Serena Beach Hotel & Spa

4.5 out of 5 stars4.5 Stars

PO Box 90352, Mombasa, 80100, Kenya

1 Review

Serena Beach Hotel & Spa
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94%

Satisfaction Excellent
Excellent
60%
188
Very Good
25%
80
Average
9%
30
Poor
3%
10
Terrible
1%
4

Value Score Average Value

Similarly priced and rated as other 4.5 star hotels

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Good For Business
  • Families86
  • Couples85
  • Solo83
  • Business86
  • Excellent service & superb standards

    by

    Quite a long way out of Mombasa to the North, this is said to be one of the best hotels on the coast of Kenya.

    Rooms are set in groups of four in the extensive grounds. Everywhere is spotlessly clean,and the staff were all most helpful.

    Unique Quality: Good food, superb service, pleasant location, lovely pool (see picture!)

    But the best feature is the grey parrot in reception (rescued from a sad fate, according to his plaque....). As well as the usual parrot style wolf-whistles and squawks, his repertoire includes the theme from "The Good the Bad and the Ugly", and "Colonel Bogey"!!!

    Directions: Take a taxi - it's way too far out to walk.

More about Serena Beach Hotel & Spa

ASC Hotels: Coral/Palm Beach at Mombasa

by Myndo about Hotels Coral / Palm Beach

We were not here, but my parents have been. That was before the renovation that was necessary because they had a fire here in 2004, though.

The hotels are a little older, but in good shape. They are the more "busy" ones, better suited for those that want a more active holiday.

Together with the Shanzu/Paradise Holiday resort they make one big complex that is often refered to as the "Shanzu Beach".

They have a big "park" with palm trees, lakes, small rivers and pathways. 4 swimming pools, 2 boutiques, several bars.
1 main restaurant with a nice setting with open sides and view. It offers as the other main restaurants Buffet and sometimes served food.
2 "a la carte restaurants": "Palm Tree" and "Le Gourmet".

The rooms are not very big and more simple, but it is enough.
They are clean, firendly staff (says my parents).

A team of animators organise activities like aerobic, jogging, water gymnastics.
They also have 4 tennis courts, table tennis, billard tables, 2 volleyball fields, a soccer field, a watersport centre, a diving school...

ASC Hotels: Coral/Palm Beach at Mombasa

by Myndo about Hotels Coral / Palm Beach

We were not here, but my parents have been. That was before the renovation that was necessary because they had a fire here in 2004, though.

The hotels are a little older, but in good shape. They are the more "busy" ones, better suited for those that want a more active holiday.

Together with the Shanzu/Paradise Holiday resort they make one big complex that is often refered to as the "Shanzu Beach".

They have a big "park" with palm trees, lakes, small rivers and pathways. 4 swimming pools, 2 boutiques, several bars.
1 main restaurant with a nice setting with open sides and view. It offers as the other main restaurants Buffet and sometimes served food.
2 "a la carte restaurants": "Palm Tree" and "Le Gourmet".

The rooms are not very big and more simple, but it is enough.
They are clean, firendly staff (says my parents).

A team of animators organise activities like aerobic, jogging, water gymnastics.
They also have 4 tennis courts, table tennis, billard tables, 2 volleyball fields, a soccer field, a watersport centre, a diving school...

Mara Serena Mombasa

by JeSuisJill about Mara Serena Mombasa

This is a really beautiful hotel located on a bay of the Indian Ocean. Loved the architecture, LOOVED the breakfasts, the pool, the talking bird in the lobby and the manager, Sam.

I RECOMMEND this fabulous spot! Its located on a bay at the end of a private secluded drive .... I LOVED the breakfast buffet where you can get omlettes, fresh fruit and local fare as well as the tiled floor.

Hotel In The City

by ajayzener about Royal Court Hotel, Mombasa

This hotel is situated in the heart of the the city, I stayed here for 45 days on my trip to mombasa. This 6-story building is conveniently located close to the city's major railway station. The rooms are big and well lit. I liked the ciew outside, it is one a busy street, so I could see the residents on thier daily chores. All rooms are fitted with immaculate, modern facilities and it's rooms overlook city. The hotel also caters for conferences, weddings etc. and is regarded by many as the finest hotel within the city center.

