Phoenix Park Inn Resort
by TripAdvisor Member fizz3011
We have just returned from 2 weeks in Phoenix Park Inn Resort . We were allocated a room with no balcony in the old block, the rooms were tired and in need of a good 'going over'. (Block above the Reception area)
The rooms were allegedly being cleaned daily, but you had to ask the boy to brush and mop the floors!! The bedding changed weekly.
The new block (ROZA) has almost finished. Rooms were now being allocated, however, we were not the fortunate ones!! Although I did ask!!
The breakfast was same every day, it was ok if you liked eggs!!! The service was on the slow side, although the waiters were brilliant and tried their best to help, it was obvious they were short staff.
Food in the restaurant was ok , not fantastic and a bit pricey compared to the other restauants nearby, where we had some fantastic meals at half price!! CASA SEA Shell restaurant, across the road from the hotel and Inferno which is slightly further down in a side street were two of my favourites! There were others as well...)
You had to be up early to get sunbeds, so we went to the beach instead. Cost 100 rupees for a sunbed on the beach with decent toilet facility (we used Bayview shack)
Entertainment provided by the hotel was rubbish so we were out to different places as taxis and rickshaws'tut tuts' are safe and really cheap. If you've never been to Goa or India before experience taking the local bus, even the once, just for the ride!!! It costs 4 rupees to get to Calungate!!
Overall the holiday was good and the hotel was better that most of the others on this resort with similar ratings but if I were to stay there again, I will insist on the new block and certainly one with a balcony!!
Will I go there again??? Possibly!
Good Hotel, Pathetic breakbast !
by TripAdvisor Member ANIRMITR2
We 3 friends stayed at the Phoenix park inn. The room is beautiful, quite spacious. The service is slow but OK. The pricing is decent too. Now the cons: atleast 6 kms from calangute, the most happening place at Goa. Taxi fares would rip you apart each time u want to go to calangute ! The breakfast is horrible !!! They do no serve American/European breakfat at all !!!
Goa is Great
by TripAdvisor Member lizofsurrey
Our stay at the Phoenix Park Inn was enjoyable. We did know that some building work was going on at the hotel but it did not affect our stay. Some noise but nothing to worry us that much. The staff were very helpful and friendly. Our room was large and clean and beds changed regularly, clean towels every day. The gardens and pool were kept very clean and towels were provided for pool use. Sun beds were provided and quite comfortable. We did not eat in the restaurant so cannot comment as there are so many places to eat outside. The breakfast was adequate but if you asked for any kind of egg they always cooked to order. We have stayed in Candolim 5 previous times and this was by far the best hotel we have stayed in. Ok its not the Ritz but unless you stay in a 5 star hotel it is very acceptable. The pool is very nice but does tend to be quite shady after about 3pm. We like Goa very much the people are fantastic and its very cheap to eat out. Cost us about £10 a night for the 3 of us for 3 course meal and drinks. Recommend the Casa Sea Shell fantastic food .
A good base hotel
by TripAdvisor Member sylviebabe
We had read all the reviews before we went but we went with an open mind. The bilding work has been completed. There are a lot of trainees but they are trying very hard to be off assistance but a lot of them I found to be very shy. I found that a kind word and a smile brought them out of themselves and we could not fault there service. The swimming pool was lovely the water was clean and well kept. The bar service was a bit slow but hell I am on holiday. Our room boy was ok and we came back everday to something on the bed and in my sister and nieces room they came back to a crocodile which was incredible. The breakfast by Goan hotel standards was above average as a lot of the hotels were only giving tea and toast ours was a full buffet breakfast starting with fruit juice, cereal,porridge,toast,eggs to order cooked fresh except for boiled eggs that were already in the buffet. They changed the rest of the buffet hot items daily we got bacon a few days a little fatty but plenty of it. The only downside was there were only two toasters that would take four slices each this could cause a bottleneck we were always early as we like to make most of the day. There was also fresh fruit and a selection of indian food sorry I did not try this.
The good thing is that you are in a little lane not to far off the road but far enough not to hear the road noise.
I found the beds to be very comfortable not the usual two inch mattress.
Would I go again yes
Would I use this hotel again Yes
I loved my stay at the Phoenix Park Inn.
great value
by TripAdvisor Member lovetravellingYork
Wasn't sure what to expect with the varied reviews. We were pleasantly surprised with the facilities. The rooms were clean and the twin rooms were very spacious. The double rooms were a bit small with an awful view of next door's rubbish but if you had a view of the pool then no complaints. Breakfast was better than we expected with good Indian options. Staff were mostly friendly. The walk to the beach was fine if you know India - it was nice to see familiar faces on the daily walk to and from the beach shacks. Would go back for sure.
