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Hotel Class: 
5 Stars - 1 Review and 6 Opinions
5 Youth Rd, Hankou District, Wuhan, Hubei, 430030, China
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CaptainConfucius
- Reviews: 1
Deceptive Business Practices
The hotel seemed fine at first, but...
After staying there a few days, we decided that we did not want the breakfast any more because it was a bit pricey. So we went down and told and told the woman at the front desk ("Christina Wang") that we were not going to take the breakfast any more and we wanted the room only (i.e. not room+breakfast which is more expensive). She said okay, then added that if we wanted any more breakfasts, then we would need to tell her 24 hours in advance. We said no more. But to no avail. When we checked out, we found out that they continued to charge us for the breakfasts. So we asked about it, and then Christina said that we were supposed to tell her each day that we did not want the breakfast for the next day. Not only was she lieing, but her lie is inconsistent because if that were the case, then at least we shouldnt have been charged for the first day that we told her we didnt want any more. Christina was unwavering in her argument. When a friend of mine came to ask her about it who is a native Chinese speaker, Christina called the hotel guard on my friend. I will never stay at a Ramada again.
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Our Members Say
The hotel seemed fine at first, but...
After staying there a few days, we decided that we did not want the breakfast any more because it was a bit pricey. So we went down and told and told the woman at the front desk ("Christina Wang") that we were not going to take the breakfast any more and we wanted the room only (i.e. not room+breakfast which is more expensive). She said okay, then added that if we wanted any more breakfasts, then we would need to tell her 24 hours in advance. We said no more. But to no avail. When we checked out, we found out that they continued to charge us for the breakfasts. So we asked about it, and then Christina said that we were supposed to tell her each day that we did not want the breakfast for the next day. Not only was she lieing, but her lie is inconsistent because if that were the case, then at least we shouldnt have been charged for the first day that we told her we didnt want any more. Christina was unwavering in her argument. When a friend of mine came to ask her about it who is a native Chinese speaker, Christina called the hotel guard on my friend. I will never stay at a Ramada again.
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Q: should I take the fastest train from Wuhan to Beijing or fly? "fly maybe too expensive? we have 3 pple ty and train how long will it take? do u have china's web site, chinese language is ok..."
A: "We have no idea of what you would consider "too expensive". The train journey time will vary from 8.5 to 18 hours, depending on which train you take. It might be..."
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Ramada Tian Lu Plaza Hotel
We've found that other people looking for this hotel also know it by these names:
- Ramada Wuhan
- Wuhan Ramada
Address: 5 Youth Rd, Hankou District, Wuhan, Hubei, 430030, China