Royal Mirage Marrakech

4.5 out of 5 stars4.5 Stars

Avenue de la Menara, PO Box 528, Marrakech, 40000, Morocco

2 Reviews

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77%

Satisfaction Average
Excellent
18%
62
Very Good
34%
118
Average
25%
86
Poor
10%
34
Terrible
11%
38

Value Score Average Value

Costs 22% less but rated 12% lower than other 4.5 star hotels

Show Prices

Good For Families
  • Families54
  • Couples53
  • Solo30
  • Business12
  • Absolutly fabulouuus

    by

    Absolutely fabulous,
    At the beginning we were worried after reading some of the false reviews, enough fuss, and our experience magical, we got more then we could bargain for.
    On a very busy week, during a huge soccer game; Morocco VS Algeria, the whole place was packed like crazy. What happened after the game 4-0??? No incidents at all. amazingly, every thing went back to normal, the night Managing Director was all over the property shaking hands or hugs with both Algerian and Moroccan fans. A tremendous effort to make sure everyone calm and satisfied regardless of the score.....
    Outside we still could hear a loud celebration, Yo-Yo’s, whistling, horns of cars, but inside the hotel, it was peaceful and quite.
    The Hotel is basically a 4 * not a 5*, Mr Hussein explained to us that the resort is going trough a spectacular transition, with the new CEO, the new patrons are spending colossal fortunes, and they are still doing a lot of improvements and refurbishing for future enjoyments. And the buck doesn’t stop right here, the staff itself is going trough a continuous training and evaluations… as he put it, Roma-City wasn’t built on one day!!
    The rooms, really we didn’t mind at all, we just needed a place to crash and shower, now that we’re back home, we felt we couldn’t be more grateful to Moroccan hospitality, we can’t think of the slightest inconvenience…
    We love you people, and think you for the splendid memories, which we will cherish for years to come, we definitely go back, and most certainly recommend this hotel to our families, friends, and colleagues.
    To tourists who are still hesitating, Go on; witness for the true Moroccan hospitality. If you will have a concern, the leads or managers are there to assist you, no doubt about it… they have an open door’s policy….

    Unique Quality: the swimming pools, gardens, lounges, cocktails they will make them just right...

  • colin_bramso's Profile Photo

    We stayed at the Sheraton.

    by

    We stayed at the Sheraton Hotel which, although it was good, to be honest I didn't think was up to the usual Sheraton standards.

    I understand it's now changed to the Royal Mirage Hotel, so it's probably been renovated and upgraded.

    Unique Quality: The big plus was the great location right in the centre of the city.

More about Royal Mirage Marrakech

Casablanca, Merrakech, Rabat, Fes

by emmet7 about Casablanca Plaza, Royal Mirage, Golden Tulip, Roya

Casablance Plaza was sold as Crowne Plaza on www.asiarooms.com; some serious false advertising here as it is no longer Crowne Plaza. A musty old hotel with snooty service.

Royal Mirage Merrakech - fabulous pool & location, ho-hum rooms, spotty service, over priced, I will stay in private Riad next visit

Golden Tulip Farah Rabat - the best of the bunch; first rate room and service; relatively pricey

Royal Mirage Fes - crap service, poor location, nice room, no hot water in the evening, I felt cheated for sure and think Royal Mirage sucks big time Casablanca Plaza is in relatively good location, had a decent breakfast & rooftop pool

Royal Mirage Merrakech did have a sweet pool

Golden Tulip did have most modernly equipped room I had in Morocco

Royal Mirage Fes - no qualities I recognized

Very Pleasantly surprised

by TripAdvisor Member tass1

Went on a friends 50Th birthday w/end .
Wrer a little concerened about some of the views expressed on trip advisor .
Got a deal £100 per night on b/b , was also looking at Le Jardins de la Koutoubia , which looks and is amazing but much more expensive.
Decided to go here and it was a very please surprise .
Could not fault the hotel , yes its not your luxury 5 star european set up however it was very clean the rooms very spacious , the staff bent over backward to assist , food was good , night club/bar in the hotel was buzzing and heaving every night great DJ.
We had a lovely time our rooms faced the pool and were quite high so you could see over the walls and the whole landscape being very flat you could see the Atlas Mountains.
Worth every penny if you want to have fun as we did .
Its about £2.00 for a taxi ride into town and it was good to get out of the buzz and relax in your oasis .
Loved the whole place recconmend to invest ......

