Amazing! That's how I'd describe the service and accommodation standards at this magnificent establishment.
From the time of arrival till the day I checked-out, everything was perfect. I was impressed the very minute I entered the lobby. Servants were at my beck and command throughout my stay, and this allowed for maximum comfort and relaxation.
For anyone seeking the comfort of a luxury five star hotel while visiting the Namib desert and surrounding areas, I would HIGHLY recommend this fine hotel. It creates an elegant, upmarket feel after a long day of dune-climbing, shopping, game-drives, etc. The perfect retreat for any family holiday or business get-away.
Unique Quality: Each room has an airconditioner, Cable TV, Mini bar, telephone, work-station, Bath and shower, hairdryer, safe and an abundance of closet space for my clothes and bags.
The hotel has its own spa on the roof, complete with jacuzzi and pool, allowing for incredible views of the city and surrounding desert when taking a swim.
The hotel also boasts a small casino and full-size bar which caters for even the most discerning of guests. This allows for some entertainment at night.
The Dunes restaurant is a perfect retreat for a decadent meal, be it breakfast, lunch or supper.
A 24hr room service is available, regal dining room with soft piano music playing in the background as well as an entire array of coffee shops, boutiques, jewellers, etc, as the hotel is situated within a shopping mall.
It is also conveniently situated in close proximity to the 2 major airports in Windhoek, and a chauffer service allows for guests to travel to and from these airports, as well as to other places in and around the hotel's immediate area.
This is by far the most luxurious hotel in Windhoek.
Directions: It is in the CBD of Windhoek, and can be reached within close proximity of the nearby airports, train stations and bus stops, each being less than 10 minutes away.
The hotel is located within a mall.