Fort House

2/6a Calvathy Road, Fort Cochin, Kochi, 682001, India

1 Review

Fort House
Enter dates for best prices
Compare best prices from top travel partners
Expedia.com Booking.com AMOMA.com

91%

Satisfaction Excellent
Excellent
52%
142
Very Good
31%
85
Average
8%
24
Poor
3%
10
Terrible
2%
8

N/A

Value Score No Data

Show Prices

Good For Business
  • Families84
  • Couples86
  • Solo88
  • Business100
  • kamaferro's Profile Photo

    Horrible experience

    by

    First my son cut his foot because of a dangerous glass panel used in the reception area. Quite unusual and very hazardous for clients or children. They made me pay a big bill of the hotel doctor which I cannot claim. This is hotel responsibility. They could be sued.
    Secondly, a terrible service at their restaurant, breakfast and especially dinners.

    One of the evenings we waited more than 1 hour to have our food and there were so little clients. When we complained nobody came even to apologize for the delay. Lack of management and customer service.

    The last evening was really terrible, we saw guests leaving because nobody served them for long time. A group of tourists were so fed up and complained to us. I had to go and complain to a guy at the reception, then again after 1 hour the food arrived even cold.

    We even had the visit of a big rat walking nicely near the tables. And if that was not enough a big smell of rubbish coming from the sea. What appetite !!

    Next day before departure we were happy to notice dead bodies of dogs floating just few metres from our table. I never had such a bad experience.

    The bedsheet in our room and the floor was full of sand, coming from outside. Not a great idea to have a forest look and then find sand everywhere in the room. We heard always noise even late in the evening coming from a bar next to the hotel.

    The only person to congratulate was the old man who carried our luggage. Always available and courteous.

    People at the reception not professional at all. And to end the so called special Ayurveda treatments. Just commercial and not good at all. The doctor in charge is not an Ayurvedic doctor but simply a seller of treatments. He doesn't even visit you telling your Doshas and what you need. I can assure you that I know Ayurvedic doctors of high knowledge and professionalism. I think he needs treatment himself first. Very bad energy. We just wasted money for all massages and treatments. People at the reception laughing at him. What a place. Likely we stayed 2 nights. I will copy this complaint also to the Director of Nagarjuna because they are a franchisee of well reputed Nagarjuna, so they the name affected.

    This hotel has no management, without customer service.

Comments

Popular Hotels in Kochi

Sajhome

Federal Bank ATM Building, Fortcochin, Near Kunnumpuram Junction, Kochi

Show Prices

Old Harbour Hotel

Hotel Class 3.5 out of 5 stars

Tower Road, Fort Cochin, Kochi

Show Prices

Taj Malabar

Hotel Class 4.5 out of 5 stars

Malabar Rd, Willingdon Island, Kochi

Show Prices

Brunton Boatyard

Hotel Class 4.5 out of 5 stars

Willingdon Island, Kochi

Show Prices

View all Kochi hotels

View all Kochi hotels

Latest Kochi hotel reviews

Le Meridien Cochin Resort & Convention Centre
286 Reviews & Opinions
Latest: Apr 8, 2014
Bolgatty Palace Cochin
92 Reviews & Opinions
Latest: Mar 30, 2014
Gokulam Park Inn
143 Reviews & Opinions
Latest: Apr 10, 2014
The Avenue Regent
131 Reviews & Opinions
Latest: Apr 3, 2014
Raintree Lodge - Fort Cochin, Kerala
199 Reviews & Opinions
Latest: Mar 18, 2014
Taj Residency Ernakulam
336 Reviews & Opinions
Latest: Apr 17, 2014
Dream Hotel Cochin
204 Reviews & Opinions
Latest: Apr 14, 2014
Mermaid Days Inn
70 Reviews & Opinions
Latest: Mar 3, 2014
The Renaissance Cochin
93 Reviews & Opinions
Latest: Apr 16, 2014
Cherai Beach Resort
301 Reviews & Opinions
Latest: Apr 13, 2014
Hotel Cochin Durbar
194 Reviews & Opinions
Latest: Apr 16, 2014
Taj Malabar
789 Reviews & Opinions
Latest: Apr 13, 2014
Sajhome
876 Reviews & Opinions
Latest: Apr 13, 2014
Hotel Excellency
147 Reviews & Opinions
Latest: Mar 29, 2014

 Fort House

We've found that other people looking for this hotel also know it by these names:

Fort Hotel Kochi
Fort House Hotel Kochi (cochin)

Address: 2/6a Calvathy Road, Fort Cochin, Kochi, 682001, India