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Hotel Class: 
5 Stars - 13 Reviews and 451 Opinions
Salisbury Rd, Kowloon, Hong Kong, China
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swissfondue
- Reviews: 101
User Rating
The Jewel in the Colonial Crown.
The luxurious Peninsula Hotel at the Harbour end of Tsim Sha Tsui is Hong Kong's oldest hotel and a tourist attraction in its own right. Each time I walk past (normally on my way to Harbour City, the Avenue of Stars or the Star Ferry Terminal) I stop, admire the facade and sigh.
I havent stayed at the Peninsula as I prefer to stay close to the bustling area of Mongkok. I have however partaken of afternoon tea in the Lobby, which was overall a pleasant experience, though if I was a guest I might become frustrated by the noise, activity and sheer volume of people in the Lobby during tea times.
The architecture of the Lobby is quite stunning with neo-classical columns and gold influences. You do have plenty of time to enjoy the ambience as reservations are not taken for high tea and the waiting time (only 20 minutes for me) can be up to 2 hours on some occasions. Not sure I would queue for two hours!
I enjoyed my finger sandwiches, sweet french pastries and scones while listening to a string quartet. Everything was nicely presented and the service was what I expect from a 5 star hotel of this calibre. I did note that although it was as busy, it was not quite as touristy as a similar high tea experience at London's Ritz Hotel.
The hotel is currently undergoing renovation of its Tower rooms which by reports had become a bit "dated". Reviews on Tripadvisor are uniformly good but some guests question whether the hotel needs to improve its customer service. If you are lucky enough to be a guest you can choose (for an extra charge) to arrive by Rolls Royce or by helicopter no less.
Hong Kong is a "money" city and this is abundantly evident at the Peninsula Hotel. In a vibrant cosmopolitan city, the hotel is one of the few places to carry on the traditions of the city's colonial past.
High Tea is served daily in the Lobby between 2pm and 6pm. Cost is approx HK$400 per couple.
- Opinion of Price: N/A
- Written May 10, 2012
Peninsula Hotel Hong Kong Photo: Festive Peninsula Hotel
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ccjai
- Reviews: 1
User Rating
Valuables go missing!
Bad experience at Peninsula...
The following incident happened to my sister and her children yesterday.
My nephew left his new iPad in the hotel room, as my sister didn't want him to play with it during his meal. So, he left it on the desk and went out for lunch. When they returned to the hotel room after lunch the iPad was missing. My sister reported the missing iPad to the hotel staff and instead of advising my sister to report to the police, they requested to search the room and all my sister's belongings. She is a trusting person and therefore, she let them search her belongings, even her laundry bag. They didn't find anything and left saying that they will investigate the matter. They did not respond until my sister asked them again later in the evening. The staff were not helpful at all, and instead, my sister was treated as though it was a scam to claim insurance. We are offended by this incident. This is what you call a five start hotel!
We are truly disappointed that when you really need the service in more important circumstances that they have not been of true help, and in fact, have treated my sister inappropriately!
We have reported this incident to the police and it is under investigation.
Just some background info. Our family have been using Peninsula service for several years and have always been happy with their services until yesterday. We will not be returning to this so called "five star" hotel again.
The lesson learnt from this story is, no matter how many stars a hotel is rated and how good a reputation they have, do not lose guard.
Always lock away your belongings or take them with you! And if you lose anything in a hotel room, don't touch anything to contaminate the scene. Report to the police immediately. Don't let the hotel staff search your belongings. Only the police have the right to.
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nepalgoods
- Reviews: 1339
User Rating
Helpfulness
Old Traditions
I did not stay. But a visit to the famous Peninsula is a must in Kowloon! It was opened in 1928. And the Afternoon Tea is famous and a must! Many celebrities have stayed here: for example Elisabeth Taylor and Lady Diana.
The hall and shopping mall have the atmosphere of luxury and tradition. Just to walk around and have a look on all the splendor is great fun!
Unique Quality: The hotel owns 14 Rolls Royce, which can be booked for transfer and sightseeing.
- Opinion of Price: more expensive than average
- Related to: Luxury Travel, Historical Travel, Romantic Travel and Honeymoons
Peninsula Hotel Hong Kong
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GraceH
- Reviews: 13
User Rating
An elegant oasis
I stayed at the Peninsula Hotel in Hong Kong in April 2007 for 3 nights and loved it. My suite was beautiful, the service was wonderful (they even handled my dinner reservations for restaurants outside the hotel and faxed confirmations to my room!) and they have a fabulous restaurant on the premises that I really recommend: FELIX, the food was wonderful and the decor and ambiance very chic.
Unique Quality: Location, decor, service...CLASS.
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meccostaud
- Reviews: 78
User Rating
Ultimate Luxury Hotel in Asia
Sure one of the most memorable hotel stays of my life, the Peninsula was astounding. Beautiful, elegant, impeccable service and facilities. Even if you don't stay here, I highly recommend taking high tea in their elegant lobby.
Unique Quality: The salon and spa were outstanding, with first-rate services. The gym facilities were spotless and wanted for nothing. The indoor pool is designed like a Roman bath with marble columns and beautiful tiles. There is a breathtaking view of Hong Kong harbor from the pool. The staff greets you with towels and a cool drink when you arrive.
The restaurants at the hotel are the best in Hong Kong.
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aycha
- Reviews: 121
User Rating
Helpfulness
Your Vacation has a Dress Code
I'm a big fan of the Peninsula as it never disappoints in terms of customer service. Great food through room service is a god-send when you're too tired to drag yourself out to yet another restaurant. Do note that they do have a dress code which ultimately means that you don't get to hang out in the lobby and most of their restaurants with your shorts and flip flops even if you are on vacation.
