Almost all the staff here are Filipinos so I assure that service here is GREAT! There is free wifi, free breakfast and the standard room is huge (at least for me)
Trader's Inn is near a shopping area with ATM, food stalls, etc. If you plan to go around Brunei, there is a bus stop near the area.
The hotel is situated about 10 minutes from the airport and another 10 minutes from town center. It styles itself as a 5 Star Hotel but is not rated by the Forbes authority as such (I'm not certain if it's even rated by them). Never the less, they try their best with the nice touches and crispy uniforms. Being in the high end hotel industry I'm almost never impressed by a brand that doesn't focus on customer service. This one's no different but then again I'm used to a more Western sense of service culture. The staff was certainly not rude but appeared uninterested for the most part. Still, they'll gladly help you with whatever they can (and they did what I asked!). The decor was not my cup of tea and it seemed someone bought a lot of expensive stuff and decided to place it randomly around the foyer's. The issue was... too much empty space with small sections containing a lot of decoration. It felt like socialist realism :-x. Again... that's my Four Seasons sensibility playing in here... Who am I kidding, hotel's are always a tough topic for me and it's hard to please me :).
The room was very large and so was the bathroom. There was a large desk that stretched across the length of the room. The hotel was really built for business persons with all the usual connections and even had American outlets built in! Did not need to use my foreign adapters at the desk. One draw back is they did not have wireless Internet but provided Ethernet cables. I was told it was a frequent question they received but did not go wireless just yet. I did like the bathroom a lot and was the most luxurious part of the room. The view was not impressive but eh... I wasn't there to stair out my window. You're curious? What was outside my window? A lot of parking spaces and strip malls.
The lobby area is at the end of a shopping mall which is attached to the hotel. Just a warning, you're not allowed to use camera's in the mall, there are signs posted and security watches. All though not too well because i camera'd around a lot in there. There was a large sign advertising HAPPY HOUR! I was thinking "finally!" only to read in small print (tea and family, no alcohol). I knew it was an Islamic state but didn't think it was dry. Anyway, there were many local shops and Western style clothing stores on 3 floors complete with a large food court. Dining is not Brunei's strong point and I have a feeling many locals cook and eat at home in the evening.
The hotel has taxi's staged all day and all drivers speak English well.
The Radisson Hotel Brunei Darussalam is conveniently located in the city center and a short walk to the waterfront and other sites. The service here is very friendly ,the rooms are large with a comfortable bed. The only drawback is a musty odour,even though it was very clean.I suspect its caused by the high humidity.
Stayed in Swiss hotel apartments for a month. Its comfortable and the staff are friendly here. The Italian restaurant is run well and has good food. We had a downpour of rain and I had to change rooms because of water flooding my room but the staff were great with that. Dont expect 5 star luxury because thats not here. When eating at the restaurant, just ask the server if the dish on the menu is available, why? Twice I ordered something from the menu only to find out its not available. The rooms have free internet which is a bonus. Otherwise not to bad a stay here---Ive been in worse. Cheers
The staff are great and the food is good as well
The hotel itself is magnificent, with all the facilities you can imagine. You have to travel to some of them via a golf cart due to the distance involved. There is so much in the hotel, if you're not careful you'll never get into the city!
The service staff are a bit undermanned and seem stressed and some lack polish.
For instance, I sat at an incomplete table (lacking silverware) for over 10 minutes. Perhaps I'm being too picky, but for the price of the rooms, I expect quite high service.
That being said, many of the staff were exceptional and quite pro-active.
Incredible beach views and the executive suite was outstanding!
Room was a bit smelly. No elevators. American breakfast free. No points of interest nearby the hotel. No taxis. Buses very few. very expensive city
Architecture is great!
The Brunei resthouse is centrally located. There is a bus station nearby. Beside that there is market nearby and Night market. For those who want to stay here, you need to email them firstname.lastname@example.org or by contact their phone number.
1.They provide a tour.
I would stay here again without thinking about it. I loved this hotel. I found it by mistake and was a bit worried as there was some work going on but it was an ideal place to stay for a short time (3 nights)
The rooms were lovely, staff very friendly and offered assistance all of the time. There is no pool or games room - it really is more of a business hotel.
It was a short walk through the water village to the city centre and I would do this several times a day.
There are plenty of shops and cafes/restaurants nearby. The LeGallery restaurant was also very good and I had several meals there.
Friendly staff. Cose to shopping and restaurants and water village
The Empire Hotel and Country Club is Brunei's 6-star hotel. Located on the seafront at Jerudong, the resort offers condominium-style accomodation as well as private villas, most of which have a seaview. There are 9 swimming pools. The rooms are furnished with Italian furniture and the interior of the hotel is built using Italian marble.
The Empire Hotel epitomises a grand luxury hotel overlooking the South China Sea. I stayed at the Seaview annex which had a commanding view of the South China Sea. The bathroom looks out to the sea. In the lobby lounge, there is a 9-foot Fazioli concert grand piano and another Fazioli 7-foot grand piano in the cafe.
OK, if you want luxury you need to go to the Empire, the massive complex, really luxurious, but you will need a car to move around and get in to town.
