Uma Ubud

5 out of 5 stars5 Stars

Jalan Raya Sanggingan, Banjar Lungsiakan, Kedewatan, Ubud, Bali, 80571, Indonesia

2 Reviews

Uma by COMO, Ubud
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Satisfaction Excellent
Very Good

Value Score Average Value

Similarly priced and rated as other 5 star hotels

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Good For Business
  • Families96
  • Couples95
  • Solo100
  • Business100


    Together with my family (including my 80 year old mother), I attended Uma's New Years Eve so-called "Bling in the New Year" event. At around mid-night, we were suddenly confronted by an extremely hostile Maltese or Spanish family who insisted on taking our seats. The elderly woman (presumably the mother) started shouting obsenities while her daughter physically assaulted my sister, pushing her to the ground. My main concern was for our safety and I immediately looked for security personnel while extracting my traumatised mother from the area. No-one from the hotel would assist us so we decided to leave to avoid further violence.

    As we left, we lodged our complaint with the hotel manager who simply offered smiling platitudes. He still refused to call any security to remove the violent Spanish family so we went home after one of the worst New Years ever imaginable.

    It seems the security at this hotel is limited to a cursory check of your car as you enter the front gates. After that you are on your own. Good luck if you are staying there!

  • gmschmit's Profile Photo

    Paradise unfolds


    We stayed at the Uma on honeymoon...the second of three accommodations. I loved the staff at Uma. We were there 4 days and they quickly learned our habits and preferences. They were also the only place in Bali that understood what we meant by "we need benadryl or the like" for our mosquito bites. We stayed in a pool-side villa. The rooms are gorgeous! Ours had a water feature in the entry hallway which you walked over complete with koi fish. My husband became ill while at Uma and the staff did everything they could to help. The yoga class is a must! The teaching area overlooks the most breathtaking scene from nature. Also, out of the 5 massages I had in Bali, this one was the best.

    Unique Quality: Try the French Toast with Charnadon and Lime for breakfast- it's outstanding. Relax by the bar and play board games before dinner. Take the yoga class...and take it again! Naughty Nuris is down the street and a great place for ribs and a beer if you're looking for casual dining. Indus, a phenomenal restaurant has latin music on Monday nights. This is one of the best restaurants in Bali and it's owned by an Australian woman who fell in love with a Balinese man-- they now have 4 children. The hotel is quiet, serene and utterly gorgeous. We visited their sister property and found this one to be superior. Location is Ubud is also ideal.

More about Uma Ubud

Surpassed expectations

by TripAdvisor Member Marms&Elms

The Uma Ubud is a boutique resort in a class of its own. Whereas many of the very nice hotels in Ubud are expensive (US$400+), at the Uma you get tremendous value for money for the approx US$200+ you pay per night. The Villas were done in a very elegant and understated manner and with only 29 rooms, there wasn't a sense of the resort being overwhelmed by tourists. In fact, there was a very peaceful air to the place with its gardens and greenery evoking a mood more befitting a more mature property.

While attention to detail was certainly first class, the standout aspect about the hotel was the service. This was our 6th trip to Bali and having stayed at many properties - some of which with very good service - we have to say that the Uma Ubud trumped them all. From check in, to room introductions, to wait staff, to activities staff, the Uma Ubud's people excelled in their service and in their commitment to making each guest feel at home.

The Uma Ubud was also very well located, being along beginning of the road into Ubud. Most of the other top end hotels tend to be on the ridge above the Ayung River whereas the Uma Ubud's locations enabled us to walk into town in ten minutes. The Neka Art Museum was also right next door, and the Mosaic restaurant is just a five minute walk down the road.

Another plus for the Uma Ubud is that you are able to use the one of a kind spa at its sister property, the Como Shambala Resort at Begawan Giri. The hotels will provide complimentary car services to each other. The outdoor spa closer to the river at the Como Shambala is worth the several hundred step trek down (and up) from the resort for that sense of being away from it all.

Overall, a first class hotel with tremendous value for money. I would certainly stay here on any return trip.

Beautiful Uma

by TripAdvisor Member LizDuck

We booked a 3 night stay at the Uma Ubud as part of our honeymoon. This hotel has received many fave reviews on this website- for good reason. The setting is beautiful, the staff exceptional, and the rooms chic and stylish.

