Our Members Say
We stayed for two nights and after we checked out, we discovered that US$100 went missing in our US$400 notes. We informed the manager and they responded that their maid denied taking any money from us and that they will only compensate us if the police found the maid guilty. Not that they denied responsibility, they in fact failed to respond to us, I had to call them 4 times and each time they said they had to speak with their manager (it's a small hotel, no more than 10 working staff) and the last time I spoke with them, they said they had to speak with their HR Manager even though they had already spoken with their general manager.
Irresponsible management and disgraceful staff. They are thieves.
Do not stay.
20 members live in Stellenbosch