City Garden

4 out of 5 stars4 Stars

No.9 City Garden Rd, North Point, Hong Kong, Hong Kong Region, China

1 Review

City Garden Hotel Hong Kong
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91%

Satisfaction Excellent
Excellent
24%
133
Very Good
51%
279
Average
16%
88
Poor
3%
21
Terrible
3%
17

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Families
  • Families85
  • Couples78
  • Solo84
  • Business76
  • Beware the Packaged Deal

    by

    This hotel was booked for us as part of the package we took to get to HK. It was typical of that ilk of hotels that cater to mid/upscale Western travellers, complete with irritating nightclub singers in the hotel's basement bar. The accommodations themselves were nice enough, but the overall atmosphere can only be described as chintzy. As an additional negative, the hotel is quite far from Central and the other major areas of the island, making night excursions tedious at best.

More about City Garden

Chinese Cooking Classes

by vigi

Have you ever thought of learning to cook Asian cusine? A visit to our Home Management Centre at North Point will be rewarding.

The Home Management Centre
10/F, Electric Centre
28 City Garden Road
North Point
(near City Garden Hotel)

Course Fees: Ranging from HK$85 to about HK$450 per course

A smooth pleasent stay

by TripAdvisor Member travelbuggedtony

I stayed at the city garden hotel for 1 night. This is my second visit to this hotel and it has improved from 1998. We had a low cost flight from singapore which arrived early morning so naturally our room wasn't ready at 11am. This wasn't a problem for us as we went and did some sight seeing and on returning about 4 pm the hotel had upgraded us to an executive room which was very high standard. All was clean, comfortable beds, nice marble bathroom. Reception was always busy but we were dealt with fast considering the queue. We never ate in the hotel, we always found cheaper and more choice just around the corner from the hotel. Location is ok, in my opinion its in a more "local" part of the city so you need to take the mtr for more or less everything. If you get a chance do go and visit the disneyland here, its no Florida so I'm told and its not meant to be either so I don't know why on earth most people compare it to others around the globe. All in all a good hotel and I would stay there again should I ever want to visit Hong Kong in the future.

I would definitely stay here again. An excellent hotel in a superb location.

by TripAdvisor Member BrotherSmith

Summary:
I would definitely stay here again. An excellent hotel in a superb location.

When and why we stayed:
Stayed for two nights in November 2006 during a Highlights of China tour.

Cost:
The hotel was included in the overall cost of our holiday.

Room:
Our room on the 18th floor was clean and well furnished with new modern furniture. The large double bed was comfortable. Facilities included TV; tea & coffee making facilities; hair dryer; and an expensive Mini Bar – the 7-Eleven just outside the hotel’s main door is much cheaper for beer, water, and snacks. The bathroom was clean, with shower gel; shampoo; tooth brushes etc provided free-of-charge. Two bottles of complimentary water were left for us each day

The Hotel:
The City Garden Hotel is a plush, modern, tower block hotel. Service was very good. We didn’t use any of the hotel’s restaurants. We had breakfast in the nearby Starbuck’s (beneath the AIA Tower). There is an Admiral’s Bar in the Basement. The Business Centre is on the 25th floor, where 30 minutes internet use cost HK$30.

Location:
The City Garden is located in the locals area of Fortress Hill. It is close to the tram stop in King’s Road. Fortress Hill MTR subway station is 5 minutes walk from the hotel and a five stops and HK$5 MTR ride away from Central. There are Numerous local restaurants and shops nearby. There is a small locals market around the corner in Electric Road.

The city:
Hong Kong is brilliant - super-exciting - oodles to see and do – Las Vegas without the gambling (I didn’t have time to visit Macau). Make sure you do all the touristy things: a ride on the Star Ferry - HK$2.20 for one of the world’s great public transport journeys; the tram to The Peak for stunning views of Victoria Harbour; afternoon tea at the very-posh Peninsula Hotel; and watch Hong Kong’s skyscrapers illuminated by the daily 8PM light and sound show - the best vantage point is from the Avenue of Stars on Kowloon. The recently-opened Ngong Ping 360 cable car ride is definitely worth making the journey out to Lantau Island for.

An excellent 3 star hotel

by TripAdvisor Member BasildonJohn

I booked this htoel because it appeared on our Travel Agent's list for Hong Kong and appeared to be good value for money. I assumed that Trailfinders would have done a good job of checking it out, but a few days before arriving I looked at some of the reviews on this site and wondered if we had done the right thing.
We flew into Hong Kong overnight from Auckland. We left our suitcases at the airport but decided to make our way to the hotel to leave our hand luggage there. We went to the nearby Fortress Hill station (MTS) and the hotel was on the map at the station exit and less than 5 minutes walk away. This seems to be an area where Hong Kong people live and shop - it is not a tourist area although the trams run to this district too.
At 07.15 the hotel didn't have a room for us but said they could have one ready in an hour; they suggested that we waited in the Garden Cafe and gave us some vouchers towards the cost of refreshments. The concierge staff were very helpful in advising us on what time to leave the next morning in order to catch our 08.15 flight to London.
The Trailfinders deal involved an executive grade room (executive rooms are on the 13th floor and above) The non-smoking room was clean fresh and almost spotless...just a couple of minor marks on the carpet. But not much of a view - unless you like looking at a tower block of flats in the pouring rain.
We went shopping (if you want a suit I recommend George at Shayne tailors Chatham Road South, Kowloon - entrance in Mody Road; both the shop and the owner are small but he is courteous, honest and gives good value) We also visited the Cultural Centre and Art Centre in Salisbury Road near the Star Ferry - again good value and free and clean toilets!
Back to the hotel for our evening meal. We decided to try the buffet in the Garden Cafe and were really impressed by the range and quality of the food and the way that it was presented. The cafe was busy; europeans were in the minority. We were both impressed - my wife uttering 'exquisite' after tasting one dish......praise indeed.
And so to bed for a 4.30 am call and a 5.10 am departure. No noise from adjacent rooms or any other problems. The wake up call and airport bus were both on time and key staff were on duty.