I was disappointed with the food served in the hotel. There were many better places to eat. The hotel has a casino and most of my nights were spent there.

Overall a very comfortable stay.

Serena Beach heaven

by TripAdvisor Member kenthomson

My wife and I stayed at the Serena Beach after a 7 day Safari where we travelled 2200 miles around Kenya. Needless to say we needed some rest & relaxation. When we arrived at 9.00pm we were both tired and wanted something to eat, we should have arrived at 7.00pm. By the time we had got checked in and to our room it was 9.35pm with the resturant shutting at 10.00pm. We were a bit annoyed as we wanted our first night to be relaxed and easy and not rushed. As it happened we got more than we bargained for.
On arrival at the resturant we were met by Joyce, one of the head waitresses. She showed us to a table, gave us a menu with about 5 courses on it and then asked what we would like to drink. We explained we were exhausted and only wanted the main meal with a glass of wine each. She took our order and left.
About 5 minutes later she came back with a bottle of wine which was "on the house." Another waiter then brought our meal which was excellent. After the main meal we decided to have a desert which was met with enthusiasm by our waiter. By this time it was nearly 1045pm. There was no feeling of being rushed out of the resturant at all and the atmosphere was very relaxed. When we got up to leave Joyce asked our room number which we thought was for their records.
On arriving back at the room we were met by a waiter who had 2 very large cocktails for us, to help us relax he said. It was an excellent start and only got better.
The standard of food, the service and everything else was excellent. The staff could not do enough for us.
This is a 5 star hotel and you certainly pay 5 star prices for the dinner wine and other drinks. However, it seems to pale into insignificance with the standard of service.
At this hotel there are watersports and you can enjoy a tranquil sail on one of 2 catamarams for an hour each day free of charge. An experienced skipper takes you out and sails you down or up the coast and it is brilliant. You can also take advantage of the windsurfers free of charge and the snorkelling gear.
The setting, the gardens the whole experience is very good. There are lots of beach boys but if you want to stroll up and down the beach, as we did every day, do so. When they approach you politely say no thankyou, keep walking and talking to each other, and continue with the no thankyou's till they give up which in our case was very quickly. They soon learn you are not interested.
Enjoy the hotel it is there to be enjoyed. Another thing is that tipping is included in the price and it is up to you whether you want to give someone a tip if they have done something special for you. Go outside the hotel, turn right, and 5 minutes down the road are some really good cheap shops with some really good drinks and presents.

When in Mombasa

by croisbeauty about Serena Beach

Styled to resemble an ancient Swahili village the hotel is set in extensive palm-shaded grounds and centred on a sky blue swimming pool. It is an oasis of tranquillity in particularly for family type of holidays. Besides hotel accomodations there are family rooms and suites with splendid views of the garden and ocean. Can you imagine massage under the tent set in a garden, just about 10 meters from the oceanshore. Deep shade of a palm trees, fresh wind coming from the ocean, waggish monkies all around and skillfull hands. Who can ask for more?

ASC Hotels: Shanzu / Paradise Beach at Mombasa

by Myndo about Hotel Shanzu / Paradise Beach

The two hotels together are called the "Shanzu Holiday Resort" (although i would also count the Hotels Coral and Palm Beach into it).

A big garden areal (tropical) with 200´000 m2 belongs to this resort. They have a small lake and many flowers and plants. The rooms are big and cosely decorated.

The big pool has a bar in the middle, where you can get drinks right out of the water.

The beach is directly in front of the hotel, white sand and palms as with the others.

they also have
4 tennis courts, table tennis, 2 volleyball fields, water sports centre, 2 diving schools.,

ASC Hotels: Dolphin at Mombasa

by Myndo about Hotel Dolphin

There is a whole row of the hotels which belong to the "African Safari Club" right north of Mombasa.
The "Dolphin" is the second-last. The last is the"Flamingo", a little further south are the others.
As for comfort I have to say I had expected a little more. It is o.k. to stay, the rooms are clean, there are several types of restaurant you can choose in wich you want to dine. The normal one (which was included in the price) has buffet every day, the others are "a la card" (there you have to pay). In front of the hotel is the beach.
The weather is mostly good, but we had the bad luck to catch some rainy days.
But even when the sun is out, there is always the wind. Medium strong but always blowing.