We stayed in a terrace room which was delightful- just big enough for 2, with an outdoor shower and sunken bath.

In the Bali heat it is a little too far to walk into Ubud- but the free shuttle service runs every hour and is very reliable.

The food at the hotel is good- but there are also some great resaurants nearby.

Make sure you visit the spa- expensive but a much more luxurious experience than any of the cheaper spas we tried! Also try a cocktail or two- they are wonderful.

Couldn't recommend more highly!

No ums here

by TripAdvisor Member PinkMarmalade

We were at Uma Ubud to celebrate our wedding anniversary and we had a wonderful time. The hotel has beautiful gardens, a great selection of books at the bar/library and best of all, excellent service. The amazing attention to detail in looking after their guests runs from the airport "meet and greet" to providing a complimentary shuttle service into Ubud town and nearby restaurants in the evenings. We also went for a morning walk through the paddy fields with a local staff member who was very knowledgeable and charming!

We shall certainy be back as it is one of the nicest hotels we have stayed in anywhere in the world.

A breed apart

by TripAdvisor Member marxusboy

Stayed in a Garden Room at the Uma Ubud for a 3-night stay earlier this month as part of their 'Festive Package'. Upon arrival, I was impressed by the landscaping and the serenity of the place. True, this is far from being uncommon in Bali, but I found the place to be even more relaxed and welcoming than usual. The hostess who was waiting for us upon arrival made us feel very comfortable and took the time to show us our room and to explain everything to us - a nice touch!
The room had a nice private courtyard and although it was very tastefully done, there was no place to sit in the room except for the one desk chair (and the bed, of course!). I particularly liked the design of the garden shower: it was 'semi-outdoor', very difficult to explain the concept but when taking a shower, you had the best of both worlds! Of all the outdoor showers I've tried in Bali, this is the most brilliantly done, in my opinion.
I could go on about this place, telling you how peaceful it was, how great the food was (if you like to eat spicy, don't be shy and try out their more exotic offerings, you won't regret it!) and how lovely and quiet the pool is during the day... But what sets this place apart is the graciousness of the staff, their big smiles and their eagerness to please. They bent over backwards for us, they accommodated our demands in every little way that they could, and even though our room was half of the price of our suite at the Four Seasons Sayan (where we stayed right after leaving Uma Ubud), we found the place absolutely top-notch!
Now what I'd like to know is this: all are other properties owned by the Como Shambala group as wonderful as Uma Ubud? I'll make sure to try one and let you know next time around.

Chilled out and chic

by TripAdvisor Member DSESHAMANI

The Uma Ubud was very chic, very relaxed and definitely worth a visit for people who want a healthy way to get away from it all! We arrived there tired but were revived by the cold towel and wonderful room. The decor was stunning - bathrooms certainly dramatic. Once at the Uma, you can indulge in yoga, walking trails, etc while subsisting on the amazing Ayurvedic menu. My favorite - NOT TO BE MISSED - was the pumpkin soup which was probably the nicest soup I have ever tasted. The staff was unpretentious - they reccomended a very nice and inexpensive cafe in town, the Buddha Cafe as we wanted a vegetarian meal. The one thing about the Uma that could be better was the Spa experience. There was construction next o the spa and my massage was a noisy affair - the spa did not bother offering me a discount for the trouble. The treatments were not particularly innovative or good value for money.

All in all, the balinese welcome was wonderful, and the experience in general was great - miss the Uma spa and try some treatments in the town of Ubud instead!

quite good hotel

by TripAdvisor Member rc_traveller

First of all, don't forget Uma Ubud is a four stars hotel and not a five stars. It means you'll do not have the privacy you can find at Amandari or The Chedi Club at Tanah Gajah...
However, this is a great place to stay well located not so far from Ubud center and just opposite Mozaic which is the best restaurant in Bali. The resort is secluded in a nice enchanted garden and there is an interesting decor with a modern touch. The atmosphere is relaxing and the bar is especially trendy and cool with huge day beds and delicious cocktails. It's the perfect place for an after dinner drink in front of the pool.
The rooms are nice (it's better to choose a Garden room much more original than a Terrace room too much classic in style). However, be careful about the comfort: only one chair, extremly humid bed linens, bed too soft and not enough dark at night due to the bad blind window, problems with the soundproofing... The comfort is very important and it's not a really good point at Uma...
However, the service is really good and the staff is very smily and even if the breakfast is a bit too light, quality of food is very satisfacting.
For me, this is maybe not the best place to stay in Ubud but due to the very good value for money, it's probably a very good choice.


