Vincci Nour Palace

4.5 out of 5 stars4.5 Stars

Zone Touristique Hiboune BP 79, Mahdia, 5111, Tunisia

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75%

Satisfaction Average
Excellent
41%
19
Very Good
19%
9
Average
19%
9
Poor
8%
4
Terrible
15%
7

Value Score Average Value

Similarly priced and rated as other 4.5 star hotels

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Good For Couples
  • Families59
  • Couples70
  • Solo60
  • Business0

More about Vincci Nour Palace

excellent value for money great holiday

by TripAdvisor Member littlemo1968

We have just returned from the Vincci Nour palace what a fantastic holiday it was .I was a little unsure after reading some of the reviews but i need not have worried .There were nine in our party raging from 7-50 this hotel caters for all ages the adult had great fun so did the children . Animation team are fantastic and put a lot of hard work into what they do very slapstick but great fun .All the staff here go out of there way to help you and are friendly and courteous at all times . The pool area was clean comfortable and always a waiter on hand to provide refreshments. The beach was lovely the vincci even provide there own life guards and do a great job handing out sunbeds .I would recommend this hotel to any1 and will no doubt be going back next year .

Very Good Hotel

by TripAdvisor Member Scania_Vabis

I visit the hotel. from 10 July to 19 July 2006 with my parents and a friend.

Very very nice hotel. The food was very good, no complain. Only the variation of the food can be more.

The hotel staff was very friendly.

This is the second time in Nour Palace. And for sure we come back next year. That is for SURE.

And that was the fifth time in Tunisië. I hope it will be more.

In all those years, we have maked " friends " Like the Life Guards of the beach. And the peoples they sale there goods on the beach. Also we have about 5 years contact with Ali Baba he organise Camel ridings. This summer hes staying in Thapsus hotel. Also we like peoples of the Water Sports of Base No7,

on 17 July 2006 in the morning. They have problems with the engine of there boat. My dad is car mechanic, a few years ago before he start his carierre of Trucker. And we have repairt there engine of the boat. ( see picture ) They were happy. They using the name " Holland " for use because we from Holland.

About the hotel, perfect that is everyting what i can say.

If you want to have a great hotel go to Vincci Nour Palace!

And for sure we will come back next year. THAT IS FOR SURE.

Greetings from,

Goes, Holland

had a great time

by A TripAdvisor Member

Just returned from Vincci Nour Palace and had a great all round holiday. The staff at the hotel could not do enough for us stretching from the bar staff to the animation team.
Ihave read some really bad reviews and feel like i should set the record straight.
* The food was lovely, plenty to choose from, if you are expecting burger n chips every night i suggest you book at your local butlins!
* The bedroom was cleaned every day, towels changed daily, although a shortage of power sockets so take an extension lead with you.
* The staff were amazing. We had 5 children in our party ranging from 7 - 14 years. They all cried when we left 12am, so it was lovely to have staff members to wave us off.
There was an incident with a fellow brit which was quite unsettling. The hotel sent security to deal with the matter then the following morning the manager sat and spoke about it apologizing on the BRITS behalf. he then made sure security kept an eye on our room at night to ease our minds.
Would i return to this hotel.... YES,
Just a word of advise, 6.30pm dinner is not as busy as 8.15pm so we recommend the earlier sitting.
Also, get your towels out quite early, if you cant beat 'em ... join 'em!
Hope this has answered questions...Enjoy your holiday!
P.S. please tell animation team, Billy especially, that we miss them.
Amanda, Alex, Margaret, Tiff, Carol, Tilly, Chelsea, Jacob and Abbey! x

Fabulous hoilday destination!

by A TripAdvisor Member

Like other people we booked the VIncci Nour then read the reviews! So we were slightly worried about what we would find. We spent a week at Vincci Nour in Easter holidays. We have 3 kids aged 14,10 & 7 and found there were enough activities on offer to keep everyone amused; tennis,golf,archery,football,10 pin bowling etc. We played a lot of tennis ; the 3 courts are all good and you can book them at reception. If you take your own equipment then it is free but you can hire rackets there. There is a small pitch and putt with a larger one due to open in May/June. Again this was good although if a serious golfer looking to play lots of golf, it would not be what you wanted. However it is yet another fab activity that you can do. The outdoor pool was still cold but the indoor pool was great and really clean. The animation team were great and let the kids join in the sports based activites, which sometimes is not allowed in other places we have stayed. Great if your kids are not really kids club fans! Food was absolutely great, mabye somewhat repetitive but remember they are catering for lots of different nationalities and you are in Tunisia so try some of the local dishes, they were surprisingly good. The kids always found enough food that they liked, which again was not just chips etc. The pasta bar was really good. The hotel and the rooms were very clean and cleaned everyday and the grounds were well maintained. The hotel is situated on the beach, which was clean with lots of sunbeds were available. We found a great beach bar 5 mins along the beach ( turn right out of the hotel) where the staff were really friendly and the coffee and food was great for lunch, also much cheaper than the hotel! In general we had a great, relaxing week and would recommend the Vincci Nour for anyone travelling with kids as there is lots to do on site and the staff are really friendly and helpful. We would definately go back!

