More about Four Seasons Hotel Hong Kong
First Impression only OK
by TripAdvisor Member Steve from Bristol
Read the rest of the reviews and they say the same Four Seasons in a teriffic hotel.
I normally stay at The Mandarin Oriental (currently being refurbished) so booked a harbour room. First impression was a big dissapointment. Reception is not special - If I am paying £300+ a night in HK I expect an escort to the room, not to just get a key card and pointer towards the lifts.
It makes a very good hotel a bit ordinary.
Still if you're not that fussy the 41st floor view was stunning and the room OK - comfortable but a bit small - with a superb bathroom.
Staff otherwise exceptional and the pool overlooking the harbour is probably reason to stay there on it's own.
Everything is as expensive as you might expect from a new and popular 5 star hotel. Stayed for 5 nights then travelled for 2 nights now back at the hotel for 3 more nights, though this time in a 2 bed suite. This is magnificent so if you book try haggling for an upgrade, it's worth it.
fantastic hotel
by TripAdvisor Member theWill
recently spent 5 nights at this hotel and it was an amazing experience! the staff was well polished and the room and harbour view was phenominal. would recommend just taking the train in though and saving yourself quite a bit of money. the train goes right to the mall that the hotel is attached too so it is a 5 minute walk to get there, or a shuttle direct to the hotel for those who can't be bothered the few steps. great location on the island and easy to get everywhere!
though, to be honest, it would be worth it for just the pool!
Blows every hotel experience out of the water
by TripAdvisor Member sp1000
I spent 4 nights there only a month ago and I still like to pull up the photos that I took there just to remind me what high living was like. I can't even begin to tell you what the spa (massive) and outdoor pool are like. The pool is relatively quiet and not at all crowded throughout the day. Also, the best time to spend some pool time is at night when all the bright lights of the city are towering up above you.
Everyone there is extremely polite and very accomodating. My boyfriend even made some very late night/early morning requests and they were very quick to respond. Amazing!
The bathrooms are very luxurious that for someone like me who only spends 10 min max to get ready, I was "caught" several times for spending nearly an hour there.
The location is great and close to major shopping areas.
The New Quality Standard in Hong Kong Hotels
by TripAdvisor Member atlantatraveler97
My wife and I recently stayed at the Four Seasons in Hong Kong. What quality! As always at any Four Seasons, service is fantastic. I have stayed in most of the other quality hotels in Hong Kong -- The Manderin, Conrad, Penisula --- and find the Four Seasons to be the best of a great lot. The view from the Infinity Pool alone is worth a stay.
Simply the finest city hotel in Asia
by TripAdvisor Member sheelaghinseattle
From start to finish a slick spectacular stay with a fine staff and stunning architectural design. I have had the pleasure of staying at many FS properties and at least 6 top hotels in HKG. This is incomparable.Only glitch was the dirty window and the rain outside. Don't miss it if you like the HK side.
Very impressive!!!
by TripAdvisor Member jmalux
I hate to say it but I think I have found a hotel, which is better than Four Seasons New York. The FS Hong Kong is OUTstanding. We had an airport transfer in a brand new Mercedes S-class that was well worth the price. We were met by the entrance door of the hotel and led directly to our room on the top floor as requested.
We had a standard peak-view room which wasn't huge but very nicely decorated and with a stunning view to the building with the changing colours. Great bathroom full of amenities.
The executive lounge offered a nice view and some nice buffets which, however, still leaves room for improvement (nothing beats Ritz Carlton South Beach). There was a bit of a problem with cigarette smoke. Even though there was a separate smoking section, the air-conditioning somehow carried the smoke all over the place.
The outside pool area is an architectural masterpiece. It's pretty amazing for a city pool.
The spa is huge and luxurious and offers some great treatments. The gym is top class.
We had an excellent dinner at Caprice. Highly recommended!! Not only for the food but also for the service and the decor. Definitely the best dinner we had in Hong Kong
Simply perfect
by A TripAdvisor Member
I have stayed here 3 times in the last 6 months - and on each occasion it has been perfection. Airport pick up - perfect; Check in - warm and efficient; Rooms stunning (being upgraded to a suite on the last 2 occasions helped); Beds incredibly comfortable; the pool and spa areas (and related services) incredibly relaxing; The Executive Lounge great - when stopping over on the way to/from Europe, the snacks are enough for dinner.
I guess the thing which really sets this apart from other hotel experiences is the focus every staff member places on you as a guest; your name is remembered by everyone, your are acknowledged and greeted in a warm an meaningful way by all staff and most importantly staff explain what they are doing, why they are doing it and how long it will take. They set your expectations and don't treat you like mushrooms (keep you in the dark and feed you rubbish).
A really consistently fabulous experience and strongly recommended.
One of the best.
by TripAdvisor Member uryjm
Having stayed in some great hotels thanks to recommendations in Tripadvisor, I wasn't long in placing this in my personal Top Three. It knocked the Hong Kong Ritz Carlton into touch as far as we were concerned, spending three days in each on our last trip. Both are great hotels - the Ritz wins on friendly service, but the Four Seasons wins on the quality and size of the rooms, the facilities available, the spa and most of all because of the incredible rooftop pool, which must offer the one of the most stunning views in the world. I could have spent the three days there, to be honest! And the staff aren't that bad either, making those in the majority of British hotels - well, what can you say? It's incomparable. I suppose the Four Seasons is a bit big and impersonal, but they try to break this down by offering you tea on arrival after personally escorting you to your room for a tour of what does what. But it's hard to take your eyes off the view of the harbour (if you've booked one with such a position) and you can tell as soon as you step over the threshold that you'll have all the five star accoutrements available. Dressing gowns, slippers, fresh fruit daily, plasma screens with about fifty channels, a beautiful big marble bathroom and even a TV to watch as you lie in the bath. Everything's catered for.
I was told by an ex-pat that there was a real buzz when the Four Seasons opened in Hong Kong, newspapers claiming it a "six star" experience and the city taking pride in hosting one of the world's top hotels. And based on our experience, they have a right to be proud of this place. There may be some stylised or focused resort hotels that offer a more aesthetic experience, there may be some that offer more culture and tradition, but if you're looking for a modern city hotel offering the latest in customer service, look no further than here.
Just about perfect!!!
by TripAdvisor Member ysol
Just returned from four season. Booked at the hotel based on previous reviews. I went to hong kong with my 3 kids so I booked a executive suite with a interconnecting delux room-expensive, but view from the 42nd floor made up for the extra cost.
I used the hotel airport transfer, this is also worth the extra cost. However, I would recommend using airport express on the return journey to the airport. The hotel arranges free transfer to airport express and it is very easy to check in your bags and to obtain your boarding pass.
The executive suite has a separate lounge and 2 plasma televisions-plenty of room for my family. The spa and pool are amazing.
The service was 5 star, and attention to detail was amazing. The hotel had special bath robes and slippers for my kids.
Faults-minor but worth a mention: No kids club. No separate lift to spa and pool. Only one restaurant served buffet breakfast (blue bar) and seating here was not adequate for kids. No clothes line over bath tub to hang my wet swimming trunks.
Ok, so its not perfect, but this hotel is as close to perfection as you going to get, anywhere in the world!!!
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