Flamingo Beach Hotel

4.5 out of 5 stars4.5 Stars

Shanzu, 81443, Kenya
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Satisfaction Poor
Very Good


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Good For Families
  • Families74
  • Couples56
  • Solo50
  • Business0

More about Flamingo Beach Hotel

Flamingo beach hotel

by robeli about Flamingo beach hotel

If you dont want to live substandard you have to take five star hotels in Kenya Greatest and biggest pool ever seen, good restaurant

Our trip to Kenya

by priti about Flamingo Beach Hotel

Hotel had it's good points and bad points but due to the great company we met out there bad points get forgotten. WE met some great people which made our our stay very enjoyable.

there's no fridge in the room so always having to buy fresh cold water.
Hotels gorunds were fantastic and waiters very attentive.
Me being a fussy person didn't get on with the food but my husband was fine with it. there's a wide selection of food, something for everyone.

you cannot withdraw cash from a machine at the hotel there's no facilities. There is a cashiers desk where you can change stirling to Sihllings or dollars to shillings but nothe other way round.

We fudn that the Kenyan shilling is what you'll need the most of.
have some small denominations eg. 100 shllings for tipping. WE had a room overlooking the pool area and the view was beautiful. The Pool are was lovely and you always got a sun lounger whereever you wantted, no problem.

Not quite 5 star accomodation

by daftpunk about Flamingo Beach Hotel

We've just returned from a 2 week holiday at the Flamingo Beach Hotel. It is quite tired looking and they do try to rip you off in some regards. If you stay here you should buy your water outside the hotel as you'll pay about 20% of what they charge inside!

The hotel is clean, and the rooms are adequate & comfortable. We stayed in one of their suites with a fantastic view of palm trees, Indian Ocean, and blue skies. The pool is lovely, although it can get crowded and noisy some days - the beach is generally very quiet as long as you don't want to talk to the beach boys.

The staff are wonderful. Very friendly and generally can't do enough for you.

Food is ok, although it gets a bit repetitive but there are some better a la carte restaurants to chose from if you don't mind paying extra. In particular, the Watamu Grill at the Dolphin Hotel just next door, and a bit further down the beach the Jahazi Grill (part of the Serena Beach Hotel) is very nice indeed. We did get upset stomachs for a couple of days but nothing to write home about - we didn't even take our imodium.

All in all we had a really good time at the Flamingo. It's true that you get what you pay for and you can get some great deals with the African Safari Club. In fact, I don't think you could get just a flight to Kenya cheaper than you can get a 1 or 2 week break including flights with ASC! It is a great location from which to embark on safari which you must not miss out on. Also, you must remeber that this isn't New York, London, Frankfurt or Paris. This is Africa and if you're really picky, demanding and require haute cuisine then you should consider going elsewhere.

As I said we really enjoyed it but I'm not sure that we would return, but that applies to a lot of places I've been to and liked. We met a lot of people who were on their 2nd and 3rd visits to the Flamingo which should tell you something.

PS - watch out for loads of cheeky monkeys in the mornings and afternoons!

Paradise on Earth.

by TripAdvisor Member ANNANDOFJAY

Sadly, we spent only four days at the Flamingo Beach Hotel after a ten day cruise on the MS Royal Star.

Our first impression of Kenya was not good. We had problems getting in because of disputes caused by the disastrous and inconsistent immigration routines whilst trying to pay for the visas. The price differed at every desk and even people who had bought visas in advance were being made to pay again. Desks were closed with no warning causing frustrated tourists to run from one large queue to the back of another. For an hour and a half nobody from ASC offered any help or advise. Many of our fellow cruisers had to leave their passports at the airport while the charges were decided. This was inexcusable.

Because of the visa problems, our arrival at the hotel was delayed until late in the evening but we found that the restaurant had stayed open well after hours just to give us a meal. Flamingo Beach Hotel is set in the most magnificent grounds. The staff are friendly and helpful. I cannot fault them. The antics of the "wild" monkeys alone make it worth the visit. Beware... they will steal anything, including the sugar bowls off the pool-side tables.

