Sofitel Hyland Shanghai

505 Nanjing Road East, Shanghai, 200001, China
(4 star hotel)
#21 of 1,208 hotels in Shanghai
Very Good (3.5 out of 5.0) 7 reviews
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Based on 245 reviews
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Value Score

Poor Value

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Way over rated

Terrible (1.0 of 5.0 stars)
by written on September 8, 2009

We stayed here in Sept. 09 following good reviews and recommendations from travel agent - we found this hotel way over rated and charging inflated prices for VERY average facilities.
Our bath room was more 2 star, towels so thin they were hard, bath mat so old it had a hole in it which had been sewn up, we ran out of toilet paper after 1 day and there was no replacement roll - thank goodness for tissues. Bed very hard and uncomfortable. Room small and unwelcoming, cupboards so old we didn't unpack clothes into them - musty smell, shelves old wood and although clean didn't encourage us to put clothes on them.
Breakfast area nice food nice but service very ordinary - staff not welcoming at all here - front desk staff lovely.
What a disappointing stay, previous stay at Sofitel in Xian was superb - this hotel is relying on the Sofitel name without living up to it - never stay here again

Unique Quality: While the view is good, it is only of a street!!!

Directions: Near the Bund - but couldn't access this area due to "improvements"

Great Location

Great (4.0 of 5.0 stars)
by written on May 22, 2008

Have stayed here several times when in Shanghai and although quite expensive the location on Nanjing Road is great. Definitely worth considering if on business and your trip includes a weekend stop in Shanghai - much more happening round and about the hotel than in Pudoung area. Despite mixed reports in various travel forums I have always found rooms and facilities to be excellent and staff very welcoming and helpful. Hotel has several restaurants and a bar but these tend to be quiet as, given location, most guests prefer to eat out.

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Best Location

Great (4.0 of 5.0 stars)
by written on October 24, 2007

It’s impossible to find a better location to the hotel, right in Nanjing road, halfway from the Bund and People’s square, both at walking distance.

It’s impossible to have a complaint about the room or breakfast, all deserving the five stars.

We had no time to test other facilities of the hotel, the only slight disappointment being dinner.

We had a light dinner, and paid… too much. I remember that we were not in the best mood at the time, but the menu was… frustrating, and didn’t help.


Best (5.0 of 5.0 stars)
by written on August 1, 2007

It is refreshing to go back to this hotel to see it has done a complete renovation and the new lobby is fabulous. Friendly & helpful concierge, housekeeping staff was great. Bed was really comfortable with the fluffy duvet to get a good sleep. The buffet at Mosaic was extensive.
Value for money and wifi is available from the lobby.

Directions: right on Nanjing pedestrian street with shopping, and many restaurants.

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The Prime Hotel Location Shanghai

Good (3.0 of 5.0 stars)
by written on September 10, 2006

The Sofitel Shanghai is on the Mall. Forget anywhere describing itself as near bund, 5 mins from bund etc. Sure the Bund is important but the mall is king. And of course where does the Nanjing Mall lead to, the bund of course.

I stayed here for 3 nights in August 2006. The hotel in the past was given an absolute pasting from reviewers and well I want to set things straight. These reviews are usually old and from about 2002/2003 or so.

The hotel. It looks rennovated in most spots. They were still in the process of rennovating one of the restuarants while I was there but you wouldn't have guessed but for the fact they had a sign redirecting those interested in dining there.

The rooms are big and the cleaning staff very efficient. I had a look at the facilities. They seemed fine. The foyer was nice.

Alas I also didn't eat here. With so many choices so close I didn't have the chance to.

The negatives. I asked for a non smoking room. Alas it was not. And then the airconditioning was on overdrive. Whoa was it chilly. I'd have to flip the thing off at night to warm up.

But for the price I paid (1000 yuan upto 1200 per night) it was great. Look for the specials around especially on their own website.

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Nice location downtown

Great (4.0 of 5.0 stars)
by written on July 4, 2004

Although we have not stayed in this hotel, but it was one of our first stops in Shanghai, while looking for some information, city maps and fresh water.

The lobby is very elegantly decorated and staff is very friendly.

Unique Quality: Its location is its great quality: just on the Nanjing street, the large pedestrian street downtown near the central square and near the Bund and a step away from Pudong.

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The Hotel Sofitel Hyland is...

by written on September 11, 2002

The Hotel Sofitel Hyland is one of the finest in the area $$$$ But their concierge was very helpful.
They have a Brew House there with good German food. If I am not mistaken, they had an all you can eat schnitzels and beer sausage night.... Thursday I think with 2 for 1 draught beer.

Directions: It is on my map of Nanjing Dong Lu, on the corner of Nanjing Dong Lu and Fujiang Zhong Lu.

Nearby Sofitel Hyland Shanghai

Sofitel Hyland Shanghai

We've found that other people looking for this hotel also know it by these names:

  • Shanghai Sofitel
  • Accor Shanghai Hyland
  • Sofitel Shanghai Hyland Hotel Shanghai

Address: 505 Nanjing Road East, Shanghai, 200001, China

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Amenities at Sofitel Hyland Shanghai

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Free High Speed Internet
  • Spa
  • Suites
  • Airport Transportation
  • Bar / Lounge

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