but could be improved. We ventured out to Naama Bay twice, which was a pleasant change, its lively there, lots of bars/restaurants.
The Italian restaurant on the beach has excellent pizzas and the BBQ on the beach is yummy. The pool bar also serves burgers and kebabs but it can take a while top get served sometimes.
The service at the Piano bar was extremely slow – we waited 30mins for our drinks
The rooms were nice – bathroom clean, plenty of wardrobe space and satellite TV. Rooms were cleaned daily
The shops in the lobby were all reasonably priced. There is a supermarket in between the main hotel and the sports hotel – get all bottled water from there as bottled water is not included in the AI deal for some reason. The view as you walk into reception is awesome
The sports hotel was quieter but just as nice.
The temperature was extremely hot – in the mid 40’s each day, so take plenty of sun cream.
The airport is only 10 minutes away but we never once heard any aircraft noise. Tipping is the norm so be prepared with lots of little notes.
To sum up this is a great hotel, clean, friendly, excellent facilities and a beautiful setting.
Over-rated and over hyped but still not bad.
by A TripAdvisor Member
OK, I have just got back from Concorde El Salam and too be honest I'm happy to be home. Don't get me wrong the hotel is of a good standard but some of the reviews here do not read true in my opinion.
Myself and my girlfriend stayed in this resort from June 30th for 2 weeks.
Firstly let me just comment on the heat. To class it as 'lovely' is not what I or anyone I spoke to thought. We all knew it was going to be hot but hitting 46 was bordering on unbearable and dangerous!! Obviously this is nothing to do with the resort, and after speaking to others we should have gone in March and September for more vearable temperatures. In order to survive the day you had to get a lounger with a parasol but to get a lounger bear a parasol we (my girlfriend!) had to resort to getting up at 6:30 - 7:30am. There was also the issue of putting your towels down and buggering off for half a day. Thinking that is only the Germans that do this would be naive, us British are a sneaky and embarrassing bunch. As we left the competition for loungers was increasing and I do believe it will come to blows at the rate it was going! As far as I am aware all pools suffered from the same plight and the only alternative was the beach which I was not too keen on.
We spent the majority of at the smaller aqua-gym swimming pool. When you had a lounger it was a nice relaxing pool. I do feel the aqua-gym is not much to sing about, but each to their own. Ayman/Nabil who ran the 'bar' at this pool were great guys and tried to keep the water flowing. Mustpha was in control of the towels and parasols was a good guy but went on vacation the second week to be replaced with a guy more interested in the single women!
Don't get me started on the 'All-Inclusive Concept'. I personally thought the buffet was a bit 'tired' but the Italian restaurant and Room serice were very nice. It's the first All Inclusive I have been on and spent £300 on tipping and eating. However I should say the food was defintely above average - although queues for the pasta station, pizza's, etc towards the end of our 2 weeks as the number of guests were increasing. I should also had that week 1 the Italian restaurant at evenings was 40% off the food bill and free drinks, but by week 2 it had changed to 40% off both the food and the drinks without any notice to guests whose holiday was over June/July. Penny pinching in my opinion. (12% service charge was not a tip to the staff. The hotel pocketed this!)
There is also a rule that all AI drinks are served by the glass which means you can't have a bottle of water for your room unless you pay for it - when it's so hot there you have to drink a lot of water so this was suprising. (You can buy bottles from the hotel for LE10 but you can walk to the supermarket and pay LE3.)
Referring to a review that mentions 'tummy troubles'. I had a problem for 7 days, while my girlfirend was ill with similar for a couple of days. Unlike the previous post, I would say most people I had spoken to had the same problems, with extreme cases of people calling the hotel doctor with some very serious problems. However I don't believe these are unique to the hotel, as the Pharmacy had a constant stream of customers from all hotels.
Overall the hotel itself is very nice, clean and the people very nice and friendly. A tip does get you better service but don't feel obliged to do so if you're having one drink or if the bar person gets your order wrong! The main problem I had was the little things that the hotel could change at very little expense that would make vistors stay a lot bit better.
Wonderful Hotel
by A TripAdvisor Member
We stayed here for 1 week from July 3rd. This was our first time in Egypt and we had no pre-conceived ideas.
Be prepared for the heat in July, expect 38/40 degrees during the day, we only did 15 mins and then sort shade for half an hour, drink plenty, use 25 plus sun screen to start off.
When snorkling early in the holiday use a T shirt, we burnt because we did'nt use one.
We found the quality of fish life excellent just off the pontoons at the beach and in hindsight the boat trip was no better.
We took a taxi trip to Nama bay one night and only stayed half hour, shops all the same, hassled by owners, to busy, you could have been in any cheap holiday town.
Camel trip into the desert, arranged by the guy outside the hotel, next to the small supermarket was worthwhile, he was very helpful, his parrot was very loud.
Like other reviewers we thought the staff, food and general appearance of the hotel was fantastic.
Found the ants in our bathroom a little annoying but they never seemed to venture beyond the bathroom.
To sum up we would go back, this place is truly excellent value.
Forum Posts
concorde el salam hotel
by slocket
just booked a week there next month, just wondering if anyone got any useful tips who has previously stayed at the resort.
RE: concorde el salam hotel
by HannaJo
Look for opinions on www.tripadvisor.com, www.holidaywatchdog.com or www.holiday-truth.com.
There are lots of comments there.
Have a nice stay in Sharm. Be sure to snorkel!
RE: RE: concorde el salam hotel
by slocket
thanks for that carol. how did you go about tipping the staff? whats the going rate.
RE: RE: concorde el salam hotel
by slocket
thanks for that much appreciated.
RE: concorde el salam hotel
by PIFFLE
Hi
I came back from there about 2 weeks ago... amazing. Do you know whether your staying in the Main part or the sports part?
RE: concorde el salam hotel
by vicbaz
a friend of mine boked to go here but the tour company pulled out and changed the hotel a couple of days before as the hotel was not up to scratch
RE: RE: concorde el salam hotel
by slocket
were staying in the sports part.
RE: concorde el salam hotel
by Arabhorseygirl
From a boat trip, we saw major building work going on for a massive new hotel next door to The Concorde El Salam and even from the sea we could here the constant drilling into the cliff face. This must effect relaxing on the hotels private beach.