Pleasant but showing its age

by TripAdvisor Member morocco_traveller

Just a three night stay on a business trip. I found the hotel ok but nothing really special. A former Sheraton property that has been sold (probably because it is aging and would have required a lot of investment to bring up to standards). It is well located and adeguate for short stays or group tours. The food was mediocre for Morocco. Looked like the hotel had been given over to mass tourism with groups arriving and departing. Not a bad place to stay, but not one of the nicer properties in Marrakech.

strange hotel

by TripAdvisor Member Puz'aka

not a 4 star hotel -that is for sure.May be 3 star.Looks luxury only from outside.Rooms are ok but not perfect.We stayed only one night and took 2 double rooms.In each there were two big separate beds. Breakfast was also nice but not too much choice (for a couple of day's that's enought but if you decide to spend yr vacation there - think again). The same about dinner: there are several restaurants on the terretory (about 5), but only 3 of them were opened:one maroccan restaurant, second-don't remember which cuisine, third- that one where breakfast and standart dinner were served.We didn't want the maroccan restaurant and went to the second (smth like european cuisine).But there we were asked to read a menu during 30-40 min as all the stuff was eating (ramadan).So we had to go to the standart one as there was no more place to eat.After we went to rooms and felt asleep as were tired.In two hours at 23.00. we were woken up by reception. They told we took all receipts from restaurant and we should give them back. I told that i will but in the morning as im sleeping already. But she said no- we should to it immediately. The waiter came to our room in a minute and started knocking in the door. So we had to open and save our rest of night in this way..
Well..nothing criminal and awfull didn't happen, but this small accident spoiled a little bit our stay in this hotel. But in general all the stuff looks rather friendly.

do not stay here

by TripAdvisor Member keff

avoid this place like the plague...service was very poor 2 hours to get a cup of tea.Staff rude and surly food average .the problem is they advertise as a five star hotel if they advertise as a 3 star that would be fine.Might have done on the first wave of tourism in the sixties but not 40 years later.
Do not go to this place itis a dump....i did not take any photos of the hotel as this would have been a waste of film just take my word for it

Hotel not up to expectations

by TripAdvisor Member Dazzainq8

We were greated by a Black Mecedes Van , having been told that we would have to transfer by taxi ourselves. How the driver got our names ? who knows . Arrived at hotel and presented with a 300 MAd bill for a 7 min ride $35.00

Booked in to be told they didn't expect Amex and that I had to pay the for the whole stay upfront.!!! Not giving me the opportunity to go eleswhere. Rooms were average Not the 5 Star as billed . Its a dated refurbished Sheraton.In the week we was there, Breakfast once and very little sleep due to constant banging of doors up and down the corridoors.

This is very much a package tour hotel , with constant streams of coach tours coming and going.Having travelled the middle east extensively I would not go back to this Hotel.

Marrakech is a great place , with lots of bars and cafe's.There is even a PACHA nightclub . A great golf course at la palmerie , where i will be staying next time i go.

Great time

by TripAdvisor Member DianneLM

The hotel staff were friendly and exceptionally helpful just as well because the Thomsons rep certainly wasn't!!!! Never rely on the Thomsons rep if you have a problem, the receptionists are great, they spend the time to help, the rooms are clean although the minibar does not get replenished unless you request it, the food is good if repetative, the pool was freezing so much so you dare not go in it! But the view of the Atlas mountais is good and the Morrocan people friendly. Enjoy

I'll never forget it !

by TripAdvisor Member happyeuropean

This is a huge hotel, with two recptions, numerous restaurants, shops and two bars. The rooms was clean, quiet, two large beds,etc. There is a 24hr guard on the gate, to protect you from the locals, who gather on the road side to try and sell you their goods or services! Locals park their camels on the opposite side of the road to the hotel. There is not a lot of any great interest around the hotel, you need to make the 20 min walk or short taxi ride to the old town. The most memorable part of the hotel is the main bar, oh my god! In the evening it fills up with ladies of the night and ladyboys of the night. Great entertainment, great outfits, we even witnessed a fight between the 'girls' in the toilets. I doubt if we'd return to marrakech, lots of hassel, everyone seemed to want payment for one thing or another, ( some even suggesting/demand the level of tip they were to recieve), it left a bitter taste in our mouths !

Orient at its Best!!!

by chala

"Breakfast"

Hotel Breakfast ist somteimes chaotic!

We stayed two years ago at the Royal Mirage(former Sheraton) and ist was pure Chaos and awful??