While at the hotel one of our party had a birthday and the staff noticed this from the passport. With no prompting from us, he had his room decorated for the day with a garland made from plaited coconut leaves and his restaurant chair decorated with a similar garland. The waiters sang and presented a birthday cake. Other guests on honeymoon had a massive garland of leaves and flowers erected over their sun bed by the pool and they sat under it all day. Nothing is too much trouble for the staff.

The meals, three a day, were all buffet style. Two of us are vegetarians but we always had a good selection of hot dishes, salads, fruits, cereals, bread, cheese and cakes with an on-site cook to fetch anything else you might want. Try the pasta cooked with ingredients that you choose at the cooker, delicious.

Sun beds by the pool cost £1 a day. But for that you are provided with a comfort mattress and the attendant will even go to the beach and carry beds back if there are not enough. Every morning he set up our beds in our favorite spot and guarded them until we arrived. We could go for a walk and know the beds would still be ours when we came back. £1 was cheap.

Problems? We had no hot water one morning, this was fixed the same day. A light bulb went out in the room and this was reported by our room boy and fixed almost before we noticed it. No problem.

I have read the reviews complaining about the Flamingo Beach and cannot believe that they went to the same place, This is Africe and not some hi-tech modern monstrosity, get a life. I would be very happy to stay here again and for longer. It is clean inside and out. It is cool (inside only). It is friendly. It is delightful. It is recommended by me.

Strongly recommended

by TripAdvisor Member helend100

My husband and I went to Kenya on a 2 centre holiday and the Flamingo Beach hotel was where we stayed for the 2nd week. We upgraded to a Superior Room (with a 4 poster) which had the added benefit of not only a much bigger room but also provided us with a table on the restaurant terrace overlooking the pool and beach.

We had a lovely time - the accommodation was very good; the staff were friendly (even cracking jokes in English!); the food was great (much better choice and quality than I had expected) and the Blue Lagoon restaurant should not to be missed.

It is sometimes difficult to reconcile the relative luxury of the hotel compared to local standards of living...but without the tourists there would be fewer jobs. We made a point of going to a couple of schools (take sweets, pens, paper, books) to make donations. The children are taught in English (even Maths and Science are in English) - so you'll be made to feel very welcome.

Tip for saving money....go to the local supermarket. Leave the hotel (by foot) outside the main gate go straight across, be pleasant to but otherwise ignore the people who will try to get you to go into their shops. After a 100 metres or so you'll see a supermarket on you right. This sells everything you need from water to shoes to souvenirs...a wide choice and it will save you a small fortune. There's an added bonus that everything is priced so no need to haggle.

We also went on the African Safari Club safari to the Buffalo Camp in the Masai Mara. I have to say that these three days (during the 1st week) were the highlight for us. It was a most amazing experience seeing the animals on the plains.

Will definitely be going back!

dont take any notice of the reviews -it was wonderful!

by TripAdvisor Member heartcentred

Flamingo Hotel Mombasa September 3rd -9th 2006

It was with great trepidation that we travelled to the Flamingo Hotel. Having already booked the holiday we then looked at the dreadful reviews on Tripadvisor. They were very worrying. We had been to Kenya in 2001 and stayed in a wonderful hotel and fell in love with Kenya and its people, so to hear these bad reviews we were expecting a very disappointing second trip. We had also booked an Indian Ocean cruise and the reviews for that were just as bad.
we resigned ourself to the inevitable but decided to "cushion the blow" by at least upgrading our flight from economy to economy
plus for an extra £60 each as we were told this would give us a little more comfort and extra leg room.( this was on the advice of previous tripadvisor travellers with African Safari Club)

