Smart Inn Pune

1226 Shivaji Nagar, Off FC Road, Pune, 411005, India

1 Review

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67%

Satisfaction Poor
Excellent
10%
6
Very Good
37%
22
Average
20%
12
Poor
11%
7
Terrible
20%
12

N/A

Value Score No Data

Good For Couples
  • Families55
  • Couples71
  • Solo40
  • Business53
  • An Awful stay at SMART INN

    by

    Hello Management,

    Except for the Nepali Gentleman at the reception,

    The entire bunch of personnel at your Hotel are an awful lot who do not know what courtesy is all about !!
    Breakfast literally stinks !! Must have been stale food served hot!!!
    Absolutely No Room Service, not even to fetch water!!
    No Housekeeping on daily basis. No change of linen or Coffee sachets !!
    Drinking Water outlet is located right next to WC !!!
    Telephone does not work and the operator wouldn't care to answer !!
    No Non-Vegetarian Food to be consumed by the inmates?? Hello, are you in 18th Century?? who are you trying to dictate terms to??
    It's nothing but a Paid Prison and certainly you need to pay for any one to stay at your Hotel!!
    Going by the bottomline staff, I really wonder whether the top brass themselves are courteous enough!! How else can one explain insensitivity and arrogance in your staff, leave alone basic courtesies.
    In nutshell, it's an absolutely a sham in the name of a HOTEL. You may better convert it to a shelter for your own work force. Even if you offer it @50% Discount, no sensible person who is aware of your gimmicks, will not fall prey.

    While I would certainly convey the so called "virtual publicity on your website which amounts to cheating" to the Media and the general public as well. Infact the concerned Ministry would be appealed to, to strip the License of from you for running such a Sham!!

    Regards
    V.P.Anand

    Unique Quality: It's a complete Sham and nothing short of conning people!!

    Directions: Absolutely interior.

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