White Rose Hotel

3 out of 5 stars3 Stars

Jalan Legian, Kuta, Bali, 80033, Indonesia

1 Review

White Rose Hotel & Villas
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87%

Satisfaction Very Good
Excellent
22%
68
Very Good
41%
122
Average
24%
74
Poor
5%
16
Terrible
5%
17

Value Score Average Value

Similarly priced and rated as other 3 star hotels

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Good For Solo
  • Families67
  • Couples68
  • Solo86
  • Business33
  • 2 star only

    by

    White rose hotel. absolutely a 2 star hotel , not a four as advertised, airport pickups advertised as free, not the case, will cost 15 US each way. Advertised rooms and cost , creative false advertising, through agoda, i booked a superior room at a higher cost and was supplied a lessor so called delux double room and when we complained I was told that I must have read the advert incorrectly as the superior room was not advertised check it out for yourself, two different prices advertised and so I rang the hotel prior to booking and was told by the staff that the more expensive room was the superior room, another load of misleading rubbish which they denied, on top of that when I was given a room i found a Disgusting bathroom covered in soap scum and yellow body scum, seriously one of the worst I have stayed in, the tiles were poorly cleaned with black and yellow body scum in most of the grouted areas and bath had thick yellow streaks around the entire edge, I wasnt too impressed.
    The walls of the room were badly stained with large black marks across them, it was obvious that they had not been cleaned in quite some time and there was water damage to the ceiling bedroom. And please if you want privacy in the bathroom and toilet , forget it, the panelling of the bathroom door was parting company at the joins with gaping openings providing a clear view into the toilet and shower, The door locks refused to work which took two days to repair, The lighting control was broken unable to turn on lights for 24 hrs, this happened twice ad eventually had to be replaced. Television cable broken away from tv unable tv was unwatchable most times, breakfast was a joke, basic food available which was cold and reheated, dry and tasteless, fruit juice drinks clearly heavily watered. I was very careful about what I ate and drank whilst in bali having previously experienced a bad case of Bali belly, guess what got it again and given the lack of care taken in their food and drinks I suspect strongly it was from there. Advertised Free wifi...rubbish it will cost you $5AUD per hour to use, but don't bother because it doesnt work well pretty much anywhere in the grounds of the hotel, I was told this after having paid for it. Claims to be a quiet hotel, dont believe that it is immediately adjacent to the nightclubs and you have to listen to that until 5am every morning.
    All of the above was just plain ordinary and substandard for a hotel that makes the claims that it does, but to cap it off I am covered in red itchy bites that at first i thought were mosquitoes but I have hundreds of them all over so it can only be something from in the room or bed. So thankfully I have left the White rose and will never be returning , what a nightmare , the only redeeming feature was the gardens and pool area of the hotel. definitely not a four star . and "No".. I was not offered another room despite several requests and the fact that they were only at 60% of capacity.
    Beware of the staff that handle monies , twice I was short changed by staff at the hotel when I purchased items, when confronted they simply stated that they didnt have the correct change so they gave me less. Each time it was only a few dollars or (20,000 /50000 rup) but this is the hotel staff , you expect it on the street but not when you are dealing with the main counter.
    Finally watch out for the nasty shock you get when booking with either agoda or white rose on line because you will be hit with a total of 30 percent extra in tax and surcharge for each night ... only the details of the tax are provided.
    I dont normally write a review of a hotel but this place was exceptionally poor accommodation, and I have stayed in all types and standards of accommodation from italy to vietnam, thailand etc, this was probably the worst experience for the type and quality promised and paid for.

    Unique Quality: best of the hotel were the drivers particularly nengah who knew bali like the back of his hand and took me to numerous places not listed on all of the travellers adverts , speaks perfect english and always helpful and friendly nothing was too hard for him , he can pick you up and take you anywhere, from any hotel call him on nengah sutama +62 81 337 453 225.

More about White Rose Hotel

Secret Paradise of Serenity

by winnietankl about White Rose Hotel

White Rose Hotel is a 4 star luxury traditions hotel conveniently located on Legion Main Street, heart of Kuta Beach, shopping and entertainment area. It is only 15 minutes from the International Airport. The receptionists are friendly and helpful as well as the security guard. The path to the rooms behind the pool are slightly dark after the pool bar is close at night, so you could always ask the security guard to accompany you back to the room. The room is equipped with twin or king size beds, air conditioning, TV with satelite program, IDD phone, hair dryer, private terrace/balcony, tea and coffee maker, mini bar, safety box, bathrobes and a shared living room. The hotel has outdoor swimming pool gym and spa, ample car cark, beautiful tropical garden, restaurant, 1 ball room and 2 meeting room, fitness center and free shuttle service.

Great staff, great location....

by Jessiejoojar about The White Rose Hotel

We all stayed at the White Rose Hotel located to the right of the Memorial off Jl. Legian. The hotel grounds are spacious and beautiful with tropical gardens and 3 story buildings in the typical Balinese style. There was a bit of a mix up when we first checked in, with our group of couples being given rooms with single beds. After pointing this problem out to reception we were immediately upgraded, though it would definitely pay to request a double bed when booking. The rooms were clean and comfortable with everything you need for a two week stay in Kuta. The staff were fantastic and heaps of fun. The guys who worked in the pool bar in the afternoon/evening shift were always up for a bit of mischief and kept us completely entertained and our glasses full. The pool was nice and we always seemed to be able to get an area for the 8 of us to lounge around in at any time of day. The staff let us carry on and you always got a smiling face serving you. The best qualities this hotel has to offer are the staff and the location. All you need to do is walk down the drive and across the road to Poppies 2, my fav street in Kuta.

Good Mix

by lawrencebk about White Rose Hotel

Booked through the internet - recommended to do this as it is cheaper - used asiarooms.com.

Upon arrival, the front desk offered an upgrade to deluxe room for USD10 per night. i was staying for 3 nights and I offered USD20 for the 3 and it was accepted.

It has a good pool, and I would suggest rooms close to it

The hotel itself is located in the Kuta town centre but you would not think so as it is housed in its own rather large grounds. Rooms were quite basic but clean and functional,

Breakfast was included, which was quite basic but sufficient.

I preferred to dine in the nearby cafes and restaurants, there was quite a difference in prices.

Be careful when changing your currencies in the nearby changers..they would give you small denominations which they arrange in stacks. They then offer it to you to check and they take it back from you again to recount. It is during this that a pile is dropped. If you watched too closely for their comfort, they will then apologise to you that they have insufficient funds (E.g if you were to get Rp525,000, they would count the 500k in front of you and if you didn't catch what they did they would then give you the 25,000, but if you wanted to take the money for another recount, they would tell you sorry they don't have the other 25k). If you do get caught out on this, go back to them and firmly tell them that you are about to go to lodge a police report - I got caught out and went back, I managed to get back Rp100k which they 'dropped'.

You are better off using the hotel exchange - for a change I found they offered quite good rates but don't expect them to do it on weekends'

I would recommend the hotel, staff are friendly and quite efficient. Its large grounds in the middle of Kuta

Comments

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 White Rose Hotel

We've found that other people looking for this hotel also know it by these names:

White Rose Hotel Bali
White Rose Legian Kuta
White Rose Legian Hotel Kuta
White Rose Hotel And Villas

Address: Jalan Legian, Kuta, Bali, 80033, Indonesia