Good value for money

by TripAdvisor Member mollymooyorkie

Having been to Tunisia 4 times in total, Hammammet, Port el Kantoui, we thought we would try further down the coast. Big mistake. There is nothing outside the hotel unless you get a taxi (3 dinar) into mahdia . The hotel in itself was very impresive as was the facilities . Magnificent pool but no shallow end, very deep so if you have any sort of disability or are elderly you cant just go for a paddle. The rooms were good but maid service left a lot to be desired. Table on balcony was not cleaned the week we were there. Had my grandaughter and had no bed linen for 2 nights for her. The rep for med holidays Sheryl is married to a Tunisian and lived there for 8 years. She is great and will happily give you any info you might need. There is plenty to do in the hotel during the day for young and old and night-time you can sit and listen to different music in various lounges. The animation team are friendly with good english and at night they put on a show which is generally very slapstick but do go out of theyre way to try and keep you entertained.Food comared to other hotels in Tunisia was of a very good standard. Spanish nights, Tunisian nights, ECT. if you are into chips you wont see them in the main dining but if you look for the small childrens area you will find them. On the beach you will find Banana boats, parascending. ect. Watch if you try to sneak in food or water you will have it taken off you. We tried coming in from the beach and were stopped by the life guard.feel free to mail me if you have any Qestions.

Hotel OK but vile food (and nowhere to pay for better)

by TripAdvisor Member philsayer

A hotel gains five stars because it has sufficient facilities such as conference rooms, indoor AND outdoor pools, 24hr room service, air-conditioning, choice of restaurants and so on. The star rating system isn't (and never has been) indicative of the quality of a hotel, or any or all of its services. This is a good example of a five-star hotel that needs its bottom kicking to get it to achieve what it's capable of...

I suppose food is a very subjective issue; we made friends with a couple who felt the food was OK, if a little repetitive, and we met others who thought it was simply disgusting. We felt the breakfast buffet was adequate (queueing for an omelette was a must, though!) but the evening version was woeful - the head chef must have been trained either by the NHS or in a minor British public school.

In fairness, it was a cheap holiday - half the price of similar in Egypt, where we've had two wonderful holidays, and a third that of a decent place in Greece or Spain. We paid £700 for all four of us (wife, self, twin boys aged 12 months) for a week, including flights and a slightly larger room, because of the need for two cots. But we'd have happily paid a little more for better food. Annoyingly, the "upgrade" to the restaurant upstairs or to the BBQ buffet only led to further disappointment - it was the same monotonous fare, badly presented, and more often than not stone cold.

Vincci own around six hotels in Tunisia and around 30 in Spain, so they should know what they're doing - but another few pounds per pax per week would enable them to serve top quality food instead of this mess. The MedHotels rep agreed that they do have a lot of complaints, so it clearly isn't just us.

So - some tips. If you're disturbed by noise, don't ask for a sea/pool view room. The Europap entertainment (mostly at 120 beats per minute) starts up at any time between 6pm and 10.30pm and continues until at least midnight and is very loud, even if the audience consists of no more than five toddlers and a cuddly granny with poor hearing. Avoid it by getting a room overlooking the road/garden - the side of the hotel away from the bass bins...

The main pool is all the same depth - 1.5m. Anyone shorter than about 5ft 6ins will be out of their depth. (There is a toddler pool next to the main pool, and a slightly-shallower but rather cold indoor pool - it's 1.35m deep.)

Don't bother looking for better food in the hotel. We agree with the fellow survivor who recommends the little caravan a couple of hundred yards along the beach - a family runs it and they actually seem to care about food and customers! Four adults lunched there, with soft drinks, for a tenner.

And finally, if you go, then go with realistic expectations; there are 5 star dives and there are two-star palaces - here is a good example of the former. I have written this review with a heavy heart, because in many ways we had a good holiday, and it was value for money, too - I think it's the sheer frustration of experiencing something that's so nearly great but that lets itself down on something as important (to some people) as food. Our room was fine, if a little shabby, the chambermaids were industrious and thorough, and for the most part the staff were friendly, polite and obliging. Their top brass do them a real disservice...