We also upgraded to a superior room at the Flamingo(£8 per night extra) which would automatically give us a mosquito net. If we were going to have a horrible time let's not get bitten into the bargain!
Well, when we got to the airport, we found that we had automatically been upgraded from economy plus to Royal Class with fabulous armchair seats, masses of leg room, free bubbly and all classes of drinks free throughout the flight. It was fantastic. We thought, well that's a good start but steeled ourselves for the hotel. What a suprise. It was beautiful, clean, smart, luxurious and the staff were amazing. Our superior room was great, with lots of space, we had a corner room, which I would recommend, with a large front and side balcony overlooking one of the several swimming pools and the ocean. Our room boy kept everything spotless. ALL the staff were friendly, helpful and couldnt do enough for us. We held our breath waiting for the let down to come when we went into lunch. The buffet was abundant with loads of variety. I dont eat meat but there were lots of dishes catering for non meat eaters, with plenty of vegetarian and fish dishes. My friend eats meat and there was a great variety available. We had absolutely no stomach upsets whatsoever and between us sampled everything and every variety. The meals were a combination of buffet for breakfast and lunch but on several evenings there were 5 course meals served at your table. The only thing missing was that there wasnt a lot of evening entertainment but if you wanted to you could go to the other hotels in the group which did have entertainment. We didnt go and as far as I could ascertain these other hotels didnt have brilliant reviews on tripadvisor but I cant comment on that maybe they have also changed..
Our waiter was so helpful, often staying on late to serve us. We found the management caring and attentive and were very touched by their attitude towards the various house cats and monkeys that also inhabit the beautiful gardens. All the animals are looked after by a team of people Being animal lovers, one day we found a stray cat in a very bad way who had gatecrashed (not one of the privileged ones who they groom and look after so that there are no mice or rats on the premises) This cat was in a terrible way, so we informed the management who brought in a vet to attend to it and treat its wounds. I was amazed that they would go to these lengths for a cat they didnt even own. After all just look at the way they treat animals in some of the "more sophisticated" European countries.
We went on a fabulous safari flying to Masai Mara but we didnt book this with the hotel but independently with a local travel company which was a lot cheaper.
Our holiday was for 6 nights at the Flamingo and 7 nights aboard the MSRoyal Star. Again we were not looking forward to this after some reviews but it was absolutely great. . The only thing we would do differently would be to upgrade our cabin deck. We were on D deck, right above the engine and it was a bit shaky going through the Mombasa waters and a bit unnerving having a porthole at sea level. But we got used to it. For the first day or so a lot of people were sea sick but again we were absolutely fine and weren;t affected. The Filipino staff and the Maitre D, Alan, couldnt do enough for everyone. The food was wonderful with 7 courses every night. It's a small boat only 200 passengers but this is what we wanted, gave us a chance to meet a few people. There is entertainment every night and throughout the day. we visited some really interesting islands, a trip up the river in dug out "tree boat" rowing with wooden paddles to reach the jungle where we encountered wild lemurs and a boa constrictor and had a freshly cooked lunch cooked by the local villagers was one of the highlights. It was a great experience and despite all the flies, again we just trusted in providence and had no ill effects at all.
The cost of this entire holiday including flights full board in hotel and on the boat plus our upgrades but excluding the safari was around £895 and a lot of other people paid even less. I would have no hesitation in recommending this hotel and cruise to anyone and I am very discerning, having stayed at some of the top hotels in the world. o.k it's not the Carlton in Cannes ( stayed there) but for the money you cant beat it and its a lot more fun!


by A TripAdvisor Member

I have just returned from a 2 week hotel/cruise holiday with ASC, just before leaving for this trip I read some of the reviews on this site, and I was beginning to wish I hadn't booked the holiday.
So I was amazed when I reached the hotel to find a perfectly clean and adequate room in a small block within stunning gardens, with a lovely view of the indian ocean...PERFECT...the food was great, the waiters were excellent, the monkeys within the grounds were great fun, and the whole experience was above my expectations.
The only negative comments I could make are that the safari vehicles need a make-over, and I don't think it is an appropiate hotel for kids, as there are no kids clubs or entertainment for them.

Enjoy the experience-This is Africa.

by A TripAdvisor Member

If you want a great time this is the review you need to read.
After reading some of the other reviews I was very worried when I booked with ASC. I am glad to say that we had a fantastic time.
Lets sort the facts,

The Flight.
ASC planes are quite dated and could probably do with a refit, however they are clean and safe (as a plane can be). Tip 1: Pay the Upgrade to economy plus as you get much quicker service, much more leg room (it is a 9 hour flight) and 33kg of baggage which comes in handy for the souvenir buying.
ASC are very strict on 3kg of hand luggage if you are over you will have to put some in your other luggage whilst in the queue. Be prepared, just take on the plane what you will need in the next 9 hours and it will be stress free. The cost to upgrade was £60 each in my view well worth it.

