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Hotel Class: 
4 Stars - 2 Reviews and 469 Opinions
Avenue du 7 November, Sousse, 4039, Tunisia
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of people enjoy staying here
471 Opinions
Quartzy
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The Riadh Palms was a great experience. Huge pool, amazing staff, nice rooms, entertainment, located ON the beach.
The staff was incredibly friendly, too. We had a problem with our tour company, who had not paid for our room, so we had to leave a credit card as a guarantee, and to compensate us (even though the hotel wasn't responsible in any way), they offered us an all-inclusive stay.
We had the most amazing waiter in the restaurant, who kept filling our glasses with wine behind our back and gave us a big hug the day we left.
I would definitely recommend that hotel.
Listig
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The big hotel on the edge of the most beautiful beaches in Tunisia not far from town centre.
Unique Quality: There are 5000 rooms with condition, TV, radio, mini bar , phone. Hotel has restaurans, bars, snacks , cafes, swimming pools, sauna, fitness, disco and shopping.
Riadh Palms
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The buffets are great! Although you have to keep in mind that it's Tunesian orientated food. So don't expext hamburgers or anything like that! But there's so much that anybody can find something of their taste. The pool is large and well maintained as you can see on th photo. this was the view from our hotel room!
The Riadh Palms Hotel in Sousse. A big hotel, clean rooms, excellent service and delicious and excellent food !
Just returned from an all-inclusive week from Riadh Palms. Opposed to the negative reviews, my experience was very positive (maybe I was lucky or others were unlucky).
HOTEL: indeed not a recent construcion, but still very well looked after. Got a sea-view room, very large with four beds, very clean with a nice bathroom and all equipment in good working order.
FOOD: exceeded expectations. Delicious, various, well-prepared and definitely enough for all guests. Also served in a nice manner.
STAFF: again, excellent. From reception to the cleaning lady, all very polite and helpful. And the animation team as well, they were running games and shows at a very good standard.
Only one negative thing to mention: those very nice swimming pools (indoor and outdoor) could have been heated up a bit more in this period.
As a conclusion, it is fair hotel offering a very good value for the money.
Just got back from the Riadh Palm Hotel and was pleasantly surprised considering the bad reviews that i have read on this site.
The hotel was clean and the staff were all quite helpful.
The food was perfectly o.k, plenty of choice, hot and we had no compalints at all. There is something to suit all tastes, there was even chips one day and roast potatoes another day. Dont forget to go to the restaurant called "Le Baron" which is al a carte and if you are staying one week can have one visit, two weeks two visits. well worth it. The food was delicious. The seafood spaghetie and pepper steak were lovely.
Some things to remember
l. Take a jumper or cardigan because it is chilly now and again
2. Take some imodium with you in case you get an upset tummy, three of us did out of five in our party.
3. Go to a fixed price shop before going to the Medina so you know what to pay. Our friends bought a handbag for 30 dinar and it was priced at 280 dinars in the medina.
4. Take some board games for the hotel, as the entertainment is not brilliant, it starts at 9.30 but the staff found it difficult getting people to want to join in, so it was occasionally cancelled.
5. You cant buy alchohol unless you go to Sousse to a supermarket on independent street, shut on a friday afternoon though. IN the hotel they only serve, Gin, Vodka, Whiskey, Wine or Beer, and a liqueur called Cedratine, like southern comfort.
Thats it, have a good holiday, hope the sun shines for you, we were there week 11 - 18th November and it was cloudy for a few days but sunny the rest, take care you do need suncream even though its cloudy.
Riadh Palms hotel was once a four star hotel - but this was probably about 10-20 years ago. It seems that in that time, nothing has been updated or renewed. The room was small with a dated, jaded bathroom. There was a constant smell of sewerage from the toilet and the communal areas were dingy and depressing. The food was poor and monotonous. An indication of what meat you are eating is given by a photograph of a butchered animal hanging over it. (i.e. a dead pig's head with its tongue lolling out). The staff didn't speak much English and were unhelpful. There was no entertainment. Most of the guests are German or Polish and seem to stay here fro months on end.
Perhaps the only saving grace of the hotel is that the pool and beach both looked lovely. It was a bit too cold to experience them in February but there was an indoor pool - although no proper changing rooms.
I disagree with other people who say that you shouldn't expect much from a four star hotel in Tunisia. I stayed at 2 and 3 star hotels in this country, which far surpassed Riadh palms on all levels.
I would advise everyone to avoid the Riadh Palms in Sousse. The food was poor, the drinks were disgusting, the room was stuck in a 1960s-70s time-warp, there were drills and hammering all day every day and the list goes on. The staff blatantly lied to guests about the noise - "it's only today" everyone was told when they arrived.
I'm trying to think of something nice to say but it's not an easy task. If you're Romanian, Polish or Hungarian, you're in luck! You will find your country's channel on the TV (not if you're British, Belgian or Dutch though).
The guests were mostly German pensioners (didn't bother us) or Spanish teenagers partying, argueing and screaming throughout the night then going to sleep after breakfast.
The 2 computers didn't usually work so forget it if you want to check your emails.