5 star! You've got to be kidding.

by A TripAdvisor Member

Came back on 28th June from 2 week holiday.
The first thing we noticed on entry to the hotel was a plaque showing the hotel had been opened in 2001. Judging by the state of the carpets in the corridors, they must be the originals. Badly stained and worn. We were in room 4099 and the state of the bathroom left a lot to be desired. Towel rails and holder barely screwed to the wall, a sink that took forever to drain and a grouting repair job around the bath my 4 year old granddaughter could have made a better fist of. The room overlooked a golf course, so we were away from the evening entertainment noise. The evening entertainment while we were there didn't start untill 10 pm every night! What's that about, not much use if you go with young kids. The main problem with noise was the cleaning staff. Beds would start to be dragged about from 6:30 and continue throughout the day due to the big turnover of guests. As all the floors are tiled you can imagine how this echoed throughout the hotel.
Meal times were beyond belief. There were about 6 different hot/cold plates and you had to scout around them all to see what was on offer. Not that you could tell most of the time. If you are prepared to be adventurous with your eating, you may enjoy the experience. The staff could not keep up with resetting the tables, so having found an empty one, you first of all had to chase up one of the staff for cutlery, crockery etc. You could always tell the new arrivals on their first meal. Some of them would come in and sit down at a table and expect to be served. What did they think it was, 5 star! They soon found out. Because the hotel was full, we had 2 times for the evening meal. The most popular being at 8:15 pm. From about 8 pm people would start to congregate outside the restaurant. By 8:15 there were times when there was up to 100 people milling about. When the doors opened it was like the first day of the sales. People just piled in and grabbed at anything. 5 star, I think not.
I would not normally do a rep recommended organised trip as they all tend to be rip offs. So against my better judgement we went on the " not to be missed Tunisia night" Don't do it. You are the first to be picked up and you will spend a total of 4 hours there and back in a coach. We were served the main course of the meal at 10 pm. £25 a head, total rip off. I asked the rep why we weren't told about the traveling time, she said she must of forgot. I wonder why?
Would we go back? I believe the modern phrase is that is a no brainer!!!!

Not a five star at all - Food terrible!

by A TripAdvisor Member

This hotel is not a five star hotel at all!
Air conditioning it was not powerfull to refirgerate my room so it was very hot!
The food was terrible... vegetable not cook enough - meet like chewing gum - onions everywere and food recycled for many many days..
The sea was very nice and the pool too but not enough to recommend this hotel to anybody....
Staff should be more polite and maybe smile sometimes...
Is my first trip with Francorosso and for my experience it will be the last ever!


P.s. I''ve got the chance to kill 4 bugs in my room ;-(...

Forum Posts

Tunisia in December-January

by ayesh_82

Hi...

My husband are planning a 7 day trip to Tunisia. We will b stayin at the Vincci Nour Palace Resort Mahdia. We thought we could have our base in Monastir and do day trips to visit other parts of Tunisia.

Jus wanted to kno a few things.

Any suggestions about interesting places to visit?

We wanted to do a desert safari. Which would b the best place to do a trip like that? And where can we book it?

What kinda weather can we expect?

Actually jus any suggestions that would help our trip! :)

Thanks a lot in advance.

Re: Tunisia in December-January

by adelfmDjerba

Hi

First, welcome.. I hope you will have a nice travel and you will enjoy the contry!

You have a 7 days to visit Tunisia... it's not a lot but I think you can see the most important think

I advice you to do some think like this:
Day 1: Visiting Mahdia
Day 2: Visiting Monastir & Sousse
Day 3: Visiting Tunis & Zagouan
Day 4: Visiting Kairouan & Tozeur, Night in Tozeur
Day 5 Visitng Chebika, Chot el Jerid, Douz (there is the Desert) Night in Douz
Day 6: Matmata, Gabes and come back to Mehdia
Day 7: Mahdia

Djerba is not included but it is really interesting.

What is the thinks that are interesting you?? history? Towns? architecture?? Tell me more about your hobby and I will advice you

a+

Re: Tunisia in December-January

by JLBG

I don't think that doing day trips from Mahdia is the best choice. You will loose an awful lot of time. A round trip such as the one I have done last year would be better (look at my Tunisia page : http://www.virtualtourist.com/m/6ce90/1017/)
However, if you have booked, you have to deal with it.
You might have a one day trip to Kairouan and Sbeitla
Another to Tunis and Carthage
Another to Zaghouan and Thuburbo Majus.
If you want to go to the desert, you need at least 2 days. Head to Gabès (do not waste your time, do not visit, as your time is so limited), Kebili, Douz. Spend the night in Douz from where you will have a little tour in the desert.
May be on your way back you will be able to go to Matmata.
You will not have enough time for Metlaoui, Tamerza and Tozeur. Have a look at my page to see what you are missing!
There is plenty to visit in Tunisia. Do not try to visit everything. You might leave the south for another travel. The south alone deserves a week, what we did.

Re: Re: Tunisia in December-January

by Casandra02

I visited Tunisis in July 04. We stayed at the Renaissance in Carthage - wow - amazing resort. Might I suggest the Colosseum of El Jem, the ancient city of Thysdrus. At the amphitheatre there are some concerts.

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 Vincci Nour Palace

We've found that other people looking for this hotel also know it by these names:

Vincci Hotel Mahdia

Address: Zone Touristique Hiboune BP 79, Mahdia, 5111, Tunisia