Pavilion Hotel

227, Street 19, Phnom Penh, Cambodia

3 Reviews

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Otel.com

94%

Satisfaction Excellent
Excellent
66%
768
Very Good
25%
297
Average
4%
57
Poor
2%
29
Terrible
1%
13

N/A

Value Score No Data

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Good For Solo
  • Families92
  • Couples91
  • Solo93
  • Business89
  • Ver-boi's Profile Photo

    A hidden Gem in Phnom Penh

    by

    Arrived at the hotel in the late morning via taxi from Phnom Penh International Airport at USD$9 (one way). While paying for the taxi fare, the staffs were already unloading my luggage from the rear. I was served with a welcome drink straight away. Check in was prompt and without hassle. As i was still early, the hotel allowed me to deposit my luggage at the reception while i explore around the vicinity.Hotel is within a stone-throw from the Royal Palace and there are plenty of choices for food... all within walking distance. It is a small hotel (20 odd rooms) and you will definitely feel very much at home. I chose a room with a private pool which was USD$100 per night, and trust me... no regrets... for the weather was hot and the last thing you need is an immediate dive into the water upon to your room, all in your personal privacy. The room is spacious and yes, there is a desktop computer available. Wifi connection speed is great with your electronic mobile devices. The room comes with a fridge, which is great to store your chilled drinks as well as a safe to keep your belongings. The rooms are made up every single day which is a plus point. For the breakfast, there's a menu for you to chose from. Choose the fried rice and you're never to regret that. Love the bread and the local jam spreads. It's great to have your breakfast by the side of the swimming pool with the morning birds chirping away. At the hotel exit, a price lists of the transport costs to various destination is available and you know that you will not be over-charged with that little piece of information as a guide. Upon exiting the hotel, tuk-tuk transports are always available and most of the drivers does understand basic english. Do get a copy of the name card (Hotel address) which might come in handy should you encounter barriers in language communication when you are on your return trip from somewhere else. By the way, the charges starts from USD$3/- to destination like Phnom Penh night market, Tuol Sleng Genocide museum, Russian Market e.t.c.
    Checking out was fast and the trip to the airport via taxi was USD$12.
    Book the room with the private pool. I will strongly recommend this hotel to couples. And yes, they do have a child-policy. (No Children)

    Unique Quality: Great private pool, prompt service, great location.

  • sweetie_inc's Profile Photo

    Gorgeous Cosy Stay!

    by

    It is in a great location near the Royal Palace.

    Loved the colonial building and private pools and the garden is truly an oasis in the middle of this busy city.

    Great breakfast, comfortable beds, clean bathrooms, friendly staffs.

    Some people don't like the breakfast that comes with the room, but I loved the fresh bread, coffee, eggs and fresh fruit.

    Unique Quality: The four poster bed with mosquito nets was gorgeous....

    Little garden around the pool with daybeds to lounge in....

  • Most charming hotel in Phnom Penh

    by

    Stayed 4 nights in one of the rooms which have their own private pool. What an increadible treat after a day in crowdy Phnom Penh! The only drawback was that the restaurant was a little too casual for such a setting. There is room for improvement...

    Unique Quality: We loved the private pools, the colonial building and the fact that it is located so close to the Royal Palace. The garden is truly an oasis in the middle of this busy city.

    Directions: right behind the Botum Pagoda, near the Royal Palace

More about Pavilion Hotel

Some room for improvement

by TripAdvisor Member nickw1

We stayed at the Pavilion for 3 nights this month, and while it was comfortable and clean, we felt that the #1 rating on Trip Advisor for the city of Phnom Penh might raise expectations higher than should be expected.

Agree with previous comments from other reviewers that it's quiet, secure etc., but some basics like reliable hot (or even warm) water weren't met.

On arrival we were given a key and shown to our room, but weren't provided with any information from there. The hotel room was without a phone, hotel information guide, a fridge or any consumables other than a bar of soap.

The free internet provided is a great extra, but as mentioned it is painfully slow, which can be frustrating. We are aware however that this may be a citywide problem.

Breakfasts are basic but nice.

If you intend to pay by credit card, please note that the terminals have a habit of going offline. We ended out needing to go into town to withdraw cash to pay for the room.

Overall, we would still recommend the hotel, but ultimately felt that the lack of a few basic facilities was surprising for such a highly regarded establishment.

An oasis

by TripAdvisor Member PercyP_g

I stayed two nights at the Pavilion and was not disappointed. It is in a great location. My room was lovely, beautifully furnished with a mix of modern and traditional style furniture. The pool is a godsend at midday in June when only "mad dogs and English men" venture out and the setting is every bit as gorgeous as the photos suggest. The free Internet is a definite plus (and I didn't find it to be particularly slow). I would really like to have had a plate of fresh fruit for breakfast in place of the second croissant (as I did at other Cambodian hotels), given that fruit is cheap and plentiful. My one reservation about my stay would be the lack of welcome. Often during the day there was no one on duty at all at the front desk (though there always seemed to be somebody stationed outside the front gate--so guests don't need to worry about people wandering in off the street) and the atmosphere was very impersonal--odd for such a small establishment.