Pathetic Experience
by TripAdvisor Member ritesh_g1
We stayed in this resort for 3 nights and those were the most aweful time that we had anywhere in this world. Here are our experiences
•We were three and needed another bed in our suite. The hotel had promised us to give one. When we reached our suite in the night, we found that the extra bed was broken. We called the reception at around 10 PM but the answer we got was to adjust somehow since the hotel had no extra bed and all that we got was a mattress that was placed on the floor. The hotel promised to place a bed the next day.
•Next day, we went out of the hotel with a “PLEASE CLEAN MY ROOM” tag on the door. We came from the sight-seeing trip after midnight at
1:00 AM, thinking that our room will be clean and with a bed, only to
find that the tag was changed to “DO NOT DISTURB”. This was amazing as the hotel knew that we had gone for the tour that was arranged by the hotel itself. The room was in the same state without extra bed.
•On complaining to the general manager of the hotel, Mr. Mario Nazareth, we were assured the next day that we would be given another
room. We were hushed into changing the room and we left soon after that in the afternoon. When we came back at 1 AM, we found that the air conditioner was not working. It was quite obvious that the incorrigible hotel-staff did not even take the pains to check whether
everythig was okay in the room or not. At 2:00 AM in the morning, after a series of visits by the house-keeping and numerous calls to the reception, we came to know that the AC could not be repaired. At that obscenely late hour, the hotel staff gave an option to change the room again. We were so sleepy, tired, exhausted and hopelessly frustrated that we decided that we’ll stay in the room itself without
AC.
•Following is an insight into the shabby world of the restaurant named Geoffery’s:
-We found cockroaches roaming near the buffet area. On informing the manager Mr. Sebastian (a.k.a. Max), he just shrugged off as if they were part of the menu. He just smiled and turned his back and did not even care to remove the roaches.
-This place used used-Bisleri-bottles (which not even roadside shacks
use nowadays and which is really unhygienic) to serve water.
-Food was not upto the 3-star standard.
In a nutshell, this place is not a place a person should go for a holiday or relaxing. It is really surprising that this hotel has a 3-star rating. Rather than relaxing and chilling out, we were quarrelling with the staff all the time. We recommend that this place
is really avoidable if someone wants to spend a carefree, peaceful and memorable holiday in a place like Goa.
Great, reasonably priced hotel in Candolim.
by TripAdvisor Member trishmm
We stayed at the Phoenix Park for two weeks from the middle of March. We flew with FC, and very comfortable it was too, (for an aeroplane!).
When we arrived at the hotel, we had to wait about 90 minutes to be allocated our room. Not too good considering long flight and other travellers on our flight, staying here got their rooms straight away. Should have moaned to the rep, but couldn't really be bothered, it was slightly irritating, nothing else!
The hotel is indicated to be a 3 star, by Goan standards possibly, by European standards, it might scrape a 2 star. Having said that, a bit of perspective should be added, and consideration for the location and the prevailing conditions in the country generally.
Our room was a bit on the dim side, it was in the back of No 2 block. Balcony overlooked one of the other blocks and a pathway.
The room had a large king-sized double bed, which by some people might have been considered to be hard, however, I kinda like my bed a bit on the hard side, so it suited me just fine.
There are also two ceiling fans and an air conditioning unit for cooling, which at that time of the year you really do need. Yes the air con was a bit noisy, but it was fine and did the job. The bathroom was a hoot. No tub, but a 'wet room' type shower. Yes and after you've had the shower it is a truly 'wet room', the water goes everywhere because unfortunately the shower curtains aren't long enough to go all the way round. The tiles in the bathroom had a style all of their own, around 4 feet from the floor every single tile is cracked, it almost looks deliberate, and we decided it was an 'artistic feature'!
There's a couple of bamboo type armchairs and a small coffee table by the balcony door, and facilities for tea/coffee making, and the fridge had essential supplies of water etc in it. The room also has a decent TV, with dozens of channels, many of them in english, or showing English language programmes.
The room was cleaned every day, some days better than others, depending on which 'boy' was doing it, although the tea/coffee/fridge replenishment was a bit haphazard in it's frequency. Bed linen was changed regularly, and I noticed that on a couple of days it was changed daily, (this of course could be something to with my having spilt tea on it!) We also, on at least four occasions got the towel decorations on the bed, very nice touch.
The breakfast is a buffet style, and it varied on a two or three day cycle, toast, beans, sausages, fruit, Indian choice etc. There is also the opportunity to have eggs done in whatever style you like daily, I didn't partake, but hubby did, and said they were very good.
Hotel food and drinks pricier than restaurants outside, but I think you expect that, quality very good, and when my curry meter reached full and I asked for a tuna sandwich (not on menu), it was dispatched without question.
