Hotel Blue Sapphire - National Highway

A-23,Mahipalpur, New Delhi, National Capital Territory of Delhi 110037, India

1 Review

La Sapphire Hotel
Enter dates for best prices
Compare best prices from top travel partners


Satisfaction Poor
Very Good


Value Score No Data

Show Prices

Good For Business
  • Families25
  • Couples27
  • Solo66
  • Business71
  • BeeAndKay's Profile Photo

    Hideous Experience!


    We needed a reasonably priced place to stay because our midnight flight was overbooked. We paid a pre-paid taxi to take us to an area near the airport that had reasonable hotels. As soon as we got down the road, the taxi driver told us there were NO reasonable hotels in that area and we’d be paying more than $200 a night for the hotels in that area and we’d have to pay for TWO nights due to the fact we were checking in so late and needing to stay after the noon checkout time. He told us he knows a place a few minutes further that will charge only $50 a night and is a good area. He assured me they’d have a/c. He said we’d have to pay him an additional 150 rupees to take us there but we’d save so much more by staying there that it would be a great deal. We were tired and broke (at the end of our trip) so we decided to save the $200 by letting him take us to this different area. Then he made a phone call to the hotel and confirmed a room was available. I had wondered if he had some arrangement with this particular hotel. I found out later, he did. We drove and drove and drove, OVER AN HOUR and I had told him we didn’t want to stay this far from the airport. He kept saying we are almost there, almost there, almost there…we ended up at the Blue Sapphire Hotel in Karol Bagh, not anywhere near the airport! I was very upset by then but decided we were tired and this was a place to sleep and have a nice shower and a/c. When we got inside the Blue Sapphire, the manager only had rooms available for $70 a night and made us PREPAY for two days in US DOLLARS and didn't give us a receipt but said he'd send it up later. When we got upstairs we called downstairs to ask for the receipt but he said he’d send it up later and put it under the door. The AC was loud and didn’t work well. In the morning we noticed the hot water “geyser” had been broken for YEARS (not a new problem!) it was all charred from some accident years ago. So now we had no warm water and no water pressure as it was nothing more than a dribble. We called down to the front desk and told them the AC didn’t work, the geyser was long ago broken and the water pressure was nonexistent AND we still didn’t get our receipt. They said 'no problem" and wanted to put us in a different room. But we decided we wanted to check out and get a place that would give us what we paid for. I put the call through the front desk to another hotel, (it is the only way to dial outside, you have to have the front desk make the call for you then ring you back…) when the call came back, it was the Blue Sapphire manager acting like he was the other hotel I wanted to call. He told me that there are no rooms available in Delhi due to the festival season. (THIS was a LIE!) Then I recognized the voice of the manager at the Blue Sapphire AND I heard the same background noises coming from over the phone that I was hearing out my own window. I confronted him and told him I knew he was the front desk manager at the Blue Sapphire. He said he wasn't, so then I asked him which hotel had I dialed he said “I don’t know” and he hung the phone up. By this time we were really mad at their scheming ways and really hot and just wanted a shower and were simply miserable with the whole situation. We knew that if we checked out, we wouldn’t get our money back for the prepaid day PLUS he could tell us we hadn’t paid yet because we didn’t have a receipt to prove we DID pay! We ended up letting them give us a second room so we could at least have a shower. We purposely arranged an outside taxi service NOT associated with Blue Sapphire to take us to the airport. We didn’t want to give them one more dollar! The taxi company must have called to confirm our stay at the blue sapphire because we discovered that when the taxi guy was early and off we went, it was a Blue Sapphire driver who loaded us in THEIR car not the one we hired, so they could get the income from our ride to the airport. I wanted to be sure everyone knows their scheming ways. Please do not stay at the Blue Sapphire unless you enjoy getting the wool pulled over your eyes and the frustration of being taken advantage of! Later I learned there ARE more reasonable hotels near the airport, you don’t need to drive over an hour to pay MORE and to be deceived!!

    Unique Quality: Lying, scheming owner. Stay away from the Blue Sapphire in New Delhi, India!


Popular Hotels in New Delhi

The Imperial

Hotel Class 5 out of 5 stars 7 Reviews

Janpath, New Delhi

Show Prices

Taj Palace Hotel

Hotel Class 5 out of 5 stars 7 Reviews

Sardar Patel Marg, Diplomatic Encleve, New Delhi

Show Prices

Taj Mahal

Hotel Class 5 out of 5 stars 5 Reviews

1 Mansingh Rd, New Delhi

Show Prices

Oberoi New Delhi

Hotel Class 5 out of 5 stars 1 Review

Dr. Zakir Hussain Marg, New Delhi

Show Prices

View all New Delhi hotels

View all New Delhi hotels

Latest New Delhi hotel reviews

Centaur Hotel, IGI Airport New Delhi
130 Reviews & Opinions
Latest: Jun 30, 2014
Uppal's Orchid - an Ecotel Hotel
200 Reviews & Opinions
Latest: Jul 17, 2014
The Metropolitan Hotel New Delhi
762 Reviews & Opinions
Latest: Jul 10, 2014
The Lalit New Delhi
1254 Reviews & Opinions
Latest: Jul 18, 2014
Oberoi New Delhi
924 Reviews & Opinions
Latest: Jul 20, 2014
Ginger New Delhi
626 Reviews & Opinions
Latest: Jul 17, 2014
Ramada Plaza New Delhi
628 Reviews & Opinions
Latest: Jul 3, 2014
Hotel Le Roi
419 Reviews & Opinions
Latest: Jul 10, 2014
Hotel Parkland Kalkaji (Nehru Place-A)
31 Reviews & Opinions
Latest: Jul 16, 2014
Hotel Clark Greens
34 Reviews & Opinions
Latest: Jun 8, 2014
Clarks Inn Lajpat Nagar
20 Reviews & Opinions
Latest: Dec 26, 2013
Taj Mahal
849 Reviews & Opinions
Latest: Jul 20, 2014
Sodhi Lodge
9 Reviews & Opinions
Latest: May 28, 2013