by TripAdvisor Member davidcarol

Ideal for couples seeking peace great service beautiful surroundings,romantic rooms, excellent food ! It was our anniversary and we had a romantic spa for 2, on returning to our room [ with fish pool and 4 poster bed ] our standalone bath with curtains was filled with flower -petals----nice touch ! Relaxing bar and lounge area. Pool was rather cold, which was a shame but on mentioning this the attentive manager, Newton, he said this would be cured in the near future.--going to ubud ------go uma !!

How hotels should be!

by TripAdvisor Member twiglet_uk

This hotel is absolutely fantastic - and I'm fairly hard to please!

Obviously lots of attention has gone into the design of this hotel and the results are beautiful. From the rooms, to the pool, the restaurant, spa and general surroundings. It is very peaceful and felt empty (although we were told it was nearly full). They have created an extremely relaxing, spacious environment.

We stayed in a terrace room (no. 32) for 4 nights in early Oct. It was simple with nice features such as the four posted bed, an outside terrace & small garden (where we sat in the evenings with a drink), and a huge bathroom with bath and outside shower. The decoration is simple and elegant from the marble floor to the very high thatched ceiling, in classic whites and neutral colours.

The staff deserve a special mention. Lots of small touches which add up to a feeling that you are a valued guest. They remembered our names and greeted us each time we walked through reception. We were bought iced water regularly lying by the pool. We used the shuttle down to the town and back again every day - the drivers were friendly and we picked up some useful info on restaurants, shows etc (I agree with the previous reviewer who said it was too far to walk! With the free shuttle or taxi's at £1 a go - why walk?? If you want exercise head out to the rice paddies).

If you are lucky enough to get a few nights in Ubud, stay at the Uma!

Forum Posts

Ubud Hotels

by JulezTX

Has anyone ever stayed at Bali Spirit Hotel & Spa? Or Ubud Village Hotel? Any comments?

Or any other Ubud hotel recommendation, that's less then $100USD? I'm looking for a tranquil place yet not too far from town.


Re: Ubud Hotels

by FletteMette

We stayed at Ubud Village Hotel two years ago - and were quite happy with that hotel - see pics & tip on my Bali page.

Re: Ubud Hotels

by JulezTX

Mette, thanks for the response. Was it noisy, being in the center of Ubud? That was my main concern about this hotel.


Re: Ubud Hotels

by FletteMette

Nah, it wasn't noisy at all when we were there - the hotel is situated in the southern part of Monkey Forest Road, and the rooms were set back from the road. (But the hotel was far from busy when we were there, might be a bit noisier if it's fully booked.)

Re: Ubud Hotels

by Ubudian

Ubud Village hotel is very popular and as previously noted, the rooms are set back quite a distance from the road, so it tends to be quiet. A number of guests visiting us in Ubud have stayed there, and they were satisfied.

However, I can also very highly recommend another very quiet and elegant place called Artini 2 Cottages and Spa. They are centrally located on Jalan Hanuman (or Hanoman) and very convenient to all the Ubud restaurants and shopping. An air conditioned room is $45.00 a night, net (meaning no additional tax or service) and includes a full American breakfast per person, up to two persons. A non air conditioned room (ceiling fan) is net $35.00 a night. In eight years of living in Ubud year round, I’ve never felt the need for air conditioning.

This beautiful and small facility, which is also set back from the road, has very well appointed rooms, an excellent pool and spa. In my view, Artini Cottages 2 offers the best value in all of Ubud.

Their web site is Their older operation is called Artini 1 which is directly across the street from Artini 2.


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 Uma Ubud

We've found that other people looking for this hotel also know it by these names:

Uma Hotel Ubud
Uma Resort Ubud
Uma Ubud Hotel Ubud

Address: Jalan Raya Sanggingan, Banjar Lungsiakan, Kedewatan, Ubud, Bali, 80571, Indonesia