When booking with a UK tour operator for the Dona Alcina you can be allocated in either hotels - we were in the Dom Francisco.
The rooms were kept very clean & we had no creepys in there, however it is very basic & the beds incredibly hard. We were there in April & the heat was awlful at night we had all of the windows & doors open and the fan on not that it did anything & it was still too hot to sleep.
The hotel is B&B and the breakfast was cold toast & you can pay for extra items, however there were lots of flies all over the toast so we went out to eat.
The pool is nice & clean however there was a lack of sunbeds. It has a great location in the center of Candolim and is about a 10-15 mins walk to the beach, get someone to show you other wise you will never find it!
You should be aware that towards the back of the property is an electricity pylon and several deserted blocks and some of the rooms are occupied by local people.
We are not fussy people & expected basic but not like this! so after a few days we moved to another property not far away as Candolim is lovely & we will definatly return just not to the Dom Francisco.