More about Tjampuhan Hotel
Would never stay there again!
My husband and I recently stayed at Hotel Tjampuhan this June for 5 nights. We found the hotel and rooms to be musty, moldy, dusty and look as if they have never been renovated. The location is a little ways out of Ubud and the weather was hot so we really used the shuttle service which would take and pick us up at any time. That was
really nice because when we were ready to be picked up in town we could have the restaurant call and wait there to be picked up. While we were there they changed the policy to leaving once an hour and going to two pick up and drop off spots, so that meant walking a distance and then standing and waiting in the hot sun. Also, I find all the "transport" people who follow me down the street to be annoying and I don't want to use them. I spoke to the manager but he didn't care what I, the customer, wanted. Not good customer service.
One of the fellows in room service was often in a grumpy mood in the morning b/c of all the steps, i didn't like the slippery steps either! So many better places than this in Ubud!
We had booked into the Tjampuhan Hotel for 3 nights but as we liked it and Ubud so much we stayed an extra night. The hotel is very unusual. When you see the reception entrance you don’t expect the oasis which is behind it. Once inside the hotel, you don’t hear any noise from the road outside and it really is a haven! The hotel website does not do it justice at all!!
The hotel layout, décor and surroundings make this hotel special. There are stone carvings all over the hotel grounds and they are breathtaking. Take some time to explore the hotel grounds, check out the spring pool and the temple across the river. The pools are lovely and relaxing. We did use the spa for one day and had a massage by the river, it was lovely but after checking prices in Ubud we got the rest of our spa treatments in the town as they were considerably cheaper. That said, we did enjoy the spa in the hotel and don’t regret checking it out.
The staff were lovely. There were staff everywhere and they offered excellent customer service. They were genuinely friendly, always very helpful and polite. The breakfast was lovely and set us up for the day.
There are lots of steps so the hotel is not ideal for older people or young families. We stayed in one of the cheaper rooms (Pula 6), it was clean and spacious. We could have opted for one of the more luxurious rooms – which looked lovely, but decided to save some money for the spa!
I would recommend this hotel and would be more than happy to stay there again if I go back to Ubud!
After 3 days in sanur (Gazebo Hotel), we moved on to Ubud for 4 days. We rented the the Walter Spies House for our 4 grown children and a separate suite for my wife and I.
We found the Tjampuhan to be quiet and relaxing and yet close enough to town. The property is made up of several bungalows down a hillside and are connected by narrow paved pathways. Therefore, they provide a great deal of privacy and "quiet with sounds and sights of nature all around".
Very little interaction with the staff, other than getting our morning tea delivered to the room (enjoyed on the terrace amidst nature). But they were quite attentive and when needed.
Shuttle service to town really works. Shuttle service FROM town can be a problem as we had to wait 45 minutes or so on one occasion, before realizing that it is best to call for it 30 minutes in advance (like when you are having desert).
2 swimming pools. We preferred the "natural pool" and had it to ourselves each day.
Still look at the videos of the place fondly. Yes, we would stay there again.... except there are so many other places to visit in this world of ours and new destinations being created as we speak....
Good luck and enjoy. Great for the money in Ubud!!
What A Let Down
My Husband & I stayed at the Tjampuhan the last 3 nights of our trip, up to New Years Eve. We were pretty disapointed with our stay.
We found the room to be completely outdated, particularly the bathroom. First the toilet wouldn't stop running then the flush handle broke. When you took a shower the plug hole wouln't drain away. "Very unpleasant".
On two occassions we had snake's appear in our room, which we found quite entertaining, though I feel that the entrance door should be more sealed to prevent this from happening as the bright green coloured snake, I am told is quite venemous.
I really loved the sound of nature at night, that was lovely but something I'm sure you could find at many other places in Ubud.
We found the gardens to be very beautiful, but the location of the pool and seperate bar facilities quite unapealing.
The breakfast was nice, especially the banana pancakes, but would I stay again? Nooooo!!!!
We spent about a week in Sanur before heading up to Ubud to spend three nights at the Tjamp. We chose this hotel mainly because of the excellent reviews the hotel has received on TripAdvisor and other websites. We also had relatives who had stayed at Tjampuhan before and recommended the hotel to us.
Our taxi dropped us off at the hotel and the reception took a little while to get our reservation arrangements together. After reading reviews on here, I requested a room in the Banyan building; unfortunately this request wasn't fulfilled. However, we were presented with a Bali rice wine drink and a hot towel each while we were waiting. Eventually we were presented a key to Arie Smith 6, a Raja room away from the noisy road, but not too far away for when we had to come back up for breakfast each morning.