Our experience was of a three star hotel with attentive and conscientious staff doing an excellent job.

Loved the quiet location

by TripAdvisor Member SingFT

Stayed with my family at the hotel for 6 nites. Assistant manager on duty was very prompt in answering my request to change to another room as the one allocated was not very clean. Staff at front desk and in housekeeping department were helpful and basically effective in their service. Loved the location of the hotel as it is very near the MTR train station and there are many eating places and shops just a street or two away. There are a few 7-11 stores just next to the hotel but things are cheaper and can be bought from the local supermarts namely Welcome and Park N Shop. If you love a quiet and simple hotel with a garden view, this is the one for you.

A good choice

by TripAdvisor Member Fitzcaraldo

We wanted a hotel close to our relations' flat, so this was one of the closest hotels, geographically speaking. The location in fact proved to be very good - easy access to the tram stop, and the MTR station was only a hundred yards further on. There were always a few taxis outside the hotel if you needed to get anywhere in a hurry, and equally, coming back from Victoria City (or Central as it is colloquially known) is quick and easy by taxi, or MTR. (Buy an Octopus Card (prepayment) for all public transport except taxis)

Unlike other hotels, there is no direct link to the airport in town check in - so you'll probably need a taxi. There is a hotel courtesy bus with a timetable, but it is unlikely that it will go where you want to go when you want to go.

There are loads of small shops around, including Seven Eleven and Watsons where you can easily pick up the essentials - especially to avoid using the overpriced in-room mini bar.
The reception / lobby area looks absolutely fine. Staff are friendly and ok, but if you use a UK credit card be careful whether you accept the charge in HKD or sterling. (I think you get a better rate taking the charge in HKD). We went to look at the swimming pool (outside on the second level) and the fitness club. Both were good, but we didn't have time to use them.
The hotel restaurant is quite expensive, but the evening buffet was good value. (Discount for residents) The morning breakfast buffet was also plentiful, but, in my view, overpriced. Amusingly, the staff are so keen to keep the plates tidy that they virtually wrestle the cereal bowl away from you in order to create place for the next course!
You might want to check the state of the fish tank outside the smarter restaurant. Some of the fish looked dead bored.

We wanted two rooms, for mum and dad and for the two teenage children. We put in a special request for adjoining rooms, but we got rooms that were 3 doors apart, which was fine. Our room at the end of the corridor was very generous in size, the children's room was a little smaller, but sufficent space for two people plus luggage. We were there for a week and it was ok. The housekeeping was excellent, beds and bathroom were clean. Tea and coffee are provided in the room, but only small cups. We brewed up in the tooth mugs!

We had read from some folk that the decorations were showing their age and the carpets were dirty. On our floor, this was certainly true - but I understand that they are slowly refurbishing all rooms. We inspected the carpet and it was dirtier than we would have liked, but not enough to really fuss about.

I think we got good value for money for the rooms. They made their profit from us on the breakfast - if you don't speak or read Cantonese getting an alternative breakfast locally could be a gastronomic lottery so there is not much choice.

We hope to visit Hong Kong again in the future and would gladly stay there again.

BTW - there is no need use Hong Kong, China as the identifier. This is not China, it is Hong Kong!

Hong Kong

by PamRay

"Flying In"

After a hectic time travelling around Europe, Ireland & England we landed in Hong Kong for 4 days. What a busy place it is, but the shopping was great.

"Accommoation"

We stayed at the City Garden Hotel, Northpoint which was excellent. I do suggest though that you go to the bathroom before leaving your hotel, as the public loo's left a lot to be desired

Forum Posts

City Garden Hotel

by shellylm

Hi - I am staying in the City Garden Hotel for a couple of nights in May -
Can anyone advise the best way from the airport to the hotel??
And have I chosen a good hotel- (central?clean?)

City Garden Hotel Hong Kong

by Confucius

Good choice! I've stayed there several times.
The Airport Bus A12 is the best way to get to your hotel.
Check to see if that new City Garden airport hotel shuttle is in operation first.

Re: City Garden Hotel

by obbo23

i think u can take the airport express (bus) A11 too, it takes about 1hr 15 mins from airport. I lived around that area, it is quite convenient n close by to a subway station, if u want to know more, u can email me though.

Re: City Garden Hotel Hong Kong

by vividvivian

you can try to get by airport express from the Airport to Fortress Hill (island line) and walk for about 5-10 mins to there, room is clean dun worry

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 City Garden

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City Garden Hotel Hong Kong
City Garden Hong Kong
Hong Kong City Garden

Address: No.9 City Garden Rd, North Point, Hong Kong, Hong Kong Region, China