Excelsior

281 Gloucester Rd Causeway Bay, Hong Kong, China
#22 of 985 hotels in Hong Kong
Great (4.0 out of 5.0) 7 reviews
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Value Score

Poor Value

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MJL's Profile Photo

If you want to be with locals

Great (4.0 of 5.0 stars)
by written on March 9, 2013

I have been this hotel a couple of times and every time service has been outstanding. It is in the middle of Causeway Bay area and area is crowded during evenings and weekends. I really like swimming and an indoor pool would be nice.

Unique Quality: MTR, tram and buses all goes very near and also thre are some very large shopping centres nearby (e.e. Times Square).

Directions: Near Causeway MTR station

HKJules's Profile Photo

Good Quality Hotel

Great (4.0 of 5.0 stars)
by written on March 30, 2008

We stayed here for 15 nights over New Year 2007/2008.
The rooms are large by HK standards and house keeping were fantastic, replenshing bathroom and coffee etc. each morning and again at around 7.00pm with turn down service.
The staff could not be faulted at all.
The room was clean and had fresh fruit each day.
I would recomend this hotel and also the buffet on the first floor "Cafe on the First"

Unique Quality: Outstanding service from staff

ilovespain's Profile Photo

Very plesant stay...

Great (4.0 of 5.0 stars)
by written on March 16, 2008

Stayed here for 5 nights May 2005. Arrived early at 7am. My room on the Executive floor was not ready so they put me in another room for the time being. The breakfast was quite good with some dim-sum served. Later I checked into a harbour-view room on the 30th floor. It wasn't too big but it was clean. The Executive Lounge offers good choices of snacks, lunch and dinner h'ors doeuvres. "Unfortuately" the alcoholic beverages are not self-served, but I did manage to get my money's worth... The staff at the Executive lounge are more than helpful. I gave them high marks. This hotel is not very centrally located, it is in Causeway Bay, but it is a minute walk to the subway station. Staying somewhere else (on the Executive Floor) could cost a lot more, for the price that I paid, this place is good enough for moi :0)

Openseas's Profile Photo

Best breakfast in the world !

Best (5.0 of 5.0 stars)
by written on September 22, 2007

We have been staying at this hotel over the last few years. Stopover before the long haul to Europe. This year our room 2306 was excellent overlooking Hong Kong Harbour, Marina and Kowloon. The harbour view rooms are a must as they are spacious with all the mod cons. Its magical watching the large cargo ships cruising up and down the harbour jostling for space between the ferries and junk boats.

Dinner: eat at "Top of the Town" on the 34th floor-modern cuisine with views after a few vino's its breathtaking. Otherwise eat at the Mandarin Hotel-its very chic and stylish with a fabulous view.(pricey but worth it)

Breakfast: Is the best, freshly squeezed juices, 4 chefs cooking American and Chinese food. Its always exciting to wake up knowing you have wonderful decisions to make...What will I have today!

Shopping: Nathan Street, Causeaway Bay-Times Square, forget Stanley Markets, Melbourne Plaza 2nd floor cheap perfumes, Macau Island.

Unique Quality: Breakfast !

JBourne's Profile Photo

Great views of Tsim Sa Tsui

Great (4.0 of 5.0 stars)
by written on October 25, 2006

This is a 24 hour hotel. It's busy, constantly buzzing and a great place to stay. The airline crews use this hotel, and it is popular with business men too.

We found the rooms were a little dated but clean and had everything you would need. We were given champagne, roses and a fruit basket when we mentioned it was our honeymoon (we mentioned that an awful lot on our holiday - amazing the lengths people will go to, to ensure you have a good time).

The view was incredible, we overlooked Victoria Harbour with Tsim Sa Tsui on the opposite bank, and sat in our window seat for hours taking photos of the storm clouds and the fantastic city at night. The windows were old and single glazed which seemed odd on floor 25, but you couldn't open them and they seemed secure eneough so that was the main thing! The beds were comfy and rooms were quiet but I did think that rooms nearer ground level might suffer a bit from the noise of the main road. We slept, ate and drank very well here.

We went into the English bar (the Dickens Bar) for a couple of drinks and it was exactly what it said on the tin, an English bar. Nothing hugely exciting and a bit expensive but I suppose very useful for the homesick (although Hong Kong itself is still extremely British).

Oh, I didn't actually take any pictures of the hotel so sorry for that, but the view is worth looking at. Repeatedly!

