More about Riad El Mansour
Marvellous Mo at Riad El Mansour
We have just returned from three nights at Riad El Mansour and we have one word of advice: GO! It is simply a wonderful oasis, away from the magical madness of Marrakesh. All the staff are lovely but the manager, Mo, is the real jewel in the crown - I do hope the owners realise how lucky they are. We had dinner at the riad which we would thoroughly recommend; it was the best meal during our trip and a massage ( true bliss!). The rooms may be small but they are so thoughtfully stocked with everything you need: hairdryer, bathrobes, slippers, shampoo, hand-made soap, ipod speakers, Sateliite TV (which we didn't watch!), water, flowers, fruit.......if we had one tiny criticism (and it really is TINY) it would be that in a Riad you are in very close proximity to other guests so you have to keep your fingers crossed that other guests realise it should be a place of peace and tranquility. Our final advice is GO NOW and please say hello to "Marvellous Mo" for us.
We loved our stay at Riad El Mansour.
Four of us stayed at the Riad for four nights at the end of April/beginning of May and it was all we expected after reading the reviews on Trip Advisor.
We stayed in rooms 4 and 5 and our room, 5 had everything we needed for a short stay. Robes, slippers, bathroom products, flowers, fruit and an Ipod docking station. Lovely thick soft towels which were changed twice a day. So nice to come back in the evening to a 'turned down' room - not to be expected in a Riad.
Mo was a great help to us and in a place like Marrakesh all advice is appreciated. Robert and Stephen were away so we did not meet them, but thank them for the arrangements made on our behalf for dinners and guides. Our first evening we went to Le Tobsil by taxi (which Mo found for us) and enjoyed a lovely 'set' meal with wine and entertainment. The next day Mustapha took us to Abyssin for dinner and this was amazing - a large white marquee - and with good food and fabulous atmosphere.
The following day Mustapha took us up to the Atlas mountains and we enjoyed that - although not the shakey bridge over the river for lunch!! That evening we enjoyed the Hamaan and massage with our friends and a meal at the Riad - it was very very good but so much food ..............
The last evening we went to Dar Marjana where again we had a 'set meal' including pigeon, lovely atmosphere and belly dancers.
We did get lost a lot and once had to ring Mo for help, however, we always felt safe and were happy to be guided up and down alleyways to find the Riad.
Passport control coming into the country did take for ever, but they are trying to be very careful with their security so one can't really moan. Mustapha met us with a lovely wood sign showing the Riad name - the best sign on display!!!
It would have be nice to have a kettle for tea or coffee on the go first thing in the morning. Breakfast took a little while to arrive and with no facilities in the room for this, a kettle on the terrace with cups etc would be a good idea.
The people of Marrakesh were very friendly and the staff at the Riad kind and helpful. We will definitely recommend it to our friends. Thank you Mo.
We just got back from a 3 night stay at Riad El Mansour, and can't say enough about the service we received. We first heard about Riad El Mansour through a Morroco travel website, but then checked Trip Advisor to see how it was rated by other travellers. I was impressed by how consistently positive the reviews were, and have to say they were spot on.
Both the shared spaces and our room (#2) were beautiful and relaxing. The room ammenities, such as the fresh fruit, nuts and water were an unexpected treat. Mo and the team were exceptionally hospitable and took care of booking restaurants and a day trip for us, providing recommendations on what to see and do, and even getting us a bottle of wine to take to a restaurant that didn't sell wine but allowed it to be brought in. We really couldn't have asked for more.
If you are going to Marrakech, book this Riad if you can.
Superb service, lovely and intimate riad
We wanted to stay in a riad to get the most authentic and centrally located Marrakesh experience. Due to its newness (just 7 months old) the Riad El Mansour isn't in any of the guidebooks but I was drawn by the glowing TripAdvisor reviews. I was a little skeptical, because some of them sound like they must have been written by ringers!
Overall though, I have to concur that the personalized service offered by the manager Mo makes the place stand out. He is very invested in every guest's experience and goes out of his way to be helpful, such as in coordinating transfers with tour agencies and other hotels. He also serves as an excellent concierge and helped us arrange, for example, a day trip out to the Palmeraie when we wanted to relax in a swimming pool. (The riad's driver, Mustapha, is wonderful--very friendly and drives a comfortable car). When we left for the airport at 4AM on our last day Mo was awake to provide us pastries and orange juice to go.
The riad itself is beautiful and full of character, as you'd expect. We spent two nights in Room 2 and one night in Room 3 (the mini-suite). They are relatively small, so from that standpoint, perhaps the rates are no bargain. We were lucky though, we booked Room 4 for the last night to save a little cash, but Mo upgraded us to the mini-suite which is a gorgeous shade of green and has a wonderful, spacious bathroom. We preferred it to Room 2 which is also nice, but somewhat cluttered.