The Sheraton is less glitzy but in the capital and within easy walking distance. We stayed in the Sheraton, but hired a car to get to the Empire.. it was cheap and easy as there in an Avis in the hotel.
There are good restaurants in the Sheraton
I stayed at the Sheraton Utama Hotel from 29 - 31 August 2008 when I was in Brunei to attend a conference. It is not the usual Sheraton Hotel that you will find in North America as it is really very small with only 6 floors. The rooms are average sized and more of a superior tourist-class rather than deluxe class. There is a coffe house, the Tasek Brasserie where you have your breakfast - a selection of international and Bruneian cuisine.
Overall, the hotel is a superior tourist class hotel rather than a deluxe hotel. The staff are attentive and friendly. The food at the Tasek Brasserie is quite ordinary though and the pool is small.
The hotel is located in the heart of Bandar and just opposite the Royal Regalia Museum and a 15 minute walk to Yayasan Complex.
I had a lovely time staying at this place. I was pleased when i found out it only costs around £12 per person. Not only it's located at the heart of the city, the place is simply superb!!! The Mosque, shopping centres etc are all within walking distance. Big massive clean room with air-conditioning, staff very friendly. I will certainly recommend this place to everyone.
Staff very friendly, location is superb!!! and is not pricey at all!!!!
The grandeur of a hotel with the biggest and grandest lobby I’ve ever seen. It’s the residence of most visiting diplomats and head of states. Everything that you will ever possibly need slapped into one vast place – golf course, cinema, white-sandy lagoon pools, bowling alley, restaurants, sports clubs, water sports and the beach on the side. The best hotel in the country. Simply gorgeous!
The atrium just near the reception is marvelous, must be about 50 meters in height and gold platings everywhere.
The standard room which is the only one we could afford is big enough for even four people, nice beds with only the best stuff – fluffy goose downs white pillows and duvet, marble bathroom and toilet with luxurious toiletries, wooden furnishing, big enough for as a small bedroom,
Silverwares and utensils, coffee/tea-making facilities. All rooms have a big balcony. The lagoon pools are just amazing – white sands, gardens, plants & flowers surrounds the water, banana trees, jacuzzi pools, waterfalls, pools for kids and adults.
Simply luxury! Indulgence.
You haven't had the Brunei Experience unless you spent at least a night at the Empire Hotel & Country Club.
Be careful though that they won’t make an honest mistake of charging your card twice (as a guarantee upon check-in and the actual payment on check-out), happens to me years back, but I was able to recover it though - with an apology.
I was given a large room with a large bathroom with free internet access (get the password from the hotel reception desk). There was no bathtub but the hot shower worked just fine. The windows from the bathroom can give you a peek a boo feel-as it looks out to the street.
The bedroom was so large that it came with a proper siting room with large screen tv (tv's are found everywhere in Brunei, including in restaurants-I guess it saves you having to make idle conversation with your work buddies whom you'll see day and night while you are out on projects! (LOL), sofa set, a mini kitchen with microwave oven, sinks and round dining table with 4-5 dining chairs. I guess it is set up like this to cater for long-stay guests or to accommodate a small family on vacation. :)
The hotel has a very small lobby is also where the Sports Cafe is located. The Sports Cafe is the main restaurant/breakfast area for the hotel. I'm told this hotel is one of the newest in Kuala Belait town.
The hotel entrance is from the back of the building-which is sort of strange. The front has some sort of bank or finance company.
Downside: The lobby floor was tiled with large slabs of marble which were way too slippery. The management ought to take greater care to ensure that the floor is dry after it has been mopped.
View of the river & is right on KB town.
Breakfast set was only B$8. (I had orange juice, coffee, fried or boiled eggs, bread)
There is a good Thai restaurant within walking distance from the hotel. The restaurant is called Bucaneer and is located on Jalan McKerron, next to a hotel (across the road from the wet market).
Update: The nearest beach (not the best beach I've ever been to, but certainly it was restful to be at a beach) is around a 10 minute s-l-o-w stroll away-just walk along Jalan McKerron till you get to the main road and cross the main road. There is a open field which doubles up as a car park. The beach is just there.
Something strange but true:
The staff and management here try very, very hard to please a guest. They have little personal touches which are nice, but somewhat strange. For example, the bed-the length of the bed is around 5 1/2 feet only, but the width is that of a queen size bed. I'm not that tall, but I could feel my toes right at the end of the bed. If you're taller than 5 1/2 feet, you'll probably have to sleep diagonally! LOL
The other thing is the shampoos and toiletries. When I checked in, the reception staff said politely that they had a gift for me from the hotel. He then handed me a set of travel size toiletries-shampoo, body lotion and bath gel! That had me wondering - hmmm, I'm paying for the room - doesn't the toiletries come with the room?
We stayed for 3 nights in the Sheraton hotel. We didn't book anything and just went there with our backpacks. It is the best, cleanest and most luxuous place to stay in the capital and probably the only big name hotel in town. We managed to negotiate a quite good deal, as the place is basically empty. Nice rooms, etc, etc. Like you can expect from a Sheraton hotel. They organize theme evenings with regards to food, but it is sad to see that they prepare everything and only 1 or 2 guests show up. It is situated in walking distance from all the sights.
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