The arrival
The airport is quite hectic at Mombassa as people hussle to fill out there visa forms and pay the £30 charge. Tip 2: get your visa in England.
We had and walked straight through to the baggage collection. The ASC were there to meet you and put you on the right bus. Tip 3: Buy the deluxe package approx £30 per person this means you get a private bus (with other deluxe passengers) to and from the airport and you get to take your baggage with you. if you do not, you have to leave your baggage at the airport and a truck will deliver it to you later in the day. We were at the hotel and in our rooms before the none deluxe passengers had left the airport. With the package you also get free sunbeds for your trip and a free towel (so you dont need to take any with you). Tip 4: Take about £50 just to give away as tips over the duration of your holiday. If you go away expecting to tip you wont feel like everyone has got there hand out, remember enjoy the experience this is part of your holiday. Buy some kenyan shilling before you go out request the notes in 100 and 200 denominations (55p & £1.10).
Approx Tipping:
Bag carry: 100/200. Bag loading: 100/200.
Driver 100/200. Waiter for the whole holiday: 1000.
Safari guide: between 500-1000 per day.
this is only a guide you can be as generous as you want it is always appreciated.

The Hotel.
The hotel is quite dated 1950s with a retro feel but very very clean. the rooms are basic but what else do you want on holiday, somewhere to sleep and wash.
The shower room was perfect it was almost a wet room You could alwys get the water to the right temperature, the water is slighty salty though but you get used to washing in it and it makes your skin very soft. All the rooms have mossi nets.
The air con was good a few people did complain that theres did not work properly but it always seemed like the staff did their best to repair it. We had a room over looking the sea and palm lined beach.
All the staff were great, very polite and happy to give you any information you needed. Try a bit of the lingo, jambo- Hi, habari-Hello, Asante sana- thankyou very much, it is always appreciated. The food was very good always enough to eat, one holidayer said to us "if you cant find something to eat here, theres something wrong with you". The dining room was very hot and if I have a critisism it is that they need a lot more fans in there.
You will probably get an upset stomach but it is not the fault of the hotel, change in diet, different water etc. Tip 5: just be prepared take plenty of immodim.
The doctor is pretty expensive too, although you will be able to claim the money that you spend on your insurance. The pool and surrounding grounds are superb they also have volleyball and tennis court to hire which we used only twice(too hot).
Sunbathe down on the beach there is a cool breeze and it doesnt feel so hot. But wear that high factor lotion we got burnt using factor 20!
You can use the facilities in all the ASC hotels,you will pay for everything by signing it to your room then you go and pay the cashier. Everything at the hotels is charged in Euros, But you can pay your bills in most currencies cards or cheques. We took Euro TC and Kenyan shilling this seemed to work fine.

Approx Costs of things Beer 2euro, water 0.85euro, safe key for your room 2.50euro per day. The shop in the hotel is very expensive so take plenty of camera film and enough shampoo etc.

We did the Big 5 and we saw it all and much more well worth the money the food is excellent you still sign for anything you buy and pay when you get back. We went to Tsavo east- Very Good, Kimana-scenery better than the drives, Maasi Mari- Fantastic.

