Sign in with FacebookUdaipur Hotels
Our Members Say
-
bradbeaman
- Reviews: 415
User Rating
hotel mahima palace: Udaipur place
good location
-
GK17Bangalore
- Reviews: 1
User Rating
The Leela Kempinski Udaipur: Must be awarded as worst Hotel in World
As we Planned to Celebrate My Daughter's Birthday at Leela Kempinski,Udaipur..we were having other Options as well but still we chosen this One.As This is New Property in Udaipur & we found Reviews were quite Good for this Hotel but this Hotel must be the Worst in rating where there is no mean of Booking Confirmation,Hospitality,Tarriff & Management is so Poor that we were not prepared to get such worst Experience.
We chosen Best Suites in Hotel i.e. Presidential Suite & Other One was Royal Suite.We did Booking Online & we got Confirmation as well.Next Day we Called Hotel Centralised Reservation & spoke to Ms. Kanchan..As Our Requirement was of 2 More Suites as we were 9 in Numbers who were travelling to Udaipur for Birthday Celebration..so Kanchan confirmed me that all the Suites are available so I requested her to make the booking of Two More Suites as she said Presidential & Royal Suites are available so I said Ok..Go ahead with these two suites bookings...Finally,she sent me the Confirmation of Two Other Suites as well.But In Confirmation,I found Difference in Rate...The Booking which I did on Hotel Website there I found rate of 1,40,000 INR per Night but the Other Confirmation which I got from Hotel there Rate mentioned was 2,50,000 INR per night for same Presidential Suite & for same dates...It was almost Double.Immediately,I called Hotel Reservation & spoke to Bhawani in Reservations and asked him how there can be the rate Difference for Same Suite Category & same Date & that Guy spoke to me in such rude & non sense way & said whatever Confirmation I got that is not of Presidential Suite.Unnecessarily he started to arguing me.Then I Forwarded him the Confirmation Mails whatever I received..where it was clearly mentioned Presidential Suite & Royal Suite.
Meanwhile,I called Hotel General Manager Tamir Kobrin & highlighted this Issue..even my This Issue was not sorted out & he put me in another Trouble..he said there is only One Presidential & Royal Suite in Hotel...but still he asked me to forward all the Confirmation Mails to me & said by End of Day he will revert back to me...then he looked in to it & called me back & he said as this was system Error so in this case he can offer me other Suites & as I was not willing for lower Suite Categories and as he insisted me I said Ok..Give me some Duplex Suite...Immediately,I had word with Bhawani in Reservations & Shyamli Seth(Front Office Manager)...both of them said Their All Suites are Sold out during Those Days but they said they can offer me some Room now ..howcome?As Entire Family was travelling so how it is possible that half of Family is in Presidential Suite & half of Family in Simple Rooms even after getting Confirmation of Suites?
My Simple Concern was How can You send the Confirmation Mail if You don't have Inventory?I mean to say if You do have only One Presidential Suite & One Royal Suite then how can You send me the confirmation of two Presidential & two Royal Suites? & other Concern.. how can You charge Guest Unnecessarily even You don't have Fixed Rates?On Website You Charge 1,40,000INR & In Centralised Reservation you charge 2,50,000INR which is almost Double.So,No Fixed Rates in Hotel. Even it is not like One star Category Hotel even they will not put such rates as Leela Did...They are Totally Cheaters,Liars.I am not able to understand how can You charge like this?so much Difference in Rate..where are Hotel Policies?where are Hotel Rates?Where is Management?Where is Kempinski Group which is having Tie-up with Leela Group?Unnecessarily Leela is spoiling Kempinski Group Name..It is not Kempinski at All...It should be small category "Lala Type" Hotel.
I raised these concerns to Hotel GM & also with Sales,Marketing General Manager Mr. Banerjee & asked him very clearly?what is it?You are doing fraud with Peoples as You dont have Rate Policy..You are not encouraging Tourists to come to India & doing like this You are disappointing Tourists so how can you expect Business in near Future?Every day on TV Channels we are getting advertisement "atithi devo bhava" means Guest is equivalent to God but here you are looting peoples so how this hotel can be best in Hotel Industry?It must be worst.
Finally,After speaking to everyone till General Manager level Hotel didn't Honour their Booking & said they will not honour it..even I found Hotel General Manager very Immature..I saw his profile on LinkedIn..he is not having very rich Experience in Hospitality Industry..whenever I asked him Group Chairman Contact No...he refused to pass it & gave me only board No..I think so he didn't want to reveal his mistake till chairman level so he didn't tell me no...