Beautiful and quiet...well worth it!

by TripAdvisor Member lkw77

I stayed in the Pavilion for two nights, in two different rooms. The rooms are lovely, and the pool area with surrounding sitting area is absolutely gorgeous. The staff were very helpful and booked us a car to the airport. There is also free internet, and it is within close walking distance to the Royal Palace. The breakfast, however, only consists of two croissants and coffee, fyi. But for the price and the location away from the noisy riverfront, it is well worth it.

Gorgeous Hotel

by TripAdvisor Member JacquieP

We stayed for 2 nights in June at this absolutely beautiful Hotel.The lush private gardens,swimming pool and delightful rooms were a welcome retreat after spending a very emotional day at the Killing fields and Tuol Sleng genocide museum.
The staff were attentive and friendly ,the poolside breakfast was yummy and free computer a real bonus.
We would recommend the services of John a tuktuk driver who hangs out under the trees opposite the hotel gates.
The only let down was the rather surly french managers who struggled to raise a smile.
We spoke with other travellers along our journey and the same comment was made by others who had stayed at this hotel too. We would like to add that we applaud their sex tourist free policy!!!

Beware NGO's

by TripAdvisor Member ValerieSydney

We stayed at The Pavilion for three nights at the beginning of June 2007. Overall, it is the perfect spot - the building has so much character, and the garden and pool are beautiful and relaxing and it is in a good location. All the local staff were friendly, helpful and welcoming.

However, on the afternoon of our first day, after a fairly emotionally draining trip to the Killing Fields and S21, we returned to the Hotel planning to lounge and relax by the pool. However, from mid-afternoon (to I don't know what time as we fled), the bar and pool were overtaken by a mass of what seemed to be NGO's resident in Cambodia. I understand that they likely spent vast sums of money in the bar, but they really did become quite painful and that previous wonderful ambience disappeared quickly, and it became like a cross between Club Med and Butlins. Perhaps the new building next door could host the bar for non-residents of the hotel to overcome this, but otherwise the place is highly recommended.

Very nice boutique hotel..

by TripAdvisor Member EdTheEd

We stayed at the Pavillion Hotel in June 07. It is a great place to relax from the hectic city - nice staff, excellent food, and very comfortable sala-style lounges next to the pool. We loved it and it is great value, too!

Very charming boutique hotel

by TripAdvisor Member Wombatkev

What a lovely hotel! We have just returned from a wonderful 3 night stay . The hotel has a nice ambience with old world colonial charm. All the rooms are different (it's well worth paying $5 more for a superior room upstairs), with four-poster beds & mosquito netting. The rooms have safe deposit boxes but no phones.

Bathrooms are modern, and we had no problems with the hot water, as noted by some earlier posts. The bathrooms come with only 2 bars of soap. Some additional toiletries (shampoo, shower cap) would be nice, though not really expected at this price. The continental breakfast is simple and adequate, although some additional choice apart from croissants would be nice.

The hotel manager, a very pleasant lady by the name of Nassiba, is friendly and helpful. She showed us the new wing under construction next door and we'll try to book one of the 4 rooms with swimming pools on our next trip!

Just a short stroll down the same street is a place called "Open Wine" where there's a nice grill restaurant and Fanny's Ice Cream from Vietnam, which is incredibly yummy.

Phnom Penh doesn't offer much in terms of sightseeing compared with other Asian capitals, but the shopping and food is incredibly cheap, and people are very hospitable. Worth noting are some of the many Chinese seafood restaurants on Monivong Blvd, which are very reasonably priced and cater more for local businessmen rather than tourists.

We will definitely return!

Peaceful retreat

by TripAdvisor Member CheshireCat81

This hotel is a real gem.
Tucked away behind the Royal Palace in central Phnom Penh, this is a peaceful retreat from the city in a newly renovated colonial style building.
The garden is well maintained with sun loungers dotted about amongst the foliage. The mosquitoes also love the foliage, and make their presence felt as soon as the sun goes down - insect repellant required!
There is a delightful swimming pool to cool off in after a day of sightseeing, or shopping.
The staff are friendly, and helpful.
Bedrooms are spotless, and comfortable.
The owner was in the process of re-building the house next door to accomodate a further 10 rooms.
There is a small resturant by the pool serving a reasonable selection of good food.

Comments

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 Pavilion Hotel

We've found that other people looking for this hotel also know it by these names:

Pavilion Phnom Penh
The Pavilion Hotel Phnom Penh

Address: 227, Street 19, Phnom Penh, Cambodia