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Salt Restaurant, Cape Town - Very Dissapointing!
We've visited Salt, again, in mid February this year. We always had a wonderful time there and good honest food, not the best of service though, but the view and the food made up for it. This time I was outraged! The portions were considerably shrinking, the service was intolerable and unacceptable, no butter with the bread served, had to practically beg in order to get some bread, not even the water was served before being presented with the menu. I'm just surprised how this place still has guest eating there. I work in the industry, management level, and i hate to complain and give a hard time to restaurant staff, but when receiving such a bad service what else can I do? None of the Managers, including the GM - Gidi (thinks very - too much about herself), or the newly appointed chef seemed to mind that the Service is rushed, when we specifically requested more time between courses as we were celebrating an important event in our life. The main course was brought 2 minutes after we finished our soup, which was brought when we were still eating our starter!!!!! As a highlight of the meal, the meat was overcooked, from the rare requested to almost well done, further more, everything on the plate seemed just thrown together with no passion or interest, big disappointment, especially since the food was served cold - although the service was rushed (!!!) and absolutely tasteless, sent it back but haven't been offered other alternatives, just asked for the bill and went away, again, nobody seemed to worry or mind that a guest is walking out of their place. Never really heard of this new "superstar" chef of theirs - JACQUES DE JAGER, and i believe that they should just take back whatever award or accolades he gained (had to google him, to see what he's all about). Too much fuss about nothing. His top 10 rating at the moment doesn't reflect in the quality of his cooking - if he even remembers how to cook anymore...... Salt Restaurant is out of my books for good, and because I'm working in the industry, for a leading hotel of the world, I'll make sure not to recommend it to any of my guest. Very very very disappointing, no direction, no vision, just not appealing anymore!