As this Hotel is having Policy they don't allow more than two peoples in one room but in my case..they were ready to put entire Family in Two Suites...see Peoples...for solving their purpose they can do anything.But when any one of You will say You have Family of 3..they will charge you for extra room...so if they will ask you for extra room..pls. give them this example then they will understand & will realise.
I would like to bring this Issue in Leading Newspaper as well where I will mention this Hotel is charging unnecessarily?This booking was not done from Travel Agent where I found separate rates..both bookings I got from Leela Udaipur only with huge difference of rates.
So,Here I would like to advise everyone don't stay at this Hotel..Its better to stay at Taj Lake Palace which is centre of attraction otherwise Oberoi UdaiVilas.I am feeling very Guilty here that this hotel in my country looting Guests after charging them unnecessarily so what other Guests will get impression after visiting here?Be Cautious.....otherwise You will be in trouble like me.I am alerting everyone here...
And for Hotel..Pls. stop cheating Peoples...Its very shameful as you are doing.....Make the Policies,Improve Your Reservation System & Charge the Peoples as per the rate not as per Your Pocket.Pls. stop this greediness.Excess of Everything is Bad.Must be awarded as Worst Hotel In World.
Unique Quality: Nothing to Like Much
-
rajiv00
- Reviews: 8
User Rating
Poonam Haveli: A nice, cosy and traditional hotel
Poonam Haveli is a cute little hotel (with approx. 20 rooms) in the heart of the old city in Udaipur, walking distance from the City Palace and the Lake. Most tourist attractions are a stone's throw away.
The hotel has most amenities: Roof Top restaurant, Travel Services, Internet (for a fee), laundry (for a fee) etc.
Hot Water continues to be a problem. Since they use solar panel heaters, the availability and flow of hot water is periodical, inconsistent - but mornings, there's always hot water.
Unique Quality: Nice location, great view of the city palace and the lake from the roof top, most rooms have a balcony.
- Opinion of Price: about average
- Address: 39, Lal Ghat, Udaipur 313001, Rajasthan, India
- Phone: +91 294 2410303
- Website: www.hotelpoonamhaveli.com
- Related to: Singles, Arts and Culture, Budget Travel
- Written January 20, 2010
Outer facade of the hotel.
-
indiabazaar
- Reviews: 152
User Rating
Helpfulness
Personal Guest house: Guest House
Personal Guest house.. with double bed room with Breakfast, Lunch , Dinner , City tour , Airport/Railway pick up, $40 each person a day...
Unique Quality: Stay with Indian family , Learn more about Rajasthan, Indian culture and relegious...
Just a $40 a day include all of ur expenses fits in ur budget.
Such as Nice Double bed room with American Toilet, Breakfast, Lunch, Dinner, City tour, Airport/Railway pick up just in $40 each person.
-
indiabazaar
- Reviews: 152
User Rating
Helpfulness
Budget Class: Budget Class Hotels
Many Budget Class hotels in Udaipur from
Rs 300 to Rs 1000
With facality of
Hot water, Telephone, TV, Doctors on Call, Swimming pool, Cable TV
Sort by: Most recent | Most helpful
1 - 5 of 5
- 1
Explore the World
- Tacola Resort and Spa
- Burcu Kaya Hotel
- Homewood Suites by Hilton Houston - NW
- Resort at New Braunfels
- Riad Les Trois Mages
- Premier Inn London/Buckhurst Hill
- Howard Johnson Addison
- Caleta Hotel
- Green Bay Hotel
- Coblanca 29
- Le Relais Nantais
- Hotel Tourist
- Heart of Texas Motel
- Mission Motel
Questions and Answers
Q: Cheap luxory hotel in Udaipur "Will heading for a 4 week trip around Rajasthan in less than two weeks time. I am on a budget but I want to break it for a couple..."
A: "I have just had my 6th stay at Jaiwana Haveli. Not a 'luxury' hotel - but has the most perfect views of the lake and surrounding Arrevelli Hills. While I was there 2..."
Latest Udaipur hotel reviews
- Jaiwana Haveli
- 492 Reviews & Opinions
Latest: May 24, 2012 - Mewar Haveli
- 310 Reviews & Opinions
Latest: May 10, 2012