More about Ginger New Delhi
Great value for money with few kinks
As an NRI family from USA, including 2 teenagers , and traveling in India for the first time, we were a little apprehensive about our Indian travel agent's recommendation re this hotel. However, overall experience for our 2 rooms over 5 nights turned out to be excellent .
We checked in at 3AM on 12/19 and checked out on 12/24 without any problems. They gave us partial credit for the 1st night, which was a pleasant surprise. Access to the hotel is cumbersome, but since we had hired a private car with a driver, this was not a problem for us.
Best things were front desk svc, 24hr restaurant (cheap, lots of variety, mild food, good svc), laundry svc, cleanliness, uninterrupted hot and cold running water, free water bottles, free tea & coffee, and access to a safe. We did not miss not having room service. Although the family room does have 4 beds, it is very small and quickly got congested with all our baggage. So our decision to book 2 rooms, and have access 2 bathrooms and extra space turned out be a good one.
The biggest issue was inconsistent housekeeping svc; e.g. some days we got only 1-2 towels or no TP for 4 people; one day no svc at all. They always fixed the problem promptly upon complaining, but it did not have to be this way. The only other issue was night time noise at the Rlwy Stn, which we drowned out by running the A/c fan without the A/c. Also, WiFi broke the 2nd day and never got fixed, even though they said it would be fixed within a couple of hours - a problem not unique to Ginger, but commonly encountered in India.
If you want a 5 star hotel, Ginger is not for you. But I would definitely recommend this hotel to any family that wants basic modern value for money.
RESERVATION NOT HONORED- left stranded
My friend is stranded in Delhi because Ginger Hotel didn't honor her reservation. They had record of the reservation but there were no rooms available. It's the middle of the night, her first trip to India and I'm here in the US desperately trying to google some kind of alternative. So...BE CAREFUL. Double check that they are ready for you. Otherwise it's a great place to stay.
Nice enough, close to New Delhi railway station
We pre-booked a room in Ginger hotel for our first night in Delhi. The taxi driver had serious problems to get to the hotel as the hotel is next to an enormous parking lot for rickshaws as well as the train station. However, he got us there and we were greeted by the friendly staff. Our room on the 5th floor wasn't that spacious but nice. Clean sheets, flatscreen TV and complimentary bottles of water as well as teabags and coffee. The bathroom wasn't the cleanest we have ever seen but good enough.
As we were leaving for Rajasthan, we decided to spend one more night a week later. We asked the front desk staff upon checkout about making a reservation for that night. They said that there were rooms available. However, they could not make the reservation - we had to do it through the Ginger website... To use their internet access, we would have to pay more than a 100 rs for a wireless card. (1 hour costs about 35-40 rs at any internet café in town)
The next time we came to Delhi, we found out that the metro is extremely close to the hotel, about 25 metres from the hotel gate. There is however no metro sign so you have to ask the guard to show you the direction.
Ginger hotel is also very close to the railway station which is convenient for early morning departures but also causes noice at night. The hotel isn't five-star but for the price, it's definitely recommended!
Great value for a family of 4
We stayed in 12/2008 twice for 2 nights each in a family room which sleeps 4. The first time the room was not very cléan - but the second time it was. Great location - great price (INR 1000 per night). If you check in later or check out earlier they automatically give you a reimbursement.
The surrounding area is not recommended to go for a walk.
Due to heavy construction work and proximity to the railway station it does get loud if you wish to keep the window open. There are however 2 A/Cs in the family room and 2 fans.
The 24 hour restaurant in the basement is OK - its clean and has a wide variety of dishes: southindian, north indian, even blackforest cherry cake ;-)
The car rental service in the hotel is however a rip-off. Book your transport elsewhere.
Staff is friendly and helpful. You can also get your clothes washed there. Internet access works most of the time.
Hotel was good and neat and clean. As I presume they are a no frill hotel where we need to fetch our water as well. I guess they can modify those a bit. The toilets and the bath does not have any buckets or mugs. If you have a kid you are in for some trouble with that. No room service or bell boys are there. Not a bad choice for a stay next to NDLS station
Great value for Money
Stayed at Ginger during a short trip to Delhi in January 2009 with friends. There were 3 of us, so we got the Family room which has 4 beds for Rs.1000/night
The stay was comfortable and just what it advertised itself as - a no frills hotel.
Though service at the hotel was good, there were areas for improvement.
1. The hotel provides only 2 towels in a room meant for 4 persons and you need to ask them for extra towels. The towels could be of better quality - they shed threads which stuck all over!
2. Wifi/Internet access is expensive at Rs.130/hour compared to internet rates elsewhere
3. The room key card repeatedly stopped working and meant a trip to the lobby each time to fix it!
On the positive side,
The staff was very polite and helpful.
