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Hotel Class: 
4 Stars - 1 Review and 100 Opinions
Route de Casablanca, Quartier Semlalia, Marrakech, 525, Morocco
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of people enjoy staying here
101 Opinions
marrakechi
User Rating
I stayed at this hotel with 2 friends at the end of September.
Overall it is a nice and pleasant hotel, the décor is nice and it is clean.
Staff – They let down the hotel in a huge way and I am surprised that the Kenzi Group allows such bad attitudes to bring down their hotel. I have travelled all over the world and never met such rude and arrogant staff. The male staff at reception were extremely rude, they never made eye contact when talking to you, instead they sighed if you asked them anything and then spoke back at us in a very aggressive and shouting manner. They did not want to help or be asked anything. We used to be scared to ask them anything which is not what we expect from any star hotel. The staff at meal times were useless, they didn’t bother serving anyone and when we did ask them for something they took about 30mins to get it. Truely lazy and unacceptable attitudes in my book and they made meal times unpleasant for us.
Rooms – Spacious and clean. We had a balcony which faced the pool and it was nice. Rooms were cleaned daily and to a high standard.
Pool – Pleasant and clean. The pool was a bit cold but it was big. I do not agree with the grass around the pool, I think tiles would be more appropriate.
Food – Breakfast was okay but the same everyday. The pancakes/crepes were nice. The best meal was the BBQ for lunch by the pool, there was a variety of food cooked to a high standard. I found other meals to be boring and repetitive. We were staying on half board so we ate breakfast and 1 other meal there each day.
Unique Quality: Great lounging areas with a true Moroccan feeling.
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The Kenzi Semiramos hotel is situated in a palm grove in a quiet part of the city at +- 10 min. from Marrakech airport.
Rooms and suites with balcony, separated bath room with toilet, air condition, satellite TV, phone, minibar. Excellent, with beautiful heated pool and garden, large fully equipped rooms. Rentacar service. Roomservice 24/24; Exchange office. Boutiques and press shop.Pressing. Delicious maroccan, italian and international cuisine.
would like lots of comments and detail reviews ( not just star* ratings! ) on three particular marrakesh hotels :
1. kenzi semiramis
2. oudaya
3. tichka salam
please help!
thanks -
Try www.tripadvisor.com
Hi, I stayed at the Oudaya in January this year for a week- I had no problems - please check out my Marrakesh hotel/accom page for some info/pics.
If you have any other questions about this accom. or Marrakesh, please get in touch.
Best Wishes,
Sue.
Great lounging areas with a true Moroccan feeling.
67 members live in Marrakesh
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Address: Route de Casablanca, Quartier Semlalia, Marrakech, 525, Morocco
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