12 Apostles Hotel & Spa Cape Town

5 out of 5 stars5 Stars

Victoria Road, Oudekrall Bay Camps Bay, Cape Town, Western Cape, 8001, South Africa

2 Reviews

The Twelve Apostles Hotel and Spa
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95%

Satisfaction Excellent
Excellent
83%
521
Very Good
9%
59
Average
3%
19
Poor
2%
14
Terrible
2%
14

Value Score Average Value

Similarly priced and rated as other 5 star hotels

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  • Families91
  • Couples93
  • Solo76
  • Business97
  • TRimer's Profile Photo

    Truly Heaven on Earth

    by

    I booked us at the 12 Apostles for the first four nights of our honeymoon. We just wanted to relax and unwind after a stressful wedding and long (20+ hours) of travel from the US. The 12 Apostles was just what the doctor ordered. We arrived early in the day and not only was our room ready but they had upgraded us. They put us in a deluxe suite with an ocean view so our terrace faced the water- incredible! The room itself was very nice too. The bathroom was huge with a large tub and steam shower, heated towel bar and double vanity.

    The resort itself is south of Camps Bay on the water. It is by itself so you cannot walk to shops/restaurants. However, the hotel provides a free shuttle to Camps Bay and the V&A Waterfront. We did not mind as there was plenty to do at the hotel. We made good use of the beautiful, tranquil spa. In addition to treatment rooms, the spa has some great relaxing areas including a pool. There is a heated pool outside overlooking the ocean too and 2 hot tubs set in the mountains near the cafe.

    Unique Quality: Kudos to the manager, Jeremy, and his staff- the service is first class. This is the type of resort where they lay out your robe on the bed every night during turn down and put water and a nougat at the bed side. As it was our honeymoon, we were treated to a bottle of champagne too.

    We ate twice in the hotel's restaurant, Azure. It was one of the best meals we had in South Africa (and we had a lot of great meals). See my review under restaurants.

    Other niceties include a business center where you can use the internet/check email. There is a helicopter pad if you wish to see the city by air. And they will pack picnic baskets if you want to go on a hike.

    Directions: South of Camps Bay. In Oudekraal.

  • mvtouring's Profile Photo

    Twelve Apostles

    by

    Once again, if you can afford it, this is one of the best hotels in Cape Town. A bit out of town, so you need a car, but the view is the best anywhere

    Unique Quality: Nice and quiet location with best view over ocean.

More about 12 Apostles Hotel & Spa Cape Town

Don't waste your money

by TripAdvisor Member Weardale

We didn't actually stay here, just went for lunch with a view to maybe staying some time in the future. Unless the place smartens itself up we will not be returning. The whole place needs a really good clean - the carpets wre filthy, and in the Leopard Bar the covering is peeling off the walls. Lots of building noise, and shrieking children everywhere. At the prices they charge you should be entitled to a bit of peace and quiet.

Watch the sunset

by TripAdvisor Member Briquenay

I didn't stay, but I sat two evening and watched the subset over the Atlantic, the second time accompanied by whales gambolling. Really stunning place; excellent wine list and food, and if you're used to London GBP prices really cheap!

Stayed for 40 minutes - then checked out

by TripAdvisor Member CJDMonkey

We booked into this hotel for the last 2 nights of an 11 night stay in South Africa. Having previously stayed at a selection of 5 star guest houses in Cape Town and Outsdhorn we were very much looking forward to the culmination of our trip and all that the 12 Apostles seemingly had to offer.
You enter the hotel off of the coastal road, a wonderful white facade looming up at you, nestled into the cliffs overlooking a stunning Atlantic view. Unfortunately this magic is quickly broken as you turn off the road into the underground car park - to be stopped at a barrier by a security guard asking if the hotel is expecting you.
Once in reception (an overly elaborate area where your gaze is pulled one way by the gift shop and the other by the immense plasma TV hung on the wall) you're asked if you want a drink to relax you during check-in. We didn't realise that the drink was being offered to stave off bordedom/thirst because you were going to be sat there for 20 minutes whilst the staff tediously made phone calls and checked with colleagues to determine the state of your room.
The tour of the hotel on route to our room gave us the insight that we needed to make a decision to check out:
- The cafe - serving snacks and drinks 24hrs of the day. Strangely set off of a corridor containing the rooms that lends a Motel feel to the whole place. The cafe itself resembled a cafeteria from a 1980s office building.
- There was work being carried out somewhere in the hotel - we didn't see the construction but we did see a selection of dirty overall clad workmen barge past us.
- The pool and terrace area. Stuffed in between the main building and the room block this area is tiny, with sun loungers on top of one another and an uninviting pool. One end of the pool was dominated by the blue pool cover that was rolled up and left on the side.
- All public areas smelt of fried food. Kind of like hanging out in a Burger King or McDonalds all day. The reasoning behind this was that the hotel was in the throes of a "Bollywood" Theme week.
- The gym: imagine a single bedroom that had been converted to hold a selection of reject gym equipment. Guests could be transported 15 minutes away to another gym if they so desired.
- The Sanctuary Spa - next door to the hotel. We were particularly excited as it had been listed in Conde Nast's top 10 Overseas Hotel Spa's only recently. What a shame the inside of it resembled a Disney theme park ride. Plastic rocks and all manner of trinkets, statues and over-decoration greet anyone coming into this dark and depressing place. The inner part of it moves from Disney to Bond Cave as the illuminated steps descend down into a variety of tiny pools and flotation tanks - bubbling away under coloured lights.
- The Rooms: our room was the best part of the tour. It was airy and light with a stunning view. Opening the patio doors we were confronted with the noise from the main road 15 metres away. The smell inside the room appeared to be cheap aftershave. A result perhaps of a rush deodorising job by housekeeping following check-in's many phone calls. Allegedly the room was a "show room" (?)