The beach is clean, the water warm, but swimming is not always an option, because there are the tides.
At low tide you can walk out to the reef, which is about 2km away.
At high tide you can snorkel. It is amazing how many fish and seastars etc you see... and morays.

ASC Hotels: Flamingo Beach at Mombasa

by Myndo about Hotel Flamingo

We stayed in this hotel in 2005. We choose it after having been to the Dolphin hotel and seeing this one right next to it.
Compared with the Dolphin it is bigger, newer and has a little bit more luxury. It is also slightly more expensive.

The hotel is the one furthest north in the row of ASC Hotels in Mombasa. Located directly at the beach.
The Main building has a big reception hall, all decorated with flamingoes (everywhere: at the walls, in the water...).
The 6 buildings where you have the rooms are 3 stories high, held in white and slight pink. The rooms are also all decorated with flamingoes and much wood.
As far as I have seen they have 2 sorts of normal rooms, the ones at the sides of the buildings are bigger, meant for "VIPs" like people on honeymoon etc.
They are clean. (We had one exception, the problem was not that it was dirty, but they must not have let air in for some time and it smelled so musty that we had to change it). They have the biggest pool in Kenya. Actually there are 2 pools, a waterfall goes from the smaller higher into the bigger lower one.

One main Restaurant (where you get buffet and sometimes served)
One "a la carte" restaurant, called "Blue Lagoon", very nice located at the lighted pool. It serves sea food (see tip there).
Two Bars, a Boutique for Souvenirs (good for getting ideas how much to pay elsewhere, though it is also quite cheap here).

To the hotel do also belong 4 tennis courts, 2 volley ball fields, a soccer place, 2 diving schools.

During the day they offer activities like aerobic, jogging, water gymnastic, diving in the pool, dancing in the evenings. etc.
They are also very subtle with that, they do not disturb those who don´t want to.

Photos

Serena Beach HotelSerena Beach Hotel

Mombasa SerenaMombasa Serena

Forum Posts

Nyali Hotel Mombasa

by jk1991

I have booked to stay at this hotel in October with my wife and daughter. It looks really nice in the brouchure, but have read some reviews that it was in recievership and standards had fallen. Has anyone been recently ? And if so what do you recommend ?

Also I'm not sure what safari to book, and where to book it ?

Any feedback would be much appreciated.
Thanks John.

RE: Nyali Hotel Mombasa

by jobbx

You are quite right,the hotel fell into some problems. Standards are not what they used to be but its still a fairly good hotel considering its proximity to the Mombasa town.My brother stayed there last year,no complaints. The beach is wonderful.There are several other very nice hotels though if you are still skeptic.There is a particular hotel that was attacked by terrorists sometimes back.My friends at the coast tell me its reopened its setting very good stanmdard at fairly good rates. They also have a safari centre. I am booked there for February 2006 and although I havent heard from anyone who has been there since they reopened,I am quite looking forward.I am getting tit bits from down there from this guy: fri2rom@yahoo.com. Maybe you could try him.

RE: RE: Nyali Hotel Mombasa

by baite

You are quite right Nyali's standards have gone down after all the receivership problems from Block hotels to KCB the current receiver managers but by and large it is a very nice Hotel, wonderfully located and i would not hesitate to reccommend your stay over there, they are managing and its great i can assure you.
Safaris plenty of companies offering all sorts of rates send me a Private mail and i could be of assistance

Comments

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 Serena Beach Hotel & Spa

We've found that other people looking for this hotel also know it by these names:

Hotel Serena Beach
Serena Beach Hotel And Spa
Serena Beach Hotel Shanzu

Address: PO Box 90352, Mombasa, 80100, Kenya