We had dinner the first night which is a fine Moroccan feast, fairly priced at 300DH per person for a bounty of food. If you're not looking for fancy Moroccan food, though, you can get cheaper international fare in the Ville Nouvelle. We also tried the hammam--this was the only hiccup in our stay because the experience was awkward, as it was very late and the spa staff apparently wanted to go home. We didn't know anything about how a hammam usually works, so more clarity about this would have helped. To his credit, Mo acknowledged this and offered us another hammam if we wanted.
It is well-located, near the medina walls which makes it a reasonable walk to the Ville Nouvelle if you need a reprieve from the commotion of the medina. It is also a straightforward 10-15 minute walk from the souks and Place Jemaa-el-Fna where all the medina action is. The included breakfast is full-service and delicious.
The Riad El Mansour lived up to the very lofty expectations set by TripAdvisor. Like with any riad, you should be aware that it is a very different experience than staying in a large luxury hotel--intimate, quirky, less private perhaps. But we wouldn't hesitate to return.
We spent 4 nights at Riad El Mansour over the Easter holidays and had a thoroughly wonderful time. Although we had read the reviews on Tripadvisor prior to making our reservation, we were a little unsure how we would find the riad - suitable facilities etc compared to a larger hotel, as we were travelling with a child, our daughter (almost 13yrs old). I'm pleased to say we didn't encounter any problems whatsoever, quite the opposite - we loved everything about the riad, from the tasteful decor, the excellent home made food and all the little extra touches such as handmade soap & shampoo, fresh fruit & flowers plus fluffy bath robes and slippers. Our daughter especially like breakfast on the terrace and cooling of in the plunge pool in the courtyard. The service was an absolute joy, the staff were so courteous and obliging - nothing was too much trouble. We enjoyed dinner at a couple of fantastic restaurants thanks to Steven, one of the riad owners who not only made the recommendations, but also made the reservations and arranged transport on our behalf. We would like to say a huge thank you to Steven, Robert, Mo, Mustapha and all the lovely people at Riad El Mansour for making our first trip to Marrakech so memorable. Oh and by the way.... we devoured our delicious fig jam.
Amanda, Keith & B - Sheffield
Exceptional Service and fabulous rooms
My husband, brother in law and I stayed at Riad El Mansour over the Easter weekend, and what a fabulous experience it was.
Our experience began with the booking. Having left our enquiry a little late, there was not availability for the entire weekend. Rather than dismiss our enquiry, Stephen and Mo promptly suggested a split weekend and organised for us to stay in the Riad for the first two nights, two nights in the Atlas mountains, and then two nights back at the Riad.
From the moment we arrived we were made to feel extremely welcome and our first impressions of the Riad were better than expected. The rooms were of a very high spec, the service attentive and the food amazing. Small things such as a turn down service, iPod doc, and lovely gels/soaps were a welcome surprise.
The Riad manager Mo is one of the most professional and accomodating people we have ever come across, and he made sure our experience was always positive, There is no better example of the service offered by the Riad , and specifically Mo, than the 'rescue' mission undertaken in order to bring us back from the Atlas Mountains. Having arrived at Dar Tassa (a very isloated Berber house in the mountains), we were greeted by a very unprofessional manager who somehow could not manage to find our pre-paid booking and proceeded to keep us waiting for an hour until he could find two rooms for us - not that difficult given they only had six and they were all empty. To cut a long story short, the manager attempted to charge us for the two night stay again, was rude and dismissive and very unpleasant to be around. We decided very quickly that we did not want to spend two nights in the mountains and called Mo in an attempt to find a bed in Marrakech for the second night. Given it was the Easter weekend, Marrakech was fully booked and the boys at Riad El Mansour spent hours trying to find us a room - which they did. What was particuarly special about this situation is that Mo drove to the mountains himself to collect us, defused the situation with the manager of the Berber house - who was not prepared to let us go without extracting more money, and took us back to Marrakech. Above and beyond the call of duty.
Back in the Riad, we enjoyed relaxing on the roof terrace on Easter Sunday, with Mo cooking a BBQ. A fabulous feast.
We also took advantage of a day trip to the coast, organised by Mo. Well worth the 3 hour drive.
I cannot recommend this Riad highly enough. Unfortunately we did not take advantage of the in house spa (complete with Hammam), however other guests were very impressed.
My only slightly negative point is that given the Riad is so centrally located, and due to the layout of most Riads, it is quite noisy and the prayers coming from the mosque at 4.30am is an interesting wake up call. This is not an issue islolated to Riad El Mansour, but something to consider generally when staying in central Marrakech.
Thanks again to the Riad and specifically Mo for making our trip so special.
Gen, Si and John
Special wedding anniversary
We stayed at this Riad for our wedding anniversary. We arrived tired,
stressed and ready for a get-away. Mo arranged for massages and hamman/gommage late the evening of our arrival in spite of a muslim holiday weekend. We enjoyed golf the next morning also arranged by Mo
who escorted us out to catch a taxi and ensured a fair rate as well. Robert, Mo and all of the staff made the evening of our anniversary special for us by surprising us during an incredibly generous and delicious home cooked meal (for every item that one of us ordered, we
got more than 2 servings each) with a guest musician to serenade us on the roof terrace. Thank you for a memorable and wonderful weekend.