Pay your bill early so you miss the last minute rush.
The big tip: Go out there with an open mind and dont let the little things bother you. Read and take note of the inportant information booklet that you will receive from ASC. You will have a great time.

call this a holiday

by TripAdvisor Member Robert John

we stayed 2 nights at the flamingo before transfering to MS Royal Star for cruise around Seychelles and Indian Ocean back to Flamingo 1 night then Safari Masai Mara. Within the first 2 days managed to get food poisoning from ship or hotel dont know, but 90% on ship were ill to very ill, some colapsing needing injections etc., and all through the 11days people were going down ill, Doctor was very good. The Ship which is supposed to be their pride and joy they ommit to inform you until halfway through your holiday that the air con does not work properly in all areas of the ship, e.g. some bedrooms like sauna, dining room hot, because the water temp. of the sea is hotter by 2 degrees than the air outside. Also generators cannot be balanced so there is a constant juddering. Then when the sea gets a swell you find also the stabilisers dont operate too well.On this very small boat shade is very difficult to find, at the rear of the ship are some canopies but you get no breeze there at all, at the front where there is a breeze no shade at all.The food was O.K. on the boat they would always grill you a little chicken or fish or steak if you felt to ill to eat any of the sauces.But cannot be compared with any other cruise liner.The trips from the boat were expensive two of the trips we did were £100 each others were about £60 each and not in air con vehicles.We returned for 1 night to Flamingo before setting off for Safari, the number of animals etc that you see is excellent, BUT the transport is just unbeleivable, keeps breaking down, flat tyres, no tread on tyres, consequently we would skid and slide all over, how we did not turn over I do not know, we had to keep ramming the vehicle in front to start it, and managed to crack the spare wheel. Food in safari lodge much better than Flamingo Hotel, but very basic accomodation. Returned to Flamingo for 3 days. Hotel pool complex excellent, beach full of sea weed, other guests found used needles on beach so be careful where you walk, which will not be far because as soon as you leave the confines of the hotel you have up to 6 or more minders following your every move trying to sell you trips or get you to sponsor some racket. We did not eat in Flamingo again for evening meal we went a la carte, but even those restaurants were only basic really. 90% of guests at the flamingo were having tummy problems even to the last day one of our group was seriously ill and had to be transported to the aircraft in a wheel chair, and on board the plane others were ill. The rooms at the Flamingo were extreamly basic and tired, and towels were smelly. I would never comtemplate a holiday with ASC again even if it was free, it was 3 weeks we endured and 3 weeks we shall never forget.

A Beautiful Setting and Charming People

by TripAdvisor Member Cardiff-Taff

The Flamingo is a hotel that is staffed by people who are keen to encourage tourism to their beautiful, but poor country. They value tips, however small, but are friendly and helpful whatever your feellings about the tipping culture; the hotel is not the most modern (although I understand it was due for upgrade soon after we left), but clean and comfortable, and the grounds were lovely. The monkeys provided endless entertainment - remember that they will pinch food items left out, or even the occasional thing-of-interest.

We hugely enjoyed our stay, and the safari was amazing. We did just a one-night trip (flight up and road trip back) - which was tiring, but unmissbale. The camp site was comfortbale and welcoming, with good basic food and our safari driver was sensational at finding animals - we even spotted a leopard, and he manged to get us amazingly close. Kenyan roads are a bit of an experience, so the hotel was very welcome at the end of the trip back! As for the elephants - truly unemaginable - a huge bull just feet away - and we saw too many different animals to list here.

The beach boys are a bit persistent in their efforts to sell you things (even their knowlege of interesting things to see on a walk along the beach), but they are always friendly, non-threatening in their approaches - and they are, afterall, only trying to make a living.

You might want to take pencils, crayons, small note-pads, pens, sweets, etc for local children (they appeared from no-where when our driver stopped on the return journey from the safari) - depending on how you feel about encouraging them to make these approaches.

Unfortunately, the plane was cramped and uncomfortable, and the cabin crew were over-stretched, so service was slow. The advice to upgrade is good - we wished we had taken it!!

Would we go again??? WIthout a doubt! It was a wonderful holiday.

Forum Posts

Information about the Dolphin Hotel/Flamingo Beach Hotel

by priti

I was hoping to got to either the Dolphin Hotel or Flamingo Beach Hotel, Kenya in May for my birthday. Has anyone stayed in any of these. What is the food like and are they nice places to stay?

May is not the best of times to go with it being the rainy season but have been told it's still hot. Has anyone been at this time of year and does it really rain alot?