The room itself was enormous; just check out the photos above to see for yourself. Hibiscus flowers were placed on the beds and the room had air conditioning as we had chosen a Raja room (an absolute necessity for many people, although we found the weather to be mild enough to not need the air conditioner on most of the time). The bathroom was dated, although it was very spacious and it had a good shower. Some of the fittings were in disrepair, so it would be nice to see the bathrooms renovated next time we return. The room also had an enormous verandah out front with two heavy Balinese chairs and a table to wile away the afternoon. We didn't have a river view but we did have a pretty good view of the gardens, which were lush and well maintained.
Later that afternoon we began to get frustrated with the noisy air conditioning unit outside our room. Even though our machine wasn't on, the people upstairs had theirs on which was making an absolute racket. It's such a pity that the people who installed the airconditioners didn't put them on the roof or in a more suitable spot. The most annoying thing about the noise was we didn't have any control over it - if you want to stay in a Raja room, insist on a room upstairs, away from noisy air conditioner units! Normally the upstairs room numbers are 1,2,3 (4,5,6 are downstairs).
Breakfast in the morning was a limited spread, but was still pretty decent for the size of the hotel. Banana pancakes are an absolute must try! There was also an omelette station and very good service from the restaurant staff. One night we enjoyed going along to a traditional Balinese dance and set Indonesian dinner in the same hotel restaurant. The food we tried that night was some of the best we had had throughout our stay in Bali. If there is such an event on at the hotel when you visit, I highly suggest you go along. It cost us $US17 each for several courses, but was excluding drinks.
The swimming pools at the hotel were both excellent. The spring-fed pool near the spa was an excellent depth and the other pool closer to our room was also a good depth. The first time I wandered down to have a look the pool attendant had her head on the counter and was having a snooze! The hotel also provides an hourly shuttle bus service into town, which we found to be very convenient although not completely necessary as it's only about a 10 minute walk.
Despite a few insufficiencies, Tjampuhan is an serene, relaxing place to stay in Ubud. If the hotel fixes up a few things, and improves on general maintenance standards, it could be one of the best establishments in Ubud.
The Tjampuhan is a unique experience. Not for people with bad knees, though - it is located on the edge of a rainforest gully at the base of which gurgles a mountain stream which turns into a gusher after rain. The villas are set in pairs, and the rooms are large, airy, beautifully kept with equally large bathrooms and a terrace on which one can sit in absolute peace and silence listening to the birds and watching the vivid plant life. No jug for tea/coffee, though, and although the willing staff tramp along at any time requested with jugs of hot water, the water is never hot enough by the time they get there. You have to BYO tea-bags/coffee. There is no fridge or mini-bar either, and the food in the hotel is famous for being pretty awful - even the breakfast is only just so-so. But the staff are lovely, and the total experience is fabulous, with a clear mountain-spring fed pool and a remarkable carved grotto in which is located the spa and steam-rooms - clean and not expensive. There is a lot of history to this hotel and anyone interested in the early expat community in Ubud would connect with it at once. We booked by phone at short notice and paid a relatively high price for an air-con room which we certainly did not need as it was cool the whole time. There are fan-cooled rooms but they are half the size of the others. The hourly shuttle service into town is completely reliable, but you can walk there in 10 minutes or find a ride with a driver - good for groups. A little overpriced for the facilities, but good fun, and so peaceful.
Beautiful views! Worth a night alone.
Spa center in special setting. Massage on the costy side.
A pool in the shadows, but it will do.
Old rooms, not to clean.
Helpful reception and room service.
Breakfast not worth writing too much about. Almost no food left.
Good shuttle service.
Beautiful setting, but shady pool...
Spectacular setting, and generous rooms are this hotels biggest plus points. Set on the side of a steep river gorge, I doubt you will find a more beautiful and relaxing setting. The sound of birds and rushing water to wake up to is fantastic.
The shuttle service into the centre is great, but the walk is not actually that far with it taking between 10 to 15 minutes for a group of 9 (so walking slowly).
The pool is not so good, with it being in the shade almost all day due to the tall surrounding trees. So don't come here if you want to lie around the pool all day as you will be disappointed.
