| Hotel Rating: |   | | Satisfaction: |   | | Reviews: 8 | Photos: 4 | | 3-18 Chong Wen Men Wai Street , Chongwen District |
 | Beijing Courtyard By Marriott Beijing Reviews | 1 - 8 of 8 |  |
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 | Courtyard By Marriott Beijing: hotel with great service
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We have stayed here for both our trips. At the time we were getting an Air Canada Employee discount. Rooms were clean, nice, your typical hotel room. Included was one buffet breakfast, fairly good, lots of selection, omlette, dim sum, fruit, cereal.....
The best part of out stay there was the service!
On our first trip we were there over my B/F's birthday. When we checked we gave the desk our passport...well they noticed that it was his birthday, and on his bday when we returned to the room after a day of shopping there was a cake with "Mr. Sutherland Happy BIrthday" written on it!!!
We met some people while out and about and went to their room for a drink before dinner. That was when we realized not all the rooms were as nice as ours...we had also been upgraded to the corner room, with a couch, maybe a Jr Suite? That treatment cememnted where we will be staying on all our visits.
the New World Courtyard Bejing
A Marriott Hotel. Theme: HotelPrice: US$40-80 » Currency ConverterComparison: about averagePhone: (8610)6708 1188Directions: Chongwen District
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| Courtyard By Marriott Beijing: Thanks but no thanks
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I stayed on business on the Executive Floor. By western standards it was old and dilapidated. It was on the cusp of dirty but just liveable. I bathed in a detol bath if that is an indication and I have never done that before, mainly due to the do not drink the water notice in the bathroom. Executive Club level was ok, nibbles, beer and wine a plenty, breakfast was so, so. They could not speak English. Front desk was very helpful, friendly and courteous where the English was better.
There are large floor to ceiling columns in the foyer, I mean BIG round columns making clear visibility for the front desk to all parts of the big foyer very difficult. It made certain people hanging around in the foyer, well hard to see. These people would ask if you required certain services. People your wife may not approve of should they end up alone in your room. As I said, there are Big columns in the foyer making visibility difficult and so I do not criticise the management for the people being there. I would give them the benifit of the doubt. I would score the hotel 6/10.
Great location, right on a subway, big shopping center and a modern English speaking doctors surgery in same building. I got sick and needed their help, 10/10. If you are disabled, don't try the subway, you just won't get to a train with mostly steps/few escolators.
Get all your destinations written in Chinese, expect a blank look when you say Tianimen Square, taxi drivers like most Chinese don't speak English.
Don't rely on your Visa or Mastercard. I had a BP/Citibank Mastercard which was refused in big department stores which took Mastercard. Think of it this way, if you owned a shop and someone walked in with a Mastercard with only Chinese writing on it, would you take it? Cash, cash cash, but even then, get it on;y where you can trust.
I had an argument with my taxi driver at the airport when I was leaving because he swore I was giving him counterfit money. It took three other taxi drivers to convince him, it was genuine.
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| Courtyard By Marriott Beijing: Good Hotel for the Price
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We stayed at the Courtyard By Marriott in Down Town Beijing. It was a very good price at the time for the stay.
Near:
It's part of the New World Center, about 10 minutes away from Pearl Market, Tian An Men Square, the Forbidden City and other imperial sites. It's got great shopping in the New World center, with brands names and non-brand names.
It's really close to the subway station which made it really easy to get to places- and all the signs are in english!
Food:
They have a really great restaurant in the Hotel (but it's only open till 10pm). The room service was fantastic and came in really handy when my husband got food poisoning. It's reasonably priced, but don't tip, since there is a 18% charge on whatever you order.
There is also a Sushi restaurant literally around the corner, as well as a KFC and McDonald's close by. But I don't recommend them at all. They also have a market down stairs.
The rooms:
We stayed in the Executive room and it was not impressive. It was on the 7th floor and though the space was good, it was not very 'clean' looking. The carpet made our socks dirty! And even though we ordered a non-smoking room, we got a smoking room, which made the first couple of days horrible! But we upgraded to the 'owners' room which was okay. The water wasn't consistently hot even in the most expensive room. They are doing an upgrade now, and hopefully it's better.
Included:
Breakfast buffet- the eggs are runny even if you want scramble. The breads were good, fruits were fresh.
High Speed internet was supposed to be included, but we had to pay an additional $10 CAD a day.
Getting around:
The hotel waved down taxi's for us and gave us cards of the hot spots written in chinese and english (which every hotel does).
Subway station is very close by.
I would probably stay there again on another trip because its' a convenient location and has great service.
I wouldn't recommend this hotel if you're on a honeymoon, or a romantic getaway or if you have family.
Nothing outstanding actually. Just a good location.
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| Courtyard By Marriott Beijing: Sexual Assault at Beijing Courtyard Spa
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 by CanadianTraveler42
Without dealing with details, I was sexually assaulted by my masseuse. Since no one at this property spoke English, and I was terrified to deal with Chinese authorities, I tried to launch a complaint on line. For two days I heard nothing, and finally got Marriott operations today.
They will not refer me to higher than phone answering employees. No one has asked me how I feel, was I harmed, nothing. They are insisting I go to the Beijing police, but am now in Korea, and frankly, I am more interested in making sure this never happens again than dealing with charges that may or may not be criminal --
Long and short of it all, I am in a mess, I am a mess, and cannot believe that this is the treatment a serious complaint gets.
DO NOT go to this hotel. Be cautious of using any Marriott Spa personal massages. They claim no liability for their actions and their employees. Theme: HotelComparison: about average
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