RE: Information about the Dolphin Hotel/Flamingo Beach Hotel

by fgatheru

Their hotels are ok to stay and the food is good. The hotels are in a quite location about 15 kms from the city of Mombasa. Mombasa has never been cold even during the rainy season. However, the weather at that time is more bearable than December to March when it is damn hot.

I live and work in Mombasa for the past 6 years so feel free to contact me incase you need further assistance and advice. IMy natuer of work takes me to all places and I have friends almost every other place.

holidays in kenya

by kresomesarek

Dear all,

we are (my wife and me) planing in may this year to visit for the first time Kenya, the east coast, round Momabasa - the hotels from African Safari club company. I would appreciate some comments, advices like what is "must see", how long should we go to Safari, is this the right time for Sarafi (rains ?).
We are planing to stay in Flamingo or Dolphin hotels, are there some nice hotels there that are cheaper than these ???

Zagreb, Croatia

RE: holidays in kenya

by Myndo

Flamingo is the newer (and I think better) hotel than Dolphin.
I would definitely go on a Safari - in my opinion the longer, the better.
Must sees: I think you will find a lot about this here on VT, about Kenya/Mombasa, too.
If I went there again, I would do the city tour again, the nature and animal park was really nice, too. Now what was the name? Banburi, I think.
Have a nice time there!

RE: holidays in kenya

by daftpunk

I'm going to the Flamingo Beach Hotel in July and have heard mixed reviews. I think you have to understand that you should not expect European quality in 3rd world countries. I personally am going for the sea, sun, pool, and safari and will not be disappointed I'm sure!


RE: holidays in kenya

by jobbx

Mombasa will probably be raining in May.The rains are not likely to completely ruin your safari experience.You should do the city tour of Mombasa and the Haller park.You will also find the Tarmarind dinner cruise very romantic.In my experience a 3 days safari to the Tsavo east and west should be adequate.Flying safaris to the masai mara can also be arranged from Mombasa.They are definitely worth your while.Your problem will be identifying a good agent to make the arrangements for you.The safari hawkers at the beach are extremely unreliable.There are however several good agencies in Mombasa.I can direct you to some.

RE: RE: holidays in kenya

by jobbx

Hi again Kreso,
There is an agent in Mombasa.His tel. no. is +254 0721 520823. You can also reach him on: fri2rom@yahoo.com. He will answer specific questions.
All the best!

Message for Daftpunk

by cbarr

I'm sorry I didn't reply to your question before you left - I was using a keyboard in Kenya with hardly any letters visible so I placed only one message. I know you came back today and I am sure you had a great time. I also hope that you found the help from all the messages on this site useful - I certainly did. I never use the website above for emails so if you have any comments I'd be delighted to receive them on barrc2004@yahoo.co.uk. Cheers and I look forward to encountering you on another virtual tourist site.
Colin B

RE: Message for Daftpunk

by daftpunk

Hi Colin,

Yes, we had a wonderful time in Kenya. The Flamingo Beach Hotel was what we expected - a bit dated, food no more or less than ok but the whole holiday was fantastic with the safari in particular being the real highlight. I'm not sure we'd consider going back to the Flamingo but we would definitely go back to Kenya and the Masai Mara. We stayed at the Mara Sarova Camp which I would have no hesitation to recommend to anyone. Please let me know if you would be interested in any other information.

Best Regards,


RE: Message for Daftpunk

by daftpunk

And I forgot to say that I had so much great help from many virtual touriters so thanks to everyone who helped me out!

RE: RE: Message for Daftpunk

by cbarr

Glad you got the message and I agree with your comments about both the Flamingo and the help from this site. I've posted a whole lot of replies to other tourers now that I have some up-to date info but I realise that that info has a pretty short sell-by date in the travel industry. It was a great experience and I would consider returning but next time to tackle the northern parks as we could only manage the two Tsavos (Voi and Ngulia Lodges - both outstanding). Regards again
Colin B


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 Flamingo Beach Hotel

We've found that other people looking for this hotel also know it by these names:

Flamingo Beach Hotel Kenya
Flamingo Beach Hotel Mombasa
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Hotel Flamingo Beach

Address: Shanzu, 81443, Kenya