All of this from a hotel that charges the same as the stunning Park Hyatt in Tokyo - a truly excellent hotel.

12 Apostles feels like it's trading on some past glory and needs a re-think.

We went back to the excellent Bishopsgrace guest house in Cape Town.

Pure relaxation...

by TripAdvisor Member ElfieBear

We just loved it here. The breakfasts out on the terrace are stunning, and sundowners on the balcony at the bar are equally stunning. The rooms are very pretty, everything is clean and I'd highly reccomend it.

Not a warm welcome

by TripAdvisor Member JeanParis

Upon arrival, nothing could spoil our day. We heard from a friend about this wonderfull place that we had to go to. We decided to arrive early as per our agreement. When we arrived at the hotel, we were so excited and couldn't wait to enjoy a wonderful breakfast we have heard so much about.

As we walked into the hotel, there wasn't a person in sight, after standing around for about ten minutes a girl appeared from what seems to be a staff entrance, she just glanced at us as if we were not standing there. A moment later she appeared again and clearly from the smell of things went for a cigarette, she was very friendly though and made us feel more relaxed. A few moments later we were greeted by her manager, not a very friendly young girl and it immediately put a negative atmosphere in the air. She then informed us that our room wasn't ready yet and that we could go have breakfast and they will call us when the room is ready.

We were shown around the hotel in such a hurry, we almost couldn't find our way to the restaurant. Arriving at the restaurant, the staff were friendly and helpfull, professional but very friendly, they asked us where we were from and are we enjoying our stay in South Africa, that made us feel like VIP's, how did they know where we were from, we had just arrived.

After we enjoyed the best breakfast ever, we were taken to our room, not exactly what we had hoped for, but it had to do. The bathroom was stunning, but if you lie in the bath, you can see the plumbing and cob webs under the sink, our TV's volume was broken and the airconditioner didn't work properly, we waited almost an hour for somebody to come and attend to this.

The Cafe, is a wonderful little place, but so cold and empty, staff standing around, doing their own thing, it could be so much more with just a little TLC, the Leopard Lounge (Bar) has the best view for sundowners and live entertainment.

We had a wonderful dinner in the main restaurant (Azure) and couldn't ask for more, the manageress calles us by our surname and made us feel very important, I'm sure they did it with all their guests but this girls knew everyones names without looking on a list, she just whirled you off to your table, assist with the chair and gently flicked a napkin on your lap, if that isn't service, I don't know what is.

We had an OK stay at the Twelve Apostles, if was ever to go back, it would be to go to the restaurant, the reception could work on service and friendliness. Our first impression.

We didn't have the best start, but we had a great end to our stay, thank you to all the restaurant staff that made all of our meals so memorable.

Beautiful!!

by TripAdvisor Member mcghoo

We stayed here for the final 4 nights of our honeymoon and what a way to end our trip.....its was amazing!! The staff are so friendly and helpful, extremely efficient. It is set just outside Camps Bay and the hotel have a shuttle bus.

The room was beautifully decorated and the hotel was luxurious and very comfortable without being over the top. As there are not too many rooms it is never too busy.

The food in Azure Restaurant was wonderful and we ate like kings and when we didn't want to dress up we would have a casual dinner in the cafe, which was just as nice.

I would highly recommend this hotel to anyone looking to get away from it all and find that little peice of paradise.

Forum Posts

how does this plan look to everyone?

by mellowedup

Hi there,
We are going to South africa in august and we have aleady booked but I want to see what you all think of the plan. We are a couple in our 30's with 3 kids who are 7,6 and 10 months.

8 days at cape town (one and only hotel) then fly to port elizabeth to do
2 days at kwandwe game reserve (uplands homestead)then drive for a
5 days stay at the garden route ( tsala treetop lodges). Next fly to capetown.
2 days capetown ( 12 apostles hotel)

Re: how does this plan look to everyone?

by lynnehamman

Hello
I lived in Cape Town mist of my life- and travelled the Garden Roure frequently- yourplan sounds excellent. Just avoid night driving wherever possible.
Take a look at my page Cape Town- there are many suggestions of things that you will enjoy seeing. The Penguin reserve at Simonstown is fantastic, and your children will love it.
Please email me if you have any more questions.
Have fun

Re: how does this plan look to everyone?

by Gerald_D

I would love to follow your plan . . . .if someone else was paying for it!

Enjoy!

Re: how does this plan look to everyone?

by JohanIsWeg

Reckon that sounds good! Enjoy and stay safe!

Re: how does this plan look to everyone?

by MichaelDovey

Trip looks great...so do the hotels.Enjoy

Regards

Mike

Re: how does this plan look to everyone?

by junecorlett

You can't go wrong - some of the best hotels and your trip is perfectly planned. You have enough days in all the cities you have chosen.
Have a wonderful holiday.
The weather should start warming a little by then.

Re: how does this plan look to everyone?

by Milk&Honey

You and your family are going to have a ball of a time....great hotels you have chosen, you cannot go wrong.

You should have a look at the VT pages for Tours in Cape Town, which the whole family can enjoy.

Just brilliant :)

Happy Travelling

Comments

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 12 Apostles Hotel & Spa Cape Town

We've found that other people looking for this hotel also know it by these names:

The 12 Apostles Hotel And Spa
The Twelve Apostles Hotel Camps Bay

Address: Victoria Road, Oudekrall Bay Camps Bay, Cape Town, Western Cape, 8001, South Africa