Over all advice : never go to this hotel or this chain Amer Group
The hotel Lied to us.
1. They charged us for a deposit in the head quarters, and for the full amount again at the hotel . and it was either you pay or no accomodation (after a 4 hour drive we had no choice but to pay)
The extra amoun has not been fefunded till now (Ten month)
2. We paid for a pool view room but they gave us a back room looking at service area and generator and they refused to refund the difference.
3. The managment and staff are not trained and the customer treatment is very bad.
4. Not elderly freindly
Unique Quality: none
portomarina, is ahotel that lies in the most famous resort in the southren coast of mediteranian sea in alexandria. the resort name is marina. the resort is divided into 5 larage districts. the hotel lies in the 5th district . this district hold the most famous restaurants and shops local and international one.
hotel is 5 stars one and almost the newest hotel there. but it is realtively expensive. so i would advice of renting a flat in this district would be much more cheaper.
Unique Quality: u wont need to go out , everything u need is just inside this district. shopping and dinning, sea is amazingly beautifull, with a great view. all these u can do walking on foot no need for car inside.
Directions: northen coast main street, when u reach marina resort enter from the 5th gate
We stayed for one day only, but it was quite well. The hotel is very clean, staff are good. Beach is quite good also. Take the boat of the hotel and go to the other side of the lagoon, the beach and sea is better on that side. If you want to be in nature this hotel is not suitable, but if you want a clean hotel near the Mediterranean for a 1-2 nights stay it is the right place for Alexandria.
Unique Quality: The rooms with sea view are good. On the other side you will see blocks with app. 15 floors.
Directions: In Port Marina on El Alameen road from Alexandria.
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Address: Km105 Alexandria - Marsa Matrouh Road, Alexandria, 51718, Egypt