Hotel Class: 
4.5 Stars - 4 Reviews and 559 Opinions
259 Xinshi Road, Canglang District, Suzhou, Jiangsu, 215007, China
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563 Opinions
iclee
User Rating
The hotel looked like a Chinese castle in a busy street. Street noise however was very minimal due to the massive structure. Hotel entrance and lobby was a bit small for my taste but the string duo playing serenaded me as I walked inside. You'll feel transported to ancient China as you walk along the corridors leading to your room. There's a labyrinth of passages interconnected by bridges that lead to function rooms and the wonderful garden. They did not scrimp on the koi ponds and gardens surrounding the hotel property. After all Suzhou (or as my limo driver called it "Sutow") is known for the expansive gardens around the city. I am picky about bathrooms and found theirs much to my liking. My room overlooked the pagoda type reception area and the outside (there's an indoor pool too) pool. Food spread was the usual expected from such hotel. I liked the Alaskan crab legs however the pastry selection is not superb.
Unique Quality: Serene garden. If you're not the spa type and wish to while away your time in their gardens. Despite the busy street life as you step outside, Sheraton Suzhou remained calm and restoring.
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touraco
User Rating
The hotel is great, services are good and the room is clean and spacious. Highly recommended to all visitors.
Hotel looks like a mini-forbidden city with exquisite designs and very oriental decor.
Unique Quality: The buffet breakfast is fantastic. Good variety of western and eastern cuisine. Loved the dumpling soup. Fruits vary according to season as well.
Pool is surrounded by beautiful landscaped rocks.
Nice and cosy lounge area for a cup of coffee or wine.
snuggie
User Rating
The Sheraton Suzhou Hotel is situated in the city center of Suzhou and the hotel's chinese architecture,canals and beautifully landscaped gardens gave vistors a calming atompshere.
Sheraton Suzhou Hotel & Towers
mke1963
User Rating
Helpfulness
This is simply one of the best hotels in China. Period. And, yes I have stayed at Grand Hyatts, St Regis, Ritz, etc. While the rooms are on the small size for a 5-star international hotel, this can be easily forgotten as you laze in an ambience that is elegant and classy because it is so understated and subtle. You will find little of the brash, gaudy gold and marble opulence so manifest in the Chinese hotel trade. This is a place that is not just a hotel but a microcosm of southern Chinese classical gardens and Jiangsu architecture.
The hotel is a wonderful example of what can be created when attention to detail and cultural heritage is blended with 21st Century commercial ambitions.
The main attraction is the water garden outside the main building, yet this is the least ‘authentic’ of the warren of small courtyard gardens designed into every nook and cranny.
This is a hotel where you feel that going out sightseeing somehow misses the point, as the atmosphere and gardens inside the hotel are so stunning. I could live in this place.
It is exceptionally rare for me to describe any hotel as a great experience but the Sheraton Suzhou comes into that category.
It is not cheap, but it is superb.
Unique Quality: I have reviewed the gardens at the hotel separately as these are worth visiting in their own right.
The hotel has several good restaurants, but these are its weak point in a city famed for its cuisine: there are better choices in the same street for a fraction of the price.
The hotel has an indoor pool as well as a rather uninspiring outdoor pool, but sadly no poolside bar or refreshments unless you go, dripping, into the coffee-shop in the hotel.
Of note is a souvenir shop that has some particularly good and something rather valuable at a price that makes me suspect that they don’t really know what they are selling (and I am certainly not telling people here although it is entirely legal and authentic!).
Sheraton Suzhou Hotel & Towers
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A small shop at the basement of Sheraton Suzhou sells double sided embroidery. I sincerely wanted a big room divider but it costs thousands and normally comes framed so transporting it back to Manila would be a feat.
Try online shops but the process of actual selection is a feast for the senses. Double sided embroidery. Silk trinkets sold for less than RMB1 when I bought some in HKG for HKG5 each. :( Things are generally cheaper in Suzhou than in Shanghai or HKG.
I have reviewed the gardens at the hotel separately as these are worth visiting in their own right.
The hotel has several good restaurants, but these are its weak point in a city famed for its cuisine: there are better choices in the same street for a fraction of the price.
The hotel has an indoor pool as well as a rather uninspiring outdoor pool, but sadly no poolside bar or refreshments unless you go, dripping, into the coffee-shop in the hotel.
Of note is a souvenir shop that has some particularly good and something rather valuable at a price that makes me suspect that they don’t really know what they are selling (and I am certainly not telling people here although it is entirely legal and authentic!).
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Address: 259 Xinshi Road, Canglang District, Suzhou, Jiangsu, 215007, China
