Park Luxury Premium

5 out of 5 stars 5 Stars - 586 Opinions

15 Parliament Street, New Delhi, National Capital Territory of Delhi, 110001, India

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71^%

Satisfaction Average

Excellent	19%	116
Very Good	29%	174
Average	23%	135
Poor	15%	92
Terrible	11%	69

Value Score Average Value

Good For Solo

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More about Park Luxury Premium

Delhi Budget Hotel

by chhavi about Hotel Kingston Park

Hi friend,

I have visited Delhi on 14 July for 3 days. Hotel Kingston Park hotel had a very good ambiance, Rooms and facilities were equivalent to a 5star hotel.
The best thing wifi internet was complimentary and Food was also very good .
For sure, I would like to stay at the Hotel again. Kingston Park Hotel New Delhi is a boutique hotel located 12 kms away from the domestic airport and 16 kms away from the international airport. The hotel is in close proximity to some of the major tourist places and shopping hubs like Connaught place.

A very disappointing stay

by A TripAdvisor Member

It was a very very terrible stay for me and my colleagues. There was absolutely nobody at the reception counter to guide us. We have been given wrong rooms. The staff was not at all friendly and some of them really misbehaved with us. Being a female, I was often taken for granted and even few staff tried to sexually abuse me. Over all avery bad experience. I will never return to this hotel anymore nor would recommend anybody to stay at The Park New Delhi.

A mediocre hotel with terrible staff and service

by TripAdvisor Member Travelbanker

We booked for two nights on the hotel website. However, due to unforseen delays in India, we had to shorten our stay to one night. When we called the hotel to change our reservation, the manager on duty was arrogant and flatly told us that we could not change our reservation and we would have to pay for both nights. Inspite of being charged for two nights, when we checked in a day later than our scheduled reservation at 3pm, our room was not ready and we had to go for lunch to wait for our room. When we did finally made it to our room, a massive renovation of the corner floor was underway. The grinding noise and hammering was simply unbearable. When we called the duty manager to complain, she wanted us to understand that as the hotel was full, they had no choice but to give us the room next to the ongoing internal renovation. She appeared miffed that we could not appreciate her dilemma and assured us that the work would stop by 7pm and only start again the next morning at 9am. We had to call again to complain that the work was still going on past 7pm. The rooms albeit stylish and tastefully furnished with designer furniture and pastel color bathroom, were very small and designed with little regard for space maximisation. The food in the restaurant was mediocre for the prices. The staff at reception was disoriented and unfriendly. For all our trouble, no one cared and inquired as to how our had been. I would not stay at this place again.

Really liked the Park Hotel

by TripAdvisor Member wojjtek

We stayed in this hotel for two nights at the end of a tour of Rajasthan. Contrary to reviews that I have seen, we found it to be excellent in most respects, the only exception being that in the evening we heard some drilling and banging from the floor above us - presumably where rooms are being rebuilt.

We found the ambience, including ultra modern furnishings, pleasant and relaxing. The room was more than large enough, with the largest bed that I have ever seen - over 3 metres wide ! The staff were anxious to please and invariably smiling and pleasant - if there have been service problems in the past then the management must be working hard to address this.

We did not eat dinner here but found the breakfast fresh and comprehensive.

I would definitely recommend this hotel.

It grows on you

by TripAdvisor Member davidOnrusRiver

We stayed at the Park on the first and last nights of a group tour.First impressions of the hotel were not good with a brash foyer absolutely packed with tourists arriving and leaving-chaotic.However the room was super modern and spotless with space-age facilities.The english buffet breakfast on the last day was superb and very welcome after 14 days of curry.Would recommend highly but re-organise the reception.

Overpriced but comfortable and conveniently located

by TripAdvisor Member ANZman

This is a very comfortable hotel, but like all Delhi hotels, seriously overpriced. This hotel would cost half the price in most other parts of the world. That said, the staff were very helpful and responded to all requests for service promptly. The location is good, with a park across the road allowing a peaceful walk and only 100 metres to Connaught Place.