Value Score Average Value
Good For Families
Arrived at the hotel after a late night flight from Frankfurt. Staff was always pleasant especially the ones who work at the Milano bar and at the restaurant. Not so the management at the reception desk. We were told that the waiters are all conscripts while the folks who work at the reception are well connected to or relatives of the hotel upper management.
The hotel is no longer part of the Intercontinental chain and has been renamed Asmara Palace and is now run by the government ministry of Tourism. We were (again quietly) told that this happened because the government could not afford to part away with some of its meager foreign currency to pay for the franchise. The last time we visited (2006) the hotel was far better managed. This time around things have visibly deteriorated with smoking allowed freely in the lobby area itself where there is little ventilation! There is no longer a lunch buffet except at dinner time. Both the buffet and the breakfast are extremely expensive with food choices far limited and of lower quality than in the past. Rooms are still OK -- even though the carpets are showing their age due to lack of maintenance and poorer management which is now all local. The place is hardly affordable to the local population. We were told that the only visitors /guests one sees are the spoiled kids of a few local businessmen and the military who run the country. One also seems to be always watched by some rotating but government informants who pretend to be visitors. So it is best not to talk much openly about anything.They also tend to force you to pay for your stay in hard currency even after you show them official receipts that you already exchanged your foreign currency into the local nacfa.
Definitely no longer recommended. There are far better hotels and far cheaper elsewhere in the city.
Intercontinental Asmara Palace Hotel
The Intercontinental Asmara Palace Hotel was constructed in 1999. It is a high-end hotel with marble bathrooms, shops, conference halls, swimming pool, a tennis court and other sports and fitness facilities.
I have not stayed at this hotel, but was inside the lobby because a friend of mine have done some maintenance with the computer network at the hotel.
This hotel is too high-class and expensive for me. And it is too far away from the city center. Since it is very close to the UN offices in Asmara, I believe the number of visitors are mostly UN workers.
Directions: The hotel is located near the Expo and the UN area
Asmara's nicest hotel
This is the nicest hotel in Asmara, and has everything the business traveller or tourist could want. The manager, Giorgio, runs everything perfectly and is often seen walking around to make sure everything is OK.
Rooms are lovely and clean with plenty of space.
Staff are very friendly and eager to please.
2 swimming pools
coffee, cake and liquer bar
Unique Quality: Reception staff are really helpful, and service at reception is very fast - taxis, information......anything you need they will try their best to help.
There is an indoor and outdoor pool, both very nice but the altitude means it is quite cool so I found the outdoor pool a bit too cold.
The food in the restaurant is great. It is buffet with something to please everybody - great pizzas, amazing variety of salads and a good selection of traditional local dishes to try.
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