Two week business trip made bearable at the Marriott
by TripAdvisor Member mbasrld
I spent two weeks in Hyderabad in mid-December 2007 and was pleasantly surprised at the Marriott. The room was well appointed, food service exceptional - had breakfast & dinner on premisis, and the staff was very helpful and efficient.
I also used the health facilities every morning and found them to be as good as my health club in Houston - new equipment and in very good working order.
When I had a problem with flight connections, the front-desk was a great help in resolving the problem with the airling & transportation to the airport.
All-in-all, this was one of the best hotels I've stayed in.
A comfortable place to relax on a business trip
by TripAdvisor Member Banks3
The entrance to the Marriott was well-appointed, welcoming, and hospitable. The staff was courteous and prompt from the front desk to the laundry service folks. The restaurants in the hotel were more than adequate for me (I was there alone on business) with offerings of both Indian and western cuisine. I couldn't get internet access to work in my room and the business center seemed a little thrown-together, which could be a problem for some people, but it was functional. The rooms were clean, comfortable, and felt like an oasis after navigating the crowds of Hyderabad. I had a view of the lake which was soothing, but the ever-present bustle was always just a glance away. Although there is a waterway avec sewer adjacent to the hotel, I was unable to pick out an odor. Overall, I was very happy with my stay here.
Okay hotel, if you can get used to the smell...
by TripAdvisor Member Fortwood
I stayed here for two nights during my business trip to India.
I stayed on the 6th floor. Both the room and hallway were very smelly and damp. The hotel has a very nice fitness center on the top floor. The fitness center did not smell at all. The hotel has a standard breakfast buffet with many south Indian food.
Internet connection and laundry service were very expensive. My bill had many errors such as being billed for the service I didn't use. I recommend careful inspection of your bill upon checkout from this hotel.
A place of extremes
by TripAdvisor Member Gastropod
I stayed at the Marriot in Hyderabad a couple of times during May 2008.
First the good bits, then the bad bits then the simply bizarre bit.
1. I had airline problems with luggage and the concierge service could not have been more helpful! They lent me a suitcase whilst mine was sorted out - didn't happen but that's another story. They chased the airline and the suitcase menders on my behalf. Top marks.
2. The Okra buffet is the best I have ever experienced anywhere in the world. Fantastic multi-national food at very reasonable prices. Roast beef is a rarity in India but perfectly cooked and prepeared roast is outstanding! Breakfasts were also excellent as well.
3. The geneal ambience and rooms were very good. Few noise problems.
4. Really nice pool and public areas with excellent and discrete service.
Now the bad bits.
1. It's a good hotel but why, oh why did they build it next to a sewage plant? If you look over the wall, you see an outflow carrying raw sewage. The smell has been commented in other reviews and I would certainly agree with these. It was simply overpowering for much of my stay. Yeugh!
2. The cost of internet connection is sky high. So high, in fact that I decided not to use this service. It was much more expensive than comparable establishments and I wonder why? Surely Marriott could see that if they dropped the price a little, many more people would use the service and Marriott would make more money.
3. Laundry was also expensive.
4. The bar closed early at 22:30. I am told this is a local law but I saw them serving other people after they declined to serve our group. I hasten to add that although British, we were well turned out and well behaved. Not at all happy about this.
5. The check out had some errors on the bill, in the hotel's favour. I understand that this is not an isolated incident.
Now the bizarre bit.
They had airport type security during our stay. There have been terrorist problems in Hyderabad and I guess that the up market hotels could be a target. There were the usual couple of Indian staff doing some peremptory checks- On several occasions I just walked through, the buzzers sounded but I was not searched. My bag was just passed without being checked. As well as the couple of staff who were 'checking' people coming into the hotel, there were the typical four or five uniformed Indian staff looking on. The odd thing was that there was nothing to stop anybody from walking beside the security check and into the gardens, and from the gardens into one of several other unguraded hotel entrances. You wonder why they bother! Furthermore, when we came back late one evening, nobody was there to check us. Presumably terrorists in India limit their activities to office hours.
All in all, some outstanding bits which are marred by some bad bits. That's why I've marked it middle ferdiddle.
Better than most alternatives in Hyderabad
by TripAdvisor Member Therooster
In a country where stars are given to hotels seemingly randomly, this is a "real" luxury hotel. It won't blow you away, but at least it's a proper 5-star property, as opposed to other hotels that do not deserve their stars. It's clean, comfortable, and functional. The staff is very friendly and professional. The food is outstanding. Try the special japanese-style dessert in the evening buffet. Unforgettable! The rooms are also large enough and comfortable. I didn't smell anything odd, so I'm not sure what everyone else is talking about, and cannot comment on that. It was fine by my nose. The location is not fantastic, but it doesn't matter, as you can get to everywhere very easily by taxi. Internet access is fast and reliable, room service is great and laundry fast and efficient (ordered overnight drycleaning and they did it within a few hours at no extra charge!). All up, I strongly recommend it.
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