La Plantation Resort & Spa

4 out of 5 stars4 Stars

Turtle Bay, Balaclava, Mauritius

1 Review

La Plantation Resort & Spa
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71%

Satisfaction Average
Excellent
29%
156
Very Good
30%
161
Average
12%
64
Poor
10%
53
Terrible
17%
95

Value Score Average Value

Costs 42% less but rated 16% lower than other 4 star hotels

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Good For Solo
  • Families64
  • Couples65
  • Solo83
  • Business43
  • victorwkf's Profile Photo

    A very cosy and relaxing beach resort

    by

    The Hotel La Plantation has a nice beach and a very relaxing atmosphere. You will also have a nice view of the mountains and a beautiful lake next to the hotel. There are also lots of trees, plants, flowers, colourful birds etc which create a very natural feeling. As for facilities, there are tennis courts, spa, swimming pool, restaurants and all the beach facilities.

    Directions: Located in north-west Mauritius about 1 hour drive from the airport and 20 minutes from Port Louis.

More about La Plantation Resort & Spa

Turtle Bay, Balaclava

by victorwkf

The beach at the Turtle Bay, Balaclava is very nice and there are 2 hotels here, namely Hotel Maritim and Hotel La Plantation which I stayed. Besides the beach, there is impressive view of the mountains as well as a beautiful freshwater lake and ruins of the European colonial rule.

Its the best hotel

by TripAdvisor Member tushu

hiii friends,,,,
i stayed in la plantation for 7 nights from jauary 14th ....its the best resort acoording to me.... staff very friendly and cooperative...beautiful rooms with well furnished furniture and bathrooms excellent....we had a beautiful mountain view which makes us fressh every morning.........

Actually they served me jain food very welll which was my biggest tension.....Its quite a vast resort with utter silence which makes it feel like heaven for honeymoon.......

the only thing to compromise a little bit is its beach...its slightly not well developed....
the other thing s all beautiflu swith excellent foood and best hotel

Wonderful Hotel

by TripAdvisor Member SanMan78

We went to La Plantation to celebrate our 20th Wedding Anniversary. When we arrived we were greeted by a customer relations lady who gave us a lovely, cool lemongrass drink and sat us in the beautiful reception area.

Our room was lovely and was a Seaview we were about 10 feet away from the beach. How wonderful to open our curtains in the morning and look out over the Indian Oceam with swaying palms!!

The whole hotel has recently been refurbished and the whole place was gorgeous. The mosaic tiles on the main staircase were shades of turqoise, purple, blue and green and was just so lovely when they caught the light.

The pool was massive and there was never any problems getting a recliner. Each day there was a Aqua Gym session and various other activities.

The main restaurant was spacious and all the staff were very polite and helpful. Always a smile and very courteous. The food did become a bit monotonous on the All Inclusive package but I think that would be the same in any hotel over a period of time. Saying that, there was a good selection, indian, chinese, european etc. There are 2 other restaurants which if you are on the AI package you get 10 euros per person, off the cost of the meal. The prices were very reasonable and the food was lovely in both.

I never had the feeling that the staff were being nice 'just for tips' I think the Mauritian people are very respectful as a matter of course. It said in the hotel brochure that there is a ' Tipping Pool ' at reception, should you lwish to tip then this would be shared out amongst the staff.

The watersports were also very good and worth having a go at. The beach was quite small but lovely and the sea was just so beautiful, very clear and lots of different shades of blue. My husband loved snorkelling and seeing all the beautiful fish. We had no problems getting a recliner on the beach.

The only down point for me is that they don't provide an iron and ironing board and all this sort of thing has to go to Laundry. We thought the prices were expensive. We went out and bought an iron and gave it to our maid on the day we left. It still worked out cheaper than if we had to use the laundry service.

The hotel itself was so spacious and a dream to photograph.
We had a wonderful holiday and would reccommend the hotel to anyone who asks.

Fair but expected more

by TripAdvisor Member Happycamper27

We stayed at La Plantation for my 30th birthday. We reached the hotel at 10:30pm, but were warmly welcomed,bags taken directly to our room and we were escorted to the dining area.

The hotel, as you drive towards it, with all the lights, glass and water has a stunning effect! And the inside and reception were beautifully done and spacious with lillies in the water feature.

Our garden-facing room had a stunning view from balcony and was very spacious, and the best feature was the opening between the bath-tub and the room which allowed you to watch TV as u relax in the tub!

