Had a wonderful stay when we first got here. Staff were very welcoming and hotel was modern and most importantly very clean.
Got bonus points for having a very good western executive chef. I love my western food and was very happy to find that the hotel did not just serve typical "hotel food."
The Holiday Inn Hangzhou is an excellent hotel - the HI hotels are almost guaranteed good value for money in China. Easy, pain-free check-in, good selection of restaurants, a pool, gym.....
The rooms are spacious and well-equipped, including TV with international channels, broadband internet connection (RMB 40 per day) and a big bathroom. The bed was extremely comfortable (actually better than mine at home!!)
I have stayed at this hotel a lot in the last few months and I love it. It has all the usual facilties you expect in a good hotel but the best thing for me are the people you meet, both guests and staff. There is a good bar on the 25th floor called Stocks Bar with live music provided by Grace and Rachelle from the Philipines. There are several good retaurants western/Chinese/Japanese etc. If all goes to plan I will return for 6weeks May/June....cant wait!