There were no hairdryers except for one at the reception you could borrow if you paid the deposit. In a 4 star hotel you'd expect more, complained a Russian woman (I overheard her telling the reception one day).
My moans could go on for ever but I think you get the point. Avoid this hotel like the plague.
we arrived at the riadh palms hotel and greeted with a fruit cocktail and news that our room was not ready after a swift drink and a 50 pound bung to the reception our upgraded room was ready. the room was very clean and big with exellent views of the beach. pool and beach great make sure you tip the pool man to reserve a sun bed for your stay if not be prepared to be up very early armed with your towels. meal times were a nightmare after reserving a table which you are told to do by the head waiter you still have to look for an enpty table as other families have been reserved the same table as you, there is a shortage of plates, cups, knives, forks, spoons and glasses and when you do manage to get a glass there are big chunks missing so watch your lip. Breakfast time only to jugs of milk for both resturants which ran out early on and wait for a refill. the food was very poor after myself and family were suffering from bad stomachs and endless sprints to the toliet we were forced to eat outside the hotel there were not many brits staying at the hotel but the few we met had all been ill after discussing the problems and remedies there were plenty of tablets to take but "tiorfan" was a clear winner which can be obtained from the local chemist 5 minutes walk from hotel. the soft drinks machine was unbeliveable the drinks came out as a foam and a dribble after a week of this i wanted to throw it in the jellyfish infested sea. the lifts were also a problem as waiting for them seemed to take ages and when you managed to get one it would fill up to over capacity. there was no icecreams for children no football pitch and no tennis court which was stated in the brochure. we have been to tunisia before and stayed in 4 and 5 star hotels but this never a 4 star more like 2 to 3. i would return to tunisia but never this hotel it proved to be a difficult holiday
the johnson family, west bromwich
We arrived from England on a daytime flight no problems to be faced by a nice looking Hotel not too bad we think, we had read previous reviews and found to be very mixed, there are 2 hotels named the Riadh Palms Hotel side by side the first older one is now closed and it looks as if it houses staff very run down and virtually derelict the main hotel looks very nice but is several years old and is ready for a bit of a face lift some staff are OK the others speak very little English and is primarily German, Dutch and French so don,t expect much help the rooms are clean and reasonable well looked after, 9 floors serviced by 2 lifts no problem the dining room and organisation is a complete fiasco you are allocated a table which you very rarely sit at because someone else is sat at it no good complaining because there is plenty of other seats and just sit somewhere else we got told unless you are German then you may get moved and unless you like braising steak every single meal I mean every single meal including the Gala New Years party this may not be the place for you, there is the occasional chicken dish and once we got lamb in 2 weeks but plenty of cold veg.
Although we were on an All inclusive basis very often there was no Vodka and certain drinks unavailable this is due mainly to one of the men in charge of the bar selling bottles of spirits to the guests we actually witnessed him taking 20 Dinar for 2 bottles of Vodka from a German youth, this may be the reason why it is not always available!.
One little tip if you do decide to book this hotel you will not get any sunshine in your room if you book the sea view primarily if you can get a side view you will get sunshine from 10am until sunset, you may also get single women who sleep all day and spend all night in and out of there rooms bringing men back which we encountered toward the end of our holiday.
Remember to take your own towel as towels cannot be taken out of the room, No hairdryer is supplied and the remote control for the TV you have to leave a deposit behing reception.
I can imagine if the season get very busy you may be rubbing shoulders with a German in the pool as it is very small and very restricted the indoor pool is available if you like swimming in a quarter size pool.
Be aware they are starting to build a large hotel directly next door to this hotel which may result in building noise throughout your stay.
Good luck and have a nice holiday please email if you require more information or photos.
Riadh Palms Hotel
riadh palms sousse tunisia pool
Hi friends! We are planning to end this year and start the next in Sousse:):) we never been there before ,though we know sousse is very much touristic and high standard hotels. We have to choose between Riadh Palms hotel and Royal Salem both 4star hotels Can anyone recommend either one or the other, your comment could determine our stay in Sousse.Thanks from the MALTESE ISLANDS.
Hi Thanks so much for your reply. May I ask you some questions please? I think I can have a better information from a citizen than any other who is just a tourist. Which places you recommend from Sousse apart from Taroundant (which is already considered) that worths a visit? I wish to go Sidi Bou Said, how far is it from Sousse, as we have to consider that we should return back to the same hotel every day of our holiday? And Hammamet, Tunis?Is it a good idea to travel wih a taxi or a train to these places? Thanks in advance for your help as I am sure you are going to help. BYE from MALTA
Hello !
I ´m sure it is quite late my answer for you , but anyway may be it will help other traveller ...
about Sidi Bou Said , it is in Tunis capital , and Tunis is far then Sousse exactly 149 KM .
there is Train between them, and áll other kind of transport !
notice : I really liked Malta and Maltese people from my last trip to Malta, you have a small island but great with people !
There are 5000 rooms with condition, TV, radio, mini bar , phone. Hotel has restaurans, bars, snacks , cafes, swimming pools, sauna, fitness, disco and shopping.
19 members live in Sousse
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Address: Avenue du 7 November, Sousse, 4039, Tunisia
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