The swimming pool is lovely, any place that you sit/lay, will have you in the sun at some point during the day. It's surrounded by coconut palms, and other green things, trees, bushes etc (I don’t do plants) that offer shade away from the heat of the sun. If you do want the sun all day, I’d suggest the beach; it's a 10 minutes walk or 50 rp taxi ride.
The hotel is down a little side street off the main North Goan 'drag', which is great because with the trees etc, it takes away the traffic and general noises from the surrounding area. Taxis are right outside the hotel entrance. We were very fortunate to find a great chap called Santos, (after a couple of duffers) who was unfailing accommodating, and reasonable about pricing. We were able to employ Santos' services for about 10 of the 14 days, and were very happy to do so.
The Phoenix Park is a great place to stay; we thoroughly enjoyed our time there, and would absolutely return. Whilst not probably achieving the 3 stars claimed, the standard of service from the staff was easily 4 stars, very helpful, great standard of spoken English, polite and courteous at all times, they are a credit to the hotel.
Clean but basic
by TripAdvisor Member whitehart
Stayed here Dec 09-16. Building work noise horrendous !!! Angle grinder going from 8am _9.00pm.
Apart from that we were pleasantly surprised. There is no doubt , you get what you pay for. Rooms clean but VERY well worn. Breakfast poor apart from the guy who cooked your egg order fresh. Pool area clean but as said before you have to chase the sun round it as there is so much (to much really) greenery. Also when the new block is completed I can't imagine there being enough beds. If you go expecting a basic 2* as stated ,you should have no issues.
Great at Phoenix xmas & New Year stay 2007-2008
by TripAdvisor Member greenwichgirl
Stayed at Phoenix 22 Dec 07-6 Jan 08 for 2 weeks. We were last to be allocated rooms after long wait. People before us had rejected rooms allocated to them and we thought the worst. We were put in block 4 and couldn't fault anything. Yes the rooms were a little tired but really comfortable with TV, fridge and electric points . We had hot running water everyday! A first for us in Goa. The building work was just finishing and the new block nearly completed when we left. We peeked into the new rooms which looked really good. The building work did not affect us at all with very little noise. We split our time by the pool and beach and enjoyed both equally. The breakfast was good and no complaints at all, plentiful and reasonably varied. Staff as usual in Goa were brilliant with nothing too much trouble. My husband made trips to the inside bar for football results and updates from the TV which screened live games, much to his joy.
Would I return to the Phoenix? Most certainly. One of the better hotels in North Goa we have stayed in. You need to remember the majority of hotels are on the basic side.
Forum Posts
Phoenix Park Inn Resort - Candolim
by ciano125
Hi all,
We are flying out on Monday for our first visit, I've been reading all the posts on here all year!!
As the title says, we will be staying at the Phoenix Park Inn, and I'd like to know if anyone has stayed there recently - could you share your thoughts with us if so please? Good or bad, I've absolutely no idea what to expect!
Thanks a lot,
Regards
Cian
Barnsley, S Yorkshire, UK.
RE: RE: Phoenix Park Inn Resort - Candolim
by ciano125
Thanks for that Sanjoo, how far roughly would you say it is from the Beach? Is it a short walk or a taxi ride away?
Cian
RE: RE: RE: Phoenix Park Inn Resort - Candolim
by BluBluBlu
Its about a five minute walk to the beach...check out www.johnthemap.co.uk for a view of the area...
Never stayed there, but typically Goan hotels are very basic...! But you'll get good customer service, lots of smiling faces, so just use the hotel to shower & sleep.
Enjoy!
Blu
RE: RE: Phoenix Park Inn Resort - Candolim
by ciano125
Thanks Blu,
Are you going to the meet at the Public Bar at 1pm on Sunday 3rd December? We'll have only been there a couple of days by then, but hopefully we will be able to find it!
Cheers
Cian
RE: RE: Phoenix Park Inn Resort - Candolim
by BluBluBlu
Hi Cian,
I can't make the 3rd, but hoping to make the 10th ( i always book last thing!)...have a great time out there though, if you walk down to the beach, turn left, and walk towards the Fort, try a shack called 'Fishermans Hut'...Vanessa will look after you!
Might see you on the 10th...
Blu
RE: RE: Phoenix Park Inn Resort - Candolim
by Sunglow
Hello to all VT Meeters,
Re Meet Up Sunday 3 December and every Sunday at 13 00 hours.
Please note
THE PUBLIC BAR IS AT PRESENT A BUILDING SITE! DIVERT TO JERRY'S BAR further up Calengute High Street on the other side of the street towards the beach on your left hand side if facing the sea.
The Phoenix Park is execellent and sure you will not be disappointed.
Sunglow.
Sign in with Facebook