The staff were a mixed bunch, but generally very polite and helpful. Beware that a lot of them will try and sell you days out on the side (White water rafting, cycling etc) - they will claim to be the hotels activities coordinator but in fact they are doing it on the side and would get in quite a lot of trouble if they got caught. Its generally the waiters and bell boys. However, thats no necessarily a bad thing as the company's that do the tours are actually the same, so its best to go with the cheapest person. See my other reviews for the best tour operator.
I personally didn't have the spa, but my friends did. They said it was fantastic, especially with the setting. But the treatments you can get in Ubud centre for a 10th the cost are almost as good, so probably better off going there.
As everyone has said - not for anyone who has trouble with steps as this hotel really does have a lot of them.
[--] seemed to have the best prices I could find for this hotel so worth a shot.
Peaceful,beautiful, ornate spa area
We spent 2 nights near end of June.
We had to wait an hour or 2 for our room to be cleaned as there had been lots of guests leaving after the Balinese celebrations.
The drive from Sanur to Ubud was fantastic as it was raining heavily and there was water everywhere.The rice fields looked fantastic.
We got caught down town in a down pour and entered the free shuttle back to the resort dripping wet.
As the weather was wet we decided to spend our only full day at the spa.
For $105 US we got a full couples 2 hour treatment-massage-1 hour and then spices and volcanic ashes rubbed into us and lunch-(meal can be taken when you are ready for it) we also could use spa pools and sauna etc.
We enjoyed this luxury- the same package would cost a lot more here at home and it was a treat for us.
Our room was large, but older style- no tv.There is a fridge in the room, airconditioning and a fan and armchair, couch furniture. The bathroom recesses slightly and was quite dark.It was difficult at times to work out the light switches.
The pool was nice but yes somewhat in the shade.
The setting was beautiful and the ornate volcanic carvings around the spa area were exquisite.
We thought the hotel was beautiful and it was not an expensive stay. The staff were very accommodating.
We were given a free rice wine drink on arrival and really took a liking for it and ordered with our meals.
The meals were reasonably priced but breakfast is included in your hotel stay.
We paid $60 NZ each for our room through House of travel and thought for the price we got good value.
There is internet facilities- very cheap across the road from the hotel and cheap beer for sale.
We did a further day trip from Tuban up through the Ubud area from our timeshare exchange at the Risata Bali.
The carving shops lining the countryside are just incredible and if you got to Bali you must travel to Ubud and inland to the volcano. We bought home losts of wood carvings from Bali.Incredibly cheap!
The scenery is spectacular.
The accommodation is very step-lots of steps outside and not suitable for elderly or those with heart conditions, disabilities etc.
However much of the accommodation in Ubud will be like this so check that out when considering accommodation choices.
my time at the tjampuan
The Hotel Tjampuan was a great place to stay for my week in Bali, the staff are friendly and the service good. My room was spacious and well serviced. The breakfasts were so filling that only one more meal was needed each day. They could have some type of entertainment at night though. The location is an easywalk to the centre of town or catching the hotel shuttle takes about 5 minutes.
Use the spa for a massage and you will be rejuvenated.
I ould stay at this hotel again without any reservation.
Has anyone stayed at Casa Luna or Tjampuhan hotel in Ubud recently? What was the best price? Is there somewhere else you would recommend? My husband and I want somewhere scenic overlooking the river but reasonably priced. thought we'd just turn up rather than book a place.
We stayed at the Tjamphuan last year. Beautiful setting, very tranquil. Lots and lots of steps from the foyer to most of the rooms. No TV or mini bar in rooms, but there is a library/tv lounge. We were in the Arie Smith upstairs bungalow, huge room. I think they were better than the downstairs rooms. There is a free mini bus to run you into town any time and pick you up again. We walked most times.
We booked the whole deal through the travel agent, so not sure about prices. Maybe try emailing them or phoning to check out prices.
RE: RE: Ubud
We know some people that go to Casa Luna every year, they love it !
His name is David and you'll find him on the bali forum and news (google it )
Note that this place is in the center of Ubud where as the Tjampuhan is further out so if you like to be close to everything you might be better "in town"
Now just to confuse you i have also heard that the Tjampuhan is very nice, beautiful veiws ! (this is the hotel where Janet and her husband first met, they are the owners of C Luna) as i said it's further out and has HEAPS OF STAIRS.
asiarooms.com are good to book through
also they is a very good travel agent in Bali, her name is Mida, email; firstname.lastname@example.org.
ps have you done a search on webshots to find some photo's ?
i can get Davids webshots addy if you want to see photo's of the rooms at C Luna
hope this helps