The 24 hour cafe is convenient, especially when you need to leave at odd hours of the night. The food wasn't bad either :)
Having a metro station at your doorstep is really useful
The beds were very comfortable or maybe I was just really tired.
The location of the hotel near the New Delhi Railway Station and Metro station is convenient BUT it also means that road access to the hotel can be confusing, as it is in an area surrounded by a parking lot and a railway parcel area.
Overall, if you aren't going to spend a lot of time in your hotel room and just need a comfortable, safe and clean place to spend the night Ginger is the place for you, but don't expect a full service hotel. There are still a few kinks they need to iron out but the helpful staff fixes any problems quickly.
I would definitely stay here again the next time I visit Delhi.
Our stay at the Ginger Hotel was great. Forget expensive bed and breakfast hotels, the Ginger Hotel is a no frills, and a great hotel. Our family of 4 stayed in 2 rooms as the family room (1000INR) was totally booked. We stayed in a double and 2 singles rooms (1000INR each) for 3 days. We arrived at the hotel which is located next to the NDLS railway station. It was chaotic outside. We approached the hotel gates, security didn't let the car through (security check), we got off, and headed towards the lobby. Check in was a bit of pain as Indians don't understand getting in line to get attention. We were soon given our room keys and went upstairs. We but our bags in the trolly. THe rooms were clean, and had the basic necessities. 4 water bottles inside the room. Heater and AC were part of the room w/ remote control. TV was LCD. Internet was expensive but we didn't care as we were at the hotel to only catch night sleep. THe floor consisted of an iron table in the hallway. THe hotel at the lobby is superb. Order watever you want as they are open 24 hrs, indian/chineses/western and is clean. We ate dinner here every night as we were sure not to get sick. THe hotel also has a gym and meeting room. Newspaper free at lobby. No outside noise was noticibly. Pick this hotel if you want a inexpensive 3.5 star service. It's centrally located to all monuments, and shopping areas are a taxi drive away. Since it's located near the train statin catching a taxi/or a 3 wheeler was a breeze. Walk outside the gate and towards the train station, there you will find an office for the 3 wheelers. Tell them where you want to go and you will prepay your trip. No negotiating. For taxi, the black taxis are outside too but here you have to talk to the drivers. We took a taxi to the airport for 400INR but all intercity trip to visitor monuments/shopping were done in tuktuk (3 wheelers). Would I stay here? In a heartbeat. Save the money and use that on shopping. You are on vacation and will use the bed for only night 8 hrs of sleep anyway. I spent 3500INR for a bed and breakfast hotel on the last stay which was pathetic (house of lords), spend the money at Ginger. Make sure you prebook online if you want the Family room (4 ppl for 1000INR) as it's in HOT demand. We couldn't get the deal so we took the regular rooms for 2 at 1000INR each which is still great. Staff is super friendly, will go out of the way to help. They've even got a ground transportation group at the lobby but I thought they were expensive. A medical store exists in the lobby as well. Request a room in the higher floors for a greater view. See pics of the location. This is a gem in the city no doubt. Coming into a foreign country from the US is a headache but staying at Ginger will calm the situation a LOT.
good value for Rs 1200
I stayed here once alone and once with my wife in January 2009 for Rs 1200. Overall a good hotel but there is a problem in getting taxi drivers to find it. Most don’t recognize the address whether spoken or written down. But I eventually go there on every ride, with perhaps a ten minute delay. It is a forty-five minute car ride to and from the airports, don’t use a rickshaw.
Rooms were Spartan but spotless on both visits. The lobby was slightly less clean yet more than adequate for a quick stop over in Delhi. The restaurant had reasonable food and prices (Rs 60-100/entrée), but the menu was limited during any given meal.
Absolute value for money, no frills, located right next to Railway station
A Compact small room with wooden flooring, clean bathroom, with a telephone, air-conditioner and a cupboard with hangers was all for Rs 999. A standard room means a Queen side double bed, whereas a twin bed room are two separate beds. There is also a category with four beds at the same price if there are more people! The rooms are small, and one could compare this with Ibis in Europe, only that dust in India makes it harder to keep the property as clean. But no complaints.
There is a restaurant at the ground floor (Comesum) which serves decent food options. The location is excellent, next to the Railway station and to Connaught place, N Delhi. When we stayed, there was lots of metro rail construction happening around the hotel which made access slightly round-about. However, we could walk to the railway station early morning strolling our bags on our own (there are baggage strolleys available in the hotel restricted till the main entrance of the hotel) in about 7 minutes.
The laundry service was reasonable and prompt - deposit in the morning and receipt by evening 8 pm.
We booked online and check was easy too. There is a helpful reception desk. The hotel is quite busy due to the price and location, and one needs to bear with that.
Overall, a comfortable and convenient stay.
Value hotel in a good location
Good value hotel, Clean rooms very close to the train station. good choice for a nights stay in Delhi before your onward jurney.