Satisfaction Very Good
Value Score Poor Value
Good For Business
Great experience at the Mansion
Just came back from a trip to China, Thailand, Laos and Hanoi.
Trip was wonderful
In Shanghai we stayed at a wonderful placed callled the Mansions, in the French Concession.
The manager and assistant manager could not have been nicer. We found a price on Hotels.com and then emailed the hotel directly. SInce I was traveling with a friend, of the same sex, we wanted 2 beds in the larger room.
The manager was happy to move the beds, match the price of Hotels.com, and threw in a free breakfast.
When we arrived in Shanghai, after out flight had been significantly delayed, the car that the hotel had arranged to meet us, was not there. The hotel had called and been given incorrect information from the airlines.
They were VERY apologetic, and gave us an additional breakfast , on them, as well as 2 free drinks.
The staff was extremely helpful with the many questions we bothered them with daily.. As well as excellent with suggestions . They went out of there way to make our stay at the hotel great.
The hotel itself, is quite charming.
When we first walked in to the lobby, we were a bit put off..l But, within seconds were thrilled that we had decided to stay there.
My understanding is that there is a great deal of history connected with the hotel, including being owned , at one time, by an opium drug lord..
Location is great..in the French Concession,
Great area to walk in, and convienient to everything. Taxis were plentiful, and the staff was always helpful about locating one.
I highly recommend this hotel, and look forward to staying there again, soon
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