| Hotel Rating: |      | | Satisfaction: |      | | Reviews: 9 | Photos: 6 | | Supreme Court Rd, Pacific Place |
 | Hong Kong Island Shangri-La Hotel Hong Kong Reviews | 1 - 9 of 9 |  |
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 | Island Shangri-La Hotel Hong Kong: Say hello to Albert for me
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by iwys The last time that I stayed in Hong Kong, I enjoyed the facilities at the Island Shangri-La so much that I hardly left it. It has been voted the best hotel in the world on several occasions. It is a modern 56-storey tower block, but it's certainly not characterless. Floating in the hotel pool is like being in a David Hockney painting. The rooms are comfortable and the facilities are outstanding. I liked the health club, with its steam room and sauna, I enjoyed swimming in the outdoor pool, but most of all, I loved lying in the outdoor jacuzzi, looking up at the futuristic, Hong Kong skyline.
What really sets this hotel apart, is the quality of the staff. They are, quite simply, the best. To give you an example, I forgot my sweaty t-shirt in the hotel's health club. It was sent up to my room, laundered and freshly-pressed, at no charge, with a note from Albert the fitness trainer: "I think you forgot this." I filled out the hotel questionnaire, before I left and gave a special mention to Albert. Later that year, after I had returned home, I received a christmas card from Albert! THAT is how good the staff at the Island Shangri-La are. Theme: HotelPrice: US$180 and up » Currency ConverterComparison: most expensivePhone: 852-28773838Directions: Central on Hong Kong Island.
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 | Island Shangri-La Hotel Hong Kong: One of Hong Kong's many, most luxurious hotels
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I stayed at this hotel for about two weeks in July 2003, just after the SARS problem. Due to this, the Island Shangri La (and MANY others) offered decent discounts on accomodation. We enjoyed a buy two nights, get one free offer. Despite this, it was still costly, but in my opinion definately well worth it. If you can afford to do so, stay in the very best in Hong Kong! I have found the hotels there to be of a much higher standard than those in Europe, USA and sometimes Japan. I cannot comment on hostels or below 3 star hotels, but it seems that above 3 star the hotels are just generally better than anywhere else in the world (I have been to). You will not easily find such luxury as the 5/6 (yes 6) star hotels in Hong Kong. As in most 5 star hotels, the service was excellent, the staff keen to help and most attentive. On arrival the room was supplied with complimentary fresh fruit, a small box of gorgeous chocolates (from the hotel's afternoon tea and cake shop) and a pot of hot tea for all guests. Thes e free snacks were most welcoming. The bathroom was large, marble and clean. There were scales, basic toiletries plus nail files, cotton pads/wool, toothbrushes, shower caps, shaving cream and razor plus more... There was a small, but wonderful outdoor swimming pool which provided a view of the sides of the Peak, and famous skyscrapers nearby. There were either one or two outdoor jacuzzis which were very relaxing. There was a large, bright and very well equipped gym with instructors on hand to help. In the changing rooms there were saunas, steam rooms plus more. All basic toiletries plus less commonly seen (in hotels) ones were available to use (and take away) plus hair dryers. There were two complimentary breakfast buffets included in the price of the room, my parents enjoyed those daily. The hotel had several restaurants, Chinese and (I think) Japanese and some kind of western resturants, plus the buffet one, a cake shop/afternoon tea cafe.
Location, location, location! This hotel was connected to Pacific Place mall and two exits of Admiralty MTR station. I think it's a business area with an expensive mall for the wives of rich businessmen! (Lol!) Pacific Place is a clean, bright, large and expensive mall for wealthy people. There are more affordable shops too, mostly on the level 1 (Mc Donald's, Mango, FCUK, Watson's etc) and a few on the one above. I noticed that the most expensive shops were on the highest floor (Dior, Chanel, LV etc etc). There were some brands that I was pleased to see because they are hard to find back home (Miu Miu!!!! Shu Uemura etc). There are several resturants near the MTR station and there is a food court with KFC etc. There is a Lane Crawford and a Seibu (with a great food area on the lowest floor of the shop with food from ALL around the world - I saw Waitrose juice in 2003!) It's pricey but good quality and nice selection. I liked very much the Japanese foods which are rare in the UK. Pacific Place is fine if you have a lot of money, or just want to admire the shops and relax. It's not extremely busy. There was a bus terminus underneath a connected mall (Queensway Plaza) and other bus stops around that area too. It was, I believe in walking distance of many business buildings. It was also where you could get a bus to the Peak, Stanley, Ocean Park plus other touristy places. You could also get a tram to Causeway Bay, Wan Chai, a Star Ferry Port and others. Theme: HotelComparison: more expensive than averageDirections: Take the MTR to Admiralty, then the exit for Pacific Place, go to the lifts near Mc Donald's and go to level 5 (I think) for the hotel.
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Unlike hotels in other Asian countries, most local hotels still charge for local telephone calls even on the executive floor. The Grand Hyatt is a clear winner charging the highest of all the hotel on the Island with HK$ 7 per call ! The Island Shangri-la is the only hotel on the Island to offer complimentary local calls in every room. The Conrad, Park Lane, and JW Marriott are also the only other hotels on the Island that offer complimentary local telephone calls on the Island, in their executive floor rooms. Theme: Hotel
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