The hotel was closed for 5-6months previously for renovations so we were the first customers after the re-opening. Unfortunately we were placed on the floor where construction and renovations were still going on and the noise levels became quite disturbing after a while. The cleaning service was done once a day very late though, and we were sometimes left with no clean towels. The room didn't have a kettle, so we had to ask room service whenever we needed hot water for tea and by the time they delivered it, the water used to be warm instead of hot. Didn't have a hair-dryer as well, but we finally got one on the 4th day.

At the time there was only one restaurant open, where we had our buffet breakfast and all our suppers. Lunch could be had at the A la Carte restaurant by the beach, which you have to make a booking for beforehand. Breakfast was fine, though the breads provided was never fresh! Supper was uninspiring and quite monotonous and so were the desserts. There was hardly any sea-food to speak of, and what was provided was hardly worth speaking of.

If you are an Indian, don't expect the same friendly service as other holiday-makers. I'm not saying that they weren't gracious at all times, they just weren't as helpful.And we weren't the only one's to notice it, another Indian couple also had the same issues. Don't even think of sitting on the sunbeds and asking a waiter to bring you cocktails and food like the other foreigners....no, Indians must go and order from the bars and eat there! And (only if u r Indian) if you are a meat-eater (except chicken)...you completely lose what little regard they have for you and you r now regarded as gum stuck under their shoe!

We went all-inclusive, which included breakfast, lunch and supper as well as any local drinks. The drinks are very expensive! And the alcoholic cocktails are potent, rather try the virgin (non-alcoholic) cocktails which are delicious. By the way, all prices were in euros only, no mauritian rupees required.

The beach was beautiful and calm and the swimming pools (3 in total) were stunning. The entertainment (which was different every night) could have been a bit better though! The water-sports are free and you can use them anytime.

Grand Baie, which is where all the tourists go for shopping,etc is about 10-15km's away. The taxi fares are quite steep so try to do everything you can in Grand Baie (shopping) within the day that you set aside, or maybe share with other tourists. The under-water sea walk (at Grand Baie) was exhilarating and wierd, and must be tried at least once! But be wary of the heavy tank they put on your shoulders, as it is really heavy and I had bruises for a week after!

The weather was warm and sunny and sometimes cloudy towards the afternoon. We went for one tour, to the 7-coloured sands, temple, volcano and tea plantation, which I thought was really interesting. You must go on the Catamaran just once too, for the snorkelling at least.

We felt like a massage one day, but were told that they didn't have a place set-up properly. There was a small room that they used for the time being, but they didn't have proper prices sorted out nor a list of available massages.

That's all I can think of. All-in-all, once the renovations are completed and should they change their menu (or maybe the chefs), the hotel would be first-class. There was also another restaurant opening within that week after we left which was enthused after quite profusely! What I liked about the place was the spaciousness of everything! And the hotel was less than half full, so most of the time we had the place almost to ourselves, which we loved!

This is not a 4 star resort. Service is the horrible

by TripAdvisor Member Marc_SA

We arrived at the hotel and were impressed with the decor. However there were areas that were not yet complete, this is always a bad sign.

Our room was pleasant but was in no way complete. It seems very flashy but is completely impractical in its layout and design. Our room lacked a shelf in the shower and toilet roll holder. The toilet area had also not been completely painted.
In our 4 star hotel room we were delighted by our recycled 1 ply toilet paper.
Over the next day we were continually annoyed by the sounds of building.
The meals consisted of a buffet that very quickly lost its glitter. The hotel makes no effort to wow guests at each turn choosing to use the cheapest ingredients and accompaniments. For a tropical island the restaurant was devoid of local produce which could be bought at the side of the road. Items like Litchi, mango, tomatoes, and grapes were never offered to guests. The style of food for each meal was uninventive and after day 2 each meal was really getting repetitive. The fruit salad consisted of only apples and pineapples. Very poor.
Our next gem was being charged 3 euro for 1 litre of water. We bought water the next day from a super market for 30 cents per litre. This is a complete rip off.

The staff to guest ratio is also very low thus service is at a premium.

Given the size of the costal property one would expect a large beach area to swim in. However this is not the case. Guests are compressed into a small swimming area as the rest of the beach is rock laden and unpleasant.

After complaining to management 2 nothing was done to repair the lack of hot water and water pressure in our room. It took the intervention of our local operator representative to intervene to get us moved to a functional room.

There is a complete lack of service and luxury at this resort. The staff are poorly trainee and DO NOT live up to the supposed 4 star rating.

AVOID LIKE THE PLAGUE

4 Stars means luxury and service both of which are in short supply.

Great Hotel

by TripAdvisor Member Saurabh153

Very nice location and amazing decor. Service was quick and friendly staff. Food was above expectations and good options to chose from. Newly renovated rooms are excellent with complementing decor.

