stayed there for a couple of days. staff at the counter speak english. i got there through their main office in maesai. they will arrange for transportation from Maesai to Tachileik. they will even arrange for ur air tickets from changrai airport. passport will be handed over to the border guards which the resort will arrange for the collection. on the day u leave, u can collect ur air tickets, passport from the front counter. they will provide transport all the way from their doorstep to changrai airport. hussle free.
there's a casino, duty free shop and rooms with a view of the sai river. u can see thailand from ur room. Food is free too, in their cafe.
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