Heilongjiang Kunlun Hotel

8 Tielu Street, Nangang District, Harbin, Heilongjiang, 150006, China

1 Review

Heilongjiang Kunlun Hotel
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30%

Satisfaction Terrible
Excellent
0%
0
Very Good
0%
0
Average
30%
4
Poor
38%
5
Terrible
30%
4

N/A

Value Score No Data

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Good For Solo
  • Families10
  • Couples0
  • Solo100
  • Business28
  • SurfaceTravel's Profile Photo

    Useless Staff

    by

    The rooms and premises were plain 2-star and the en-suite bathrooms were fine, but the service was horrible. There was no English spoken whatsoever, but this was not the problem, and to be expected because, after all, we were in China. But the staff's stupidity was not language related. For example at the restaurant, if you hold up an empty water glass to the waiter an point at it, he should be able to figure out that you want water. No. I didn't know what to do with the laundry, so I took it down to the front counter in the hotel's own laundry bag, with Chinese writing on it. I tried to leave it with them, but it was like they had never seen such a thing in their entire lives. We should have stayed in the Holiday Inn, closer to the centre of town.

    Directions: Right across the street from the train station, but about a 15 minute walk from the central sights of Harbin.

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