Never go to this hotel!

by TripAdvisor Member Yellin

I have never been so disappointed by anything in my whole life!

We planned a lovely family holiday and spent a fortune to go to what we thought would be a really nice hotel. Well, were we wrong.

The rooms were nice (although badly finished - no toilet roll holders, etc), but the service was terrible and what a rip off!

They charged 60 Euros for a babysitter for the evening and then we had to pay another 50 Euros for her meal. A (completely mediocre) massage in the spa was 100 Euros - using homebrew coconut oil, not even fancy products! The 'Creole' evening at the beach restaurant, which was nothing more than the same uninspired buffet food from the main restaurant was 70 Euros for two people. And on it goes!

The deck chairs broke if you moved them. And that assuming you were up at 6am to get to the beach or pool in time to book a deck chair. There was a rotting dead rodent in the gardens outside the rooms for 3 days. We had to wait 1,5hrs for our burgers and then only 3 of the 4 we ordered arrived, and one of the guys got food poisoning from his.

Our entire holiday was ruined by having to complain about terrible service and insane prices.

Since we returned I have been telling people about our shocker of a holiday and one of the girl's that I work with said her brother was also just there and also said they were so disappointed.

All I can say is, don't go there!

Worst hotel i've stayed in........believe it!

by TripAdvisor Member Telly_the_Sav

We arrived early New Years Eve with all things looking well with the hotel. On the surface you would believe that this is a 4 star resort in the premium island that is Mauritius.

Dont be fooled!!!!!!!!!!!!!!!!!

The service ranges between miserable and bad to non-existent.......

The variety of food was poor considering the size of hotel and number of guests..................

The rooms which seemed good were finished (rushed) to a very poor standard with various bits a pieces missing. eg..1st room - leaking roof, neither sink working, dirty shower, no hot water, filler in the wall and hole in the wall. 2nd room - Bath overflow not connected, no toilet roll holder, no toilet brush and no pictures around the room...........

Any extras are a complete rip off considering that this is not a first class luxury resort......

The management are all of Mauritian origin and according to our Mauritian travel rep, all the problems start here because they do not know how to run and operate a hotel.......

I hope that this hotel will learn and put things right but i just dont think they will.

My advise would be book elsewhere at all costs!

Travelling Desi

by TripAdvisor Member goavay

Not a memorable experience. We were given a free upgrade which was nice, but there was a smell as soon as we entered the room. It turns out the plumbing on that floor had gone bad a few days back. And that rooms on that floor were empty. Boy, that was sneaky. In any case, we got a good room, cause they upgraded us further to a ocean front deluxe room, which I must say was very good.
Now, the service. Service I must say was plain and simple horrible. the beach was a disappointment too. Very coarse sand. Would not recommend this hotel.

Photos

A sugar cane plantation, MauritiusA sugar cane plantation, Mauritius

Colonial ruins at Balaclava, MauritiusColonial ruins at Balaclava, Mauritius

Pool at La PlantationPool at La Plantation

Forum Posts

Need info about La Plantation Hotel

by Natlest

Hi
I am about to visit Mauritius for the first time and will be staying at La Plantation hotel. Has anyone been there yet. Is it a fun hotel? Can I find public transport? which are the closest shopping areas. and how do you go about making friends with the locals?

RE: RE: Need info about La Plantation Hotel

by cleocat

The Mauritians are very friendly and easy going people. You should have no trouble making friends with them. I don't know the hotel but I see it is in Turtle Bay which is between Grand Baie and Port Louis. Both have nice shopping areas. I prefer Grand Baie to Port Louis. There are busses between Grand Baie and Port Louis with many stops in between. You shouldn't have a problem. The busses are very cheap. Not luxury but adequate. You will also find many taxi's around the hotels but more expensive. You will also find car rentals at most of the hotels ,in Port Louis or at the airport.

Enjoy. Mauritius us lovely.

RE: Need info about La Plantation Hotel

by TravelTes

Hi,
I have stayed at La Plantation Hotel. During the day, you'l find that its much the same as other resorts, however, night entainment was disapointing. Its more of a place to relax. I wouldn't recommend it if you have young children.

Comments

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 La Plantation Resort & Spa

We've found that other people looking for this hotel also know it by these names:

La Plantation Mauritius
La Plantation Balaclava
La Plantation Resort And Spa
La Plantation Hotel Balaclava

Address: Turtle Bay, Balaclava, Mauritius