Unique Quality: Quiet large rooms, fax/secretarial services, fresh fruit daily, friendly staff.
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bmw10111
- Reviews: 13
User Rating
One of the finest hotels in the World.
For many years I have seen the Oriental Hotel in Bangkok grab top honors as the worlds best hotel. While the Oriental is indeed a great hotel, having stayed at both hotels, I think that the Peninsula in Hong Kong offersa far better overall experience.
While my family has been staying at the "Pen" for over thirty-five years, the hotel was actually built in the late twenties. The building, its public rooms and restaurants are a sight to see even if you can't afford to be a hotel guest. The lobby is itself a tourist attraction. Daily, ladies and gentlemen from around the world gather for tea, and to people watch. With huge pillars, black and white tux clad waiters, and gold gilded ceilings, this room is very impressive by anyone’s standards. One of the main reasons I prefer the Peninsula over the Oriental is you can feel the history of this hotel, and the feeling of the city of Hong Kong around you. For me when I am at the Oriental I smell the Chao Phya River, when I land in Hong Kong I smell money.
There are two major wings of the hotel. The old main building and the thirty-two-story tower, completed in 1994. The old building has lost much of its view, but for me I still prefer it. Btw: That's also where James Bond stayed. The views from the upper floors of Victoria Harbor are breathtaking.
I am not sure what the employee to guest ratio is, but I can say that I rarely waited for anything. In the old days, the bellmen wore their master keys around their necks like a small hula-hoop. Now things have been updated, but the service remains the same, impeccable.
Unique Quality: Now, about the rooms, I am a techno geek, and have stayed at literally hundreds of the world's finest hotels. I have never stayed in a better-equipped room. We stayed in a "Deluxe Suite" it was around 1,400 sq. ft. With a formal dining room, and 1 1/2 baths. The bedroom is equipped with a little black box on each side of the bed. I looked in vain to discover who made it; because I need it in my life. I believe it to be custom made for the hotel. This one-box controls, all lights, temperature, television, dnd button, radio, and more. If you wanted to (which we sometimes do) you would never have to get out of bed. The bathrooms are equipped with Televisions and hands free phones. I think our suite had a total of three phones in the bathroom.
The Hotel has a great spa, and on the 8th floor, an awesome pool that juts up against the window for amazing views of the city. Again the spa is great but the prices are as well.
For airport transfer the Hotel can arrange (read extra cost) to pick you up in one of the hotel's fleet of Rolls Royce automobiles.
Each suite or floor has a butler. One of the things we liked was what we called the "magic box" This is a way for the butler to get your shoes for cleaning, leave small packages, or drop off your daily newspaper without disturbing you.
The room service is prompt and delicious, but very expensive. Candidly, the whole hotel is very expensive. We had a great dinner; with a moderate bottle of Red wine at Gaddi's and it set me back $350 with service. There are about eight very good restaurants here. Many people consider them to be some of the best that Hong Kong has to offer. I like the Pool-side Terrace, with its teak chaise lounge chairs, and relaxing oasis, surrounded by one of the most densely populated cites in the world.
Overall The Peninsula Hotel in Hong Kong, and the George V in Paris are my favorite city hotels. They are wonderful, but each traveler will have to decide if this luxury is worth the price.
- Opinion of Price: most expensive
- Related to: Food and Dining, Spa and Resort, Luxury Travel
Peninsula Hotel Hong Kong Photo: Front of hotel
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Man_U_canuck
- Reviews: 6
User Rating
Hong Kong hotel
look at the price and you'll know why it's the toppest hotel in Hong Kong......
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arni_ph075
- Reviews: 189
User Rating
Grandest Hotel in Kowloon
Work in progress
- Opinion of Price: most expensive
Peninsula Hotel Hong Kong Photo: Peninsula
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coolpanda87
- Reviews: 395
User Rating
Helpfulness
The Peninsula Hotel
Known as one of Hong Kong's most afffluent hotels, the Peninsula has one of the best views of Hong Kong. Inside are beautifully decorated rooms, & the service is excellent.
Unique Quality: I would also recommend going to the Peninsula for high tea, for the experience itself is worth it. The elegance & peace could temporary shelter you from the busy streets outside.
- Opinion of Price: most expensive
- Related to: Spa and Resort, Business Travel, Luxury Travel
Peninsula Hotel Hong Kong Photo: The Peninsula Hotel
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High Tea at the Peninsula, Hong Kong
Peninsula Hotel Hong Kong
lobby of the Peninsula Hotel, Hong Kong
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best hotel bar with a view
I am wondering what is the best hotel bar in HK for a great view that doesnt have an entry charge at the door.
I assume no hotel bar has door charge but despite the expense of drinks i hear Felix bar- The Peninsula Hong Kong, Salisbury Road is the spot to visit for a few drinks. Especially the toilets!
RE: best hotel bar with a view
I didn't visit the Felix but i know that the hotel Lobby Lounge of the Intercontinental Hotel on Salisbury Road, right at Victoria Harbor does not charge at the door and the view is fantastic. The bar is great with live music nightly. It's a spacious room and friendly wait staff.
RE: best hotel bar with a view
Yes, the Felix is THE place to be for a drink with awesome view.
The InterConti might be good but the Felix is simply breathtaking... especially the toilets. ;-)
However, as you can imagine, prices are steep.
Cheers,
Robert
RE: best hotel bar with a view
The best bar with a good view of the Victoria Harbour is the bar on the top of the Sheraton Hotel in Kowloon.
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I would also recommend going to the Peninsula for high tea, for the experience itself is worth it. The elegance & peace could temporary shelter you from the busy streets outside.
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Peninsula Hotel Hong Kong
We've found that other people looking for this hotel also know it by these names:
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Address: Salisbury Rd, Kowloon, Hong Kong, China