A wonderful riad with excellent service
We have just had a wonderful five days in Marrakech, helped by the fact that we stayed in a wonderful riad.
Nothing was too much for Mo and all the staff at El Mansour. When we arrived we had lunch on the terrace with a cool glass of house wine and then relaxed on the sun loungers.
I had asked the riad to book Le comptoir (trendy) and Le Tobsil
(good food) which saved me the time and effort. I have to say one of the best meals we had was cooked at the riad on the last night for half the price of Tobsil!
Another must is the house special hammam and massage.
We would love to return again to this special riad.
A dream riad
As with every other review, we just couldn't fault this wonderful place. My friend and I stayed there last month for 3 fantastic nights. The riad itself is beautiful, the rooms are exquisite, the service absolutely impeccable. Every day in our rooms were fresh flowers, fresh fruit, dried fruit and nuts, bottled water... and the supply never tired. The rooms are attended to twice a day with beautiful fluffy towels, our beds turned down at night with big soft doonas, and the bathrooms were glorious with the beautiful handmade soaps, the constantly replenished glass tubes of body creams, shower creams and shampoo were a pleasure. But the best aspect of this riad were the staff and service. The staff are always just a hand-wave away but extremly discreet, not hovering around or being annoying. Just there when you needed them. All the staff were lovely and did everything they could to help your every need, however Mo was just the best! He literally was there for your every request, he'd take you out late at night to get something you'd forgotten, he offered to go to a special chemist (closed on Sundays) to help my friend out, organise anything you needed, his English was perfect, he really was just a gem. Robert and Steve, the owners, were also regularly on hand and are such lovely guys who also were extremely helpful. I mentioned the work of a local artist and they were on to it in a second, googling information for me. You could see they really cared, even asked our advice about a few things! We just couldn't fault it, the service, the staff, the location (we loved how you just knock on the very discreet black door at any time and there's someone there to answer it!), the attention to detail, the roof terrace, breakfast (unfortunately we didn't eat there but heard it was wonderful), the hamman - the masseuse was fabulous ... the list just goes on. To Mo, Robert and Steve, if you're reading this, THANK YOU again and again, and as much as Marrakesh was the highlight of our trip in general, you made our stay so much more worth it.
Cherry and Linda
Oasis of calm
My husband have just returned from 3 nights at the Riad. Having read such amazing reviews on tripadvisor we had high expectations all of which were surpassed. We were met at the airport by our driver who took us to the Riad as far as is possible by car, Mo was there to meet us to walk the last few minutes through the alleyways of the maze that is the Medina. The black door that greeted us took us into a whole new word of peace calm and tranquility compared to the chaos outside. We stayed in the Suite but all the rooms looked superb, we had fresh flowers dailty and bottled water twice daily, wonderful hand made soaps and lotions in our bathroom, it was just like a 5 star hotel but with personal service, the staff were around if you needed them but very discreet and nothing was too much trouble. We had read about "Marvellous Mo" on this site and he really is that, anything we wanted he was there with recommendations or restaurant bookings with a driver to take us and collect us. WOW. The food is also excellent we had one evening meal here and it was fantastic.....would recommend you eat here at least once. Not able to think of anything negative to say, other guests there had all found it via this site and all were very impressed. Marrakech itself was a chaotic place but fascinating but not at all intimidating, the people are extremely friendly and want to help you and welcome you to Marrakech, we got lost several times in the alleyways but were helpled every time by the lovely locals who are just pleased to have you visiting their city. If you are in any doubts about Marrakech dont be its a really great place and we now want to go back and take our 3 kids. Have fun.
Marrakesh - Cook in the Jma El Fna (2009)
Djemaa el-Fna juice stalls
Open-air food stalls, Djemaa el-fna, Marrakesh
I'm off to Marrakech is just a few weeks time. Can anyone suggest a few romantic locations that I can go to with my girlfriend. The more romantic the better, I intend to pop the question ;)
RE: Romantic Location
depends how long you have - theres a few choices in my mind - cascade douzoud, or definitely romantic out in the sahara desert under the stars , a nice spot around Telouet or under the stars in telouet as its quite high up in the moutnains , particularly out around where Tasgha auberge is located or from the roof of the Glaoui palace? probably not really, or up on one of the hills up at kelaa mgouna, or at the imilchil marriage festival!! on in a couple of weeks time (check with the moroccan tourist office in london 00442074370073 or in one of the lovely oasis valley spots up the dades gorge,
or on a beach at say moulay bousselham or oualidia. or on top of a good lookout up top of tizintichka or tizintest.
anyway really, go with the flow, there are a number of excellent locations and when you are at a stunner or feeling that you have a perfect combination of good meal and location.... and go for it!
RE: Romantic Location
some romantic riads in marrakech
RE: Romantic Location
did you pop the question and where!!!