Hilton Tokyo Narita Airport Hotel

Great last night in Japan

by TripAdvisor Member Notam

We chose the Hilton based on previous tripadvisor submissions and our particular needs. I chose a deluxe room based on the reviews suggesting that there was correlation between completed renovations and the deluxe rooms (plus the additional costs could lend to securing the desired room preference).

Shuttle access from terminal 2 was hassle-free. We did have a puzzling start though; we were issued a baggage claim ticket while boarding the bus, issued another with the porter when we arrived and after all that, one piece of baggage still went missing. The hotel check-in queue is unsigned (stanctions along a wall without signage so nobody checking in knew where to stand). Takatas were ordered for purchased and promptly sent to the room, but the belts did not accompany the Takatas. In short, service was not as tight as it has been with other hotels stays in Japan, but still it is light years ahead of the typical North American hotel experience.

The room request to have an airside view was honored and was breathtaking for this planespotter! Room 1131 was off of an active runway and was subjected to the much talked about renovations. Great chair and ottoman, body pillows, huge flatscreen TV, Takatas with "H" print, massive bed, airflow control, Japanese calligraphy on the wall entitled, " A View of Heaven". The room and the floor overall was extremely quiet.

Check out is 1100hrs. Our flight was 1815, so we elected to extend our stay (treat it as a lounge visit) by checking out at 1400hrs. Late check out is 30% of the price and for me, it was worth it before the long overnight flight home.

We would definately stay at the Hilton Narita again.

fit for purpose

by TripAdvisor Member philipellis

There's only one reason one stays at this hotel - and that's to be near the airport. it was (sept 2005) quite soulless and all really a bit depressing and gloomy, but if it's now been refurbished one could stay there quite happily.

Rooms were large and OK, but dated; it was only on reading other reviews that we realised we'd missed various restaurants and a fitness centre (not that we'd really have looked to use them; we were ready for our return flight early the next morning). Room service was very dear.

We got a train from Tokyo to the station and then a taxi to the hotel. Check in at 8 in the evening was efficient and the room was spacious and clean (efficiency and cleanliness - the japanese way! if only europe could catch on!).

And that's it really. the hotel offers a free, frequent, very punctual shuttle bus to the airport and we took advantage of this.

We'd be happy to stay there again, especially if it's been refurbished, but it could probably be any hotel in any city near any airport.

best value i have ever received.

by TripAdvisor Member bearkatt

i wanted to take a cheap vacation to tokyo. this hotel had great rates. less than $70. per night if you booked in advance. they provide free shuttles from airport to hotel as well as from hotel to narita train station. as a hilton diamond, received a room upgrade to a delux plus room with airport view. great for watching planes take off. also recd free breakfast buffet and gym/spa/pool access. train fare from narita station into tokyo napporri station on kensai line was 750 yen each way. it took 1 hr 45 min to get from hotel to tokyo. so, we would take the train into tokyo each day for sightseeing. as a hilton diamond member, i think this is one of my favorite hiltons anywhere. they provided robes and slippers and also kimonos in the room. all this for less than 70 bucks including taxes and service charges. room had been recently renovated and was very nice. objective was a cheap vacation to tokyo. yes, it took a while to ride the trains into tokyo. but with the value of this hotel, misson accomplished. also room had free safes and new flat screen tv's.

Tokyo (Narita) Airport Hilton Review

by TripAdvisor Member BarryMN

A couple of things to consider before booking at this hotel: 1) Rooms are small -- you practically have to go outside to change your mind). 2) If you're planning on seeing any sights in Tokyo, I'd recommend staying in Tokyo proper, as this hotel is a good hour via train from the downtown area. 3) If you're preference is to stay close to the airport, take this one piece of advice before heading in to Tokyo to sightsee (if time allows), allot a couple of hours to tour the Narita Temple, ... it's one of the most magnificent in Japan (a 15 min. walk from Narita station). As for the hotel bar, it's under construction and they've made a half-hearted attempt at an alternative until construction is finished by moving it into the lobby area. Great buffet breakfast, the staff was gracious (as most tend to be in Asia anyway), but all in all, a very mediocre hotel experