El Gezirah

5 out of 5 stars5 Stars

3 El Thawra Council St Zamalek, PO Box 732 El Orman, Giza, Cairo, 11518, Egypt

2 Reviews

Sofitel Cairo El Gezirah
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93%

Satisfaction Excellent
Excellent
63%
314
Very Good
25%
125
Average
5%
29
Poor
2%
13
Terrible
2%
14

Value Score Great Value!

Costs 24% less than similarly rated 5 star hotels

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Good For Solo
  • Families92
  • Couples90
  • Solo93
  • Business89
  • Freiner's Profile Photo

    see the Gizeh Pyramids from the banks of the Nile

    by

    Pleasureable. High Speed Internet access for 15 USD per day from your room. A good selection of restaurants and a very nice bars with good live music until late

    Unique Quality: overlooks the city and the nile. YOu stand a chance to see the pyramids of Gizeh on clear days !

  • belgrade03's Profile Photo

    El Gezirah Sheraton

    by

    Great hotel, great view over the city from the 22nd or 23rd floor. Everything is extremely clean and service is good. There are several different restaurants within the hotel including the national Kebabgy.

More about El Gezirah

Very nice hotel

by TripAdvisor Member Morfeas

Excellent location with beautiful and big rooms with Nile view. Very very clean and luxurious hotel. The only thing we did not like so much was that the stuff did not speak good english even in the reception and the restaurant. Also very expensive evening buffet comparing to quality and Egypt rates. Budha bar in the hotel as well as Casino.

A good choice for everyone. We would go again to SOFITEL El Gezirah since we also loved Cairo.

Dissapointed with the Sofitel El Gizirah

by TripAdvisor Member hotelwatcherIndia

We were a group of 8 on a tour of Egypt. Our first stay in the hotel was from the 27/09/08 to the 29/09/08 when we stayed in the following rooms – 605/607/507/517 When our rooms were cleaned on the 28th of September I lost one expensive linen shirt from Room #607 and my friend lost two shirts from Room #517. We reported the theft to the Guest Relations officer Ms. Sabrina, who was unable to even find out if it was the same person who cleaned both the rooms. We didn't think that when we were staying in one of the best hotels in Cairo, we would need to lock our suitcases when we left our rooms for the day.

Our second stay was from the 5/10/2008 – 7/10/2008 when we stayed in the following rooms – 309/315/318/320

On the 7th when I settled our bills at 10.45 am the Front Desk attendants said they would like to speak to someone in the office of our Tour Agents – Egyptian Nile Tours and our driver Mr. Ahbaan connected them to Mr. Mohammed on his phone. It took Mr. Mohammed 20 minutes to arrive with our file to clarify some issues with regard to some payments. He then had to head off to the accounts section where after another 30 minutes it was established that there was no payment due from ENT to the hotel. It was 12.15 by that time. As we were leaving your hotel we were informed that one suitcase had been held back by your security Mafioso style (in case we left your hotel without the payment being made) so we had to turn back to pick it up. We were stopped again at the security barricade because your accounts section had failed to inform your front office, who in turn had not informed your security that we were not scooting from your hotel without paying our bills and that Mr. Mohammed from ENT had clarified that there were no payments due from his company ENT to Sofitel El Gezirah.

Just for the record all Indian tourists who book through tour agents in Cairo have to make a full payment for the trip before leaving for Egypt. I fail to see how your hotel staff could have held back 7 tourists who had an international flight to catch and had therefore checked out accordingly before 11 am, for over one and a half hours for an accounts issue or as it appears a non-issue that your accounts section may have had with Egyptian Nile Tours.

We were shocked that a Five Star Hotel with the Sofitel banner could have held back 7 international tourists for over 1 and a half hours knowing full well that we had to battle the Cairo traffic and the crowd at the Cairo International Airport to get on the 2.20 pm GF 272 flight to Bahrain. I was deeply disappointed that our stay in the hotel and the last leg of our trip in Cairo ended on such a bad note. I will definitely be informing our local Travel Agents as well as any one I hear is travelling to Cairo to give this great hotel a miss.

Pleasant stay, eventually...

by TripAdvisor Member Brightrob

I stayed in this hotel for 4 nights with 3 friends during a long weekend. I booked it though an independent website. We booked 2 rooms, including buffet breakfast.

We arrived in the hotel quite late (just after midnight) only to be told that we will have to wait, as our rooms were not ready. We were offered a complimentary drink from the bar. Waiters were very quick to point out that we could not order alcoholic drinks. Staff were unable to take our orders, even though we read them out from the menu and even pointed them on the menu card. When our order arrived , we were presented with something completely different.

After 50 minutes, after two visits from the reception desk, we were given our room keys (at 1 am). Even though our voucher clearly stated that we required two twin rooms, the hotel was unable to accommodate us on the same floor. One of the rooms that we were given had a strong smell of mildew and stale cigarettes.

When we checked our rooms, we noticed that there were inconsitencies in how rooms were prepared, such as one bathrobe and one pair of slippers in one room and one bathrobe in another room and no slippers. Also only one set of toiletries, despite the fact that there were two people staying in their room.

We complained abour our unsatisfactory check-in process the following day and the hotel manager moved us to adjoining rooms on the same floor and offered a fruit basket for each room.

The hotel looks stylish and has magnificent rooms of the Nile from higher floors, especially at night.

There is a Buddha Bar in the hotel. Drinks are quite pricey and service is poor. We stood next to the cash register for approx 10 minutes asking to settle our bill on a busy Friday night and eventually left the place without paying and came back 10-15 later to pay the bill again.

There is a nice spa in the hotel, however in order to use the indoor pool you need to book treatments, such as massage, facials etc. This is not mentioned on the hotel's website.

Great Views and removed from the hustle & bustle

by TripAdvisor Member tez823

We spent 3 nights and quite enjoyed the facilities of the hotel. The Buddha Bar was a great place to hang out at night and the selection of restaurants with excellent food offered something for everyone. The location on the island makes it more difficult to get out and about by foot but also allows an escape from the hustle of downtown Cairo.
All the restaurant and bar staff and concierge were extremely attentive and helpful. Reception was slow and English not widely spoken. Checkout time was a nightmare really.
In house bank for exchanging money was handy and the spa and pool were first rate although the selection of drinks at the pool bar was limited. Fantastic lounge and deck areas for just hanging out and there is always somene playing music somewhere in the hotel. Particularly liked the harp at breakfast.
Rooms are clean and spacious with all you would expect in this standard of hotel EXCEPT - No tea and coffee making facilities in room, no DVD and limited mini-bar. The balconies offered a great view from every room.
All in all quite satisfactory but we were staying here as part of a group and I don't think I'd pay the prices if travelling independently.

Fabulous in Every Way!

by TripAdvisor Member ABCAT

We stayed at this hotel for 4 nights during a 16 day tour of Egypt. This is a very classy hotel and we enjoyed every minute of our stay. The staff cannot do enough for you, the decor in both the rooms and the lobby areas is modern and stylish. The window on the Nile is particularly beautiful with the huge chandalier. The buffet breakfast is fantastic with a huge variety and the a la carte menus are reasonably priced. I would not stay anywhere else if I were to visit Cairo again.

Very nice and modern hotel in dirty Cairo

by TripAdvisor Member Tequila007

This was my 3rd stay in Cairo, and as during our last visit we have been to Buddha bar which is inside the hotel, this time we booked Sofitel.

So far, it was the best hotel in Cairo. Nice and clean rooms, friendly staff.
The Buddha bar inside is definitely plus if you are too tired to go out. even if not packed as the one in Dubai it's still lovely concept with some Asian fusion food, nice drinks and good music. The other restaurants are nothing special here

The thing worth to mention is a spa - very good one, with Asian women giving great massage (not so common in Cairo's hotels), good jacuzzi and relaxing area.

Great hotel I definitely recommend.

comfort hotel

by TripAdvisor Member roger8910

1. we pay the prepaid rate about US$170 per night inc. tax and service charge, look carefully the hotel may want to add 25% on top of the prepaid rate, ask the staff if they do, we only pay what we book for.

2. Hotel is right in the city center good area, we stay at 25th floor looking all around river view very nice and four season hotel over the river very nice and quiet.

3. Hotel food and service are international price (too much expensive for local rate) we went to four season hotel to spent our money for better food and service. but good food and friendly service (tip everywhere)

4. we had a real king sized bed comfort and good shower room but a bit small.

5. it might be my first hotel in cairo with this reasonable rate, but if i want to spent more than i may chose four season hotel

i will go and stay here again but pay no more than US$200 per night. i enjoy my holiday in here, thanks

Forum Posts

Hotels in Cairo for a solo woman.

by diana_renou

Hi, what do you think about these hotels for a woman travelling alone: Ramses Hilton, Radisson Blu Hotel Cairo in Heliopolis or Sofitel Cairo El Gezirah?
Many thanks for any advice about hotels in Cairo. Have a nice day!!! Diana

Re: Hotels in Cairo for a solo woman.

by Catw

All hotels in Cairo listed in guidebooks are fine for a woman.

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 El Gezirah

We've found that other people looking for this hotel also know it by these names:

Cairo Sofitel
Sofitel Cairo El Gezirah Hotel Cairo

Address: 3 El Thawra Council St Zamalek, PO Box 732 El Orman, Giza, Cairo, 11518, Egypt