Victoria And Alfred Hotel

On The Waterfront Pierhead, P.O. Box 50050, Cape Town, Western Cape, 8001, South Africa
#14 of 401 hotels in Cape Town
Excellent (4.5 out of 5.0) 3 reviews
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mikelisaanna's Profile Photo

A nice hotel with a great location

Great (4.0 of 5.0 stars)
by written on October 31, 2009

The Victoria and Alfred Hotel is an upscale hotel located in the heart of the Victoria and Alfred Waterfront, an upscale shopping and dining area on Cape Town's waterfront. It is a 4* in terms of rooms and facilities. The rooms were fairly large and comfortable, with marble bathrooms. The lobby was small, but the staff at the front desk was friendly and helpful. The restaurant had a very good breakfast buffet that was included in our room price.

The best thing about the hotel was its excellent location in the heart of the V&A Waterfront complex. It was less than 100 meters away from a number of good restaurants and shops. We liked not having to wander to far to find a good meal after being out all day sightseeing.

The hotel has a small parking lot if you have a rental car. We found this to be a very good amenity.

longsanborn's Profile Photo

Fantastic Unbeatable Location

Best (5.0 of 5.0 stars)
by written on June 27, 2007

This is an upmarket 5-star hotel located in the heart of the Victoria and Alfred Waterfront. It is attached to the Alfred Shopping Mall, the smaller but higher-end boutique shops. The Alfred shopping mall is near to the Clock Tower Mall in the Waterfront.

The service provided by the hotel staff is quick and excellent. I guess it is true what they say: You get what you paid for. If you paid for luxury, you get excellent impeckable service. Yet I have one small complain - with the high price I paid to stay in this 5-star hotel, I didn't even get free one-hour internet access.

Overall, we enjoyed our stay at this Waterfront Hotel very much as we felt we were pampered and made very comfortable. But for my next visit to Cape Town, I rather stay in other less expensive hotels around the V&A Waterfront area !!

Unique Quality: Large and beautifully furnished double-size room. Large bathroom with separate shower stall and modern bathtub. Separate toilet (good for couples). Free coffee (filtered kind - wow) and tea (a few choices) with water boiler. Everyday, you get one free (but small) bottle of sparkling wine and two bottles of mineral water. Large closet space for clothes and a room safe. Nice fluffy towels and bathrobes. Large double-size firm mattress with lots of pillows (I love these). Big flat screen TV by the corner. Large windows that can be opened to let fresh air in. Table and chairs. A few nice cosy lightings and nice wall pictures.

The hotel also has a 5-star restaurant that serves excellent dinner cuisines and big selections for breakfasts. There is also a nice bar near this restarant where you can relax in the evenings. The restaurant also has a fantastic view of the wharf and the Table Mountain. In the morning, we had our breakfasts while watching the activities by the wharf and seeing the clouds covering the Table Mountain.

Just one small complain about the buffet breakfast; I'd have to pay extra for warm food (fried eggs, omellette, bacons, sausages, potatoes, etc.) - in other restaurants I've stayed so far, these were included in the buffet price. In any case, the buffet selection was so huge that I didn't miss the warm food at all.


The V&A Waterfront Hotel is located within the Alfred Mall and the Cape Town Waterfront. Fantastic shopping!

duncanlbrown's Profile Photo

fantastic view

Best (5.0 of 5.0 stars)
by written on February 17, 2006

even at night.

The V&A has great big nice rooms, a modern cool bar, boardwalk table and top breakfasts.

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ayh210 May 22, 2013 at 1:24 PM

My stay here was terrible. I would definitely not recommend that anyone stay here.

I stayed here for 7 days, so I have a good understanding and feel for the hotel and the service it provides.

First and most importantly, maid staff will steal your stuff, and management will do nothing about. During my stay, I had over $200 USD stolen from my wallet, which I contacted the hotel about. They were not only unhelpful and uncooperative, but I felt that I was treated very poorly by the manager, Andy Nold. He was supercilious and patronizing and did nothing to help the situation. How could I possibly endorse a hotel chain who treats its customers this way?

Fortunately, at least the bad service is consistent from top-down! because like the manager, Andy Nold, the front desk also isn't very inviting, knowledgeable or willing to share information with hotel guests. If you ask them for any recommendations at all, they're happy telling you "everything is good around here." really? give me an opinion. That shows you have no clue or don't care.

Second of all, the internet NEVER works. This is the 21st century, get with it.

Thirdly, if you look it up, it says that it has "state of the art gym, spa and pool" this is totally misleading as it's not on-site. They're really inconveniently located at a different "sister hotel" that prohibit them from being a convenient service, you can basically call them nonexistent.

There are SO many other hotels in the area, don't waste your time or money here - the Portswood and the Commodore have competing and even lower prices and you will be treated with MUCH better service and amenities and more knowledgeable staff.

Nearby Victoria And Alfred Hotel

Victoria And Alfred Hotel

We've found that other people looking for this hotel also know it by these names:

  • Victoria Alfred Cape Town

Address: On The Waterfront Pierhead, P.O. Box 50050, Cape Town, Western Cape, 8001, South Africa

2 Photos of Victoria And Alfred Hotel

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Amenities at Victoria And Alfred Hotel

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Beverage Selection
  • Spa
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Shuttle Service
  • Airport Transportation
  • Bar / Lounge
  • Free High Speed Internet

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