In November we stayed at the Meridien. The location , the terrace etc. were much nicer, the food looked much better, but still there was chaos. I believe the reason for this are the travel groups. They all go on tours or sightseeing and one or two busloads full have to be ready at the same time..

We went out of Meridien and just walked one Block down , theere are several cafes, we liked the first one very much(Caruso). In the buildiing around the corner is a bank, and I think Morocan television or broadcast, you sit outside, theres a fountain splashing and they do have nice breakfasts very cheap ( compared to the hotel!!!) still delicious, VERY GOOD coffee, fresh ly squeezed orange juice and you can see all kinds of people meeting there doing business, walking by, it is really fun

"Dinner cookies and cookbooks"

We do love Al Fassia, food is just wonderful, although the chairs and tables are very low and not comfortable for tall people!!! They moved from a nic elocation where they did have a garden before, a shame...

Not far from the restaurant fassia is a big cinema, I think its COLISEUM and right opposite is a nice garden restaurant i.e. the garden is a courtyard, food is quite decent
If you walk towards the main street Boulevard Mohamed, on the same opposite side of the cinema side is one more restaurant very near to the crossroads that I do not remember the name, but it has metal bars outside and some tables outside, they do pizzy in an woodfired oven and they do have a really nice courtyard. Food ios somehow mixed up international moroccan but not bad and the owner is very kind!

on the big street there just across the crossroads are some really tempting pastry shops, If you love sweets, go there. Morocan pastry is not so sweet as some turkish ore some middle eastern (baklava can be sirupy soaked)really nice and lean here

also intersting if you speak french ther is between the 2nd and 3rd restaurant recommandation a bookstore, where you have to got steps down where you can get really nice cookbooks ore used very nice interior design magazines and books for a bargain. I found a cookbook which I wanted to buy here at amazon for 29.90 Euro for abour 8 Euro... Interior morocan design magazines for half the price...

Right across from our hotel , the Meridien is a woderful place called Rendezvous, The bar ist packed and they do have live music sometimes( but the smoke...) and the restaurant inside and outside is also nice. If you have long legs, sit outside, becouse the tables do have a kind of massive column in the middle so you have to put yours legs around or beside it... Food is just wonderful, local food we did like expecially were the appetizres so called moroccan salads in reality some kind of purees sometimes served in a kind of wrought iron tree...

"shopping"

in the souk they sell salt-lemons , they put them in plasticbags, but if you want to take them home, take a ride to the supermarket, I think they do have only one big supermarket there, named marjane or something like it, and buy them in little sealed plastik containers, they keep longer!!!, If you like to try rosewarter , they do have gorgeous one in the supermarket and I bought a nice and nutty argan oil 600ml for about 7 Euro!!! and the pomegranate sirup (same brand as the rosewater in 250ml bottles each) is a blast!!! It is better to take theat stuff canned, it just keeps better and is safer in the luggage... The best ras el hanout ever tried I did also buy here, they did have two different kinds in the spice shelf, I took the one with rose petals in it it is just gorgeous

Forum Posts

Best location

by Gillybob

Indecisive about two hotels : Royal Mirage and El Andlous. Which, in your opinion, has the better location?

RE: Best location

by emmet7

I will stay at Royal Mirage in 1 week if you still need info then.

RE: RE: Best location

by Gillybob

Thanks for the offer - but we're hoping to book in the next 24 hours or so.

Best location

by rinl

hi, could u tell me how is the hotel, as i plan to arrive in 10 days, and how is the location of the hotel and rate per night

how far from centre of city
thanks for ur info.

RE: RE: Best location

by mejor

The try El Andalous. I know a few people who stayed at Royal Mirage and didn't like it. besides it's quite far from old town

RE: RE: Best location

by emmet7

the Royal Mirage is in a good location but nothing special and costs like 750 dirhams per night. I am here on business and getting an internet connection was high drama and the fee is almost USD30 daily, breakfast is lame, the rooms dated but the pool is sweet. Enjoy

RE: RE: Best location

by mejor

As a native of Marrakech and someone involved in cultural tourism, I'd suggest El Andalous_ great location and quiet district

Comments

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 Royal Mirage Marrakech

We've found that other people looking for this hotel also know it by these names:

Royal Mirage Hotel Marrakech
Marrakech Royal Mirage
Albatros Garden Hotel Marrakech

Address: Avenue de la Menara, PO Box 528, Marrakech, 40000, Morocco