Heilongjiang Kunlun Hotel

8 Tielu Street, Nangang District, Harbin, Heilongjiang, 150006, China
#11 of 116 hotels in Harbin
Bad (2.0 out of 5.0) 1 review
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Useless Staff

Bad (2.0 of 5.0 stars)
by written on August 28, 2006

The rooms and premises were plain 2-star and the en-suite bathrooms were fine, but the service was horrible. There was no English spoken whatsoever, but this was not the problem, and to be expected because, after all, we were in China. But the staff's stupidity was not language related. For example at the restaurant, if you hold up an empty water glass to the waiter an point at it, he should be able to figure out that you want water. No. I didn't know what to do with the laundry, so I took it down to the front counter in the hotel's own laundry bag, with Chinese writing on it. I tried to leave it with them, but it was like they had never seen such a thing in their entire lives. We should have stayed in the Holiday Inn, closer to the centre of town.

Directions: Right across the street from the train station, but about a 15 minute walk from the central sights of Harbin.

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Amenities at Heilongjiang Kunlun Hotel

  • Restaurant
  • Suites
  • Continental Breakfast
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Free High Speed Internet

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