Unique Quality: The best thing about this hotel is the view from the windows. Fabulous, and you can gaze out for hours. Just make sure you get a harbour view room!!

A close second is the restaurants and room service. Food and service was great in both cases (we ate in 3 of the restaurants), but with the room service, it's brought to you on a wheeled round table with white tablecloth. The dishes are covered with golden domes, and you are given gold(en) cutlery. Far superior to many hotels who provide a tray only. Top quality.

Directions: On the island waterfront (behind the very main road)

wanderingbilly's Profile Photo

SERENITY IN THE BIG CITY

Best (5.0 of 5.0 stars)
by written on September 9, 2006

WE STAYED AT THE EXCELSIOR HOTEL FOR 4 NIGHTS. WHEN WE ARRIVED OUR ROOM WAS NOT READY BUT THIS WAS OUR FAULT AS WE HAD ASKED FOR AN UPGRADE, SO IN THE MEANTIME THE STAFF GAVE US FULL USE OF THE GYM WHERE WE COULD SHOWER AND CHANGE BEFORE TAKING A FIRST LOOK AROUND THE CITY WHILE THEY GOT OUR ROOM READY.
WHEN WE DID GET OUR ROOM IT WAS WELL WORTH THE WAIT, AND THE MANAGER EVEN LEFT A BOTTLE OF WINE FOR OUR TROUBLE...IT WAS CLEAN AND TIDY BUT BEST OF ALL IT HAD WONDERFUL VIEWS OF THE CITY, AND A LOVELY SOFT BED TO FALL INTO AFTER SAPPING ALL YOUR ENERGY IN THIS FANTASTIC CITY. THE FOOD AT THE EXCELSIOR IS VERY GOOD AND BREAKFAST IS A REAL TREAT WITH LOADS TO CHOOSE FROM BEFORE YOU HIT THE STREETS. AND AFTER A HECTIC DAY SEEING THE SITES YOU CAN COME BACK TO THE HOTEL BAR "DICKENS" FOR A WELL EARNED DRINK IN WHAT IS A PLEASENT COMFORTABLE BAR. BEING IN THE HEART OF CAUSEWAY BAY WITH THE METRO STATION CLOSE AT HAND WE FOUND THE EXCELSIOR AN EXCELENT BASE FOR OUR STAY IN HONG KONG AND WOULD HAVE NO PROBLEM BOOKING THIS HOTEL AGAIN..

Unique Quality: THE EXCELSIOR'S QUALITIES ARE WITHOUT QUESTION ITS WONDERFUL FRIENDLY STAFF WHO GO OUT OF THEIR WAY TO MAKE YOUR STAY AS COMFORTABLE AS POSIBLE.
THE ROOMS WHILE NOT BEING HUGE ARE CLEAN AND TIDY AND ALL WITH A FANTASTIC VIEW, BE IT OF THE CITY OR THE HARBOUR I DONT THINK YOU CAN GO WRONG. WE FOUND SITTING AT THE WINDOW LAST THING AT NIGHT LOOKING AT THE VIEWS WITH A GLASS OF SOMETHING SPECIAL A REAL AND RARE TREAT IN WHAT MUST BE ONE OF THE GREAT CITIES OF THE WORLD....GO SOON AND ENJOY.

Directions: TAKE THE MTR TO CAUSEWAY BAY STATION. AND FOLLOW SIGNS TO GLOUCESTER ROAD.

June.b's Profile Photo

Just fine!

Bad (2.0 of 5.0 stars)
by written on November 21, 2005

Part of the Mandarin Oriental Hotel group located in Causeway Bay area, I stayed for 2 nights here during my very first visit to HK. Wasn't the perfect hotel for me though, or maybe because the room I had was facing a concrete wall, but I know the harbourview in other rooms is fantastic, mine's no harbourview at all, furnishings are just fine and service is... I dunno.... I forgot.... or maybe it wasn't really remarkable as to be retained in my memory considering that it's a 4 star hotel.

The location is good though, beside a huge shopping mall.

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Excelsior

We've found that other people looking for this hotel also know it by these names:

  • Excelsior Hong Kong
  • Excelsior Hotel Hong Kong
  • Mandarin Oriental Hong Kong
  • The Excelsior, Hong Kong Hotel Hong Kong

Address: 281 Gloucester Rd Causeway Bay, Hong Kong, China

Nearby Excelsior

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Amenities at Excelsior

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Shuttle Service
  • Free High Speed Internet
  • Suites
  • Bar / Lounge

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