NOW: Taj Gateway Hotel Ganges Varanasi
FEB 2011 UPDATE: Taj Gateway Hotel Ganges Varanasi (Formerly Taj Ganges): This property represented one of the only accomodation disappointments on our tour. Infrastructure is there, but management is just off key! We were a small group: about 10 - 11 rooms in total for 19 people. The hotel was full, however.
Double occupancy rooms didn't have the right amount of amenities (robes, towels, hand and face clothes, turn down service treats, etc.).
For the two nights we were there, we were never able to get the amenities fully corrected.
Granted, they had a full house / at 100% occupancy, but a hotel should be prepared for these things. As guests, we shouldn't have had to scramble on our own for extra towels, etc.
That said, the rooms were nice, grounds were lovely, both the informal and formal restaurants were very good.
Bar was PRICEY and gave short pours on liquours. Just keeping it real.
Wifi was available for a small fee.
Rooms had pretty views
Unique Quality: There is a small gift shop with two floors worth of "stuff"... one of the few hotel gift shops that didn't have crazy prices. I bought some silk scarves there and did pretty good after negotiating a little.
Lovely gardens with amazing dahlias. Mango trees and lots of garden veggies as well. Be sure to take a stroll through the extensive garden.
There is a palace next door to the main hotel that is part of the Taj Gateway. Apparently you can walk to it as well. We didn't.
It is a noisey property, but it's not the hotel's fault. Varanasi is just a noisey town!