Value Score Poor Value
Good For Solo
My wife and I stayed here for 3 nights in October 2008.
The lobby was ok, not really a grand one but not too tight.
The staff were helpful and spoke English.
The breakfast buffet was great but a little expensive.
The location was right on West Lake but not really near the main attractions and markets but taxis are plentiful.
The room was big, nice bed, room service was quick.
The bathroom was tiny though.
I was really upset when I was charged about $30 (USD) for 2 pots of regular tea by the lobby. Tea has never been so expensive, especially in China. I know I was going to be charged a lot but not this much.
All in all it was a nice place to stay.
Unique Quality: Quite
Directions: quite area of West Lake
Budget Shangri la...Ahaha
Stayed at the West Wing, which is to be avoided. The room is old and not up to Shangri La's standard. Plus points about the place. Great Location, the only decent lakeside hotel, next to a historic temple, great gym and sauna facilities. Very nice Bar is at the eastern side of the hotel. The staff are extremely helpful and professional as well, which is expected from Shangri la.
Directions: Just hop on the cab...
Overlooking West Lake
Quite, removed from the hustle and bustle of West Lake Xintandi (bar & night club scene) and touristy activities/high end shopping.
Shangri-La is the place to go if you want quite relaxation and time to reflect on life's finer points.
Virtually across the street from West Lake.
Directions: Lake side
Shangri La Hangzhou
This 5 star hotel sits on the northern edge of the West Lake, just where the lake is split by the causeway. Hangzhou is an extensive city, so transport is needed to get to most places, but there are great lakeside walks in three directions from here.
The hotel is very luxusrious, possibly more so than usual for the Shangri-La's normal level (which is high).
Unique Quality: The Shangri-La has two wings here, connected by a covered walkway through nice gardens.
The bar and breakfast room have outside terraces which make al-fresco dining a possibility for much of the year.
This is one of the best-managed and best-equipped hotels in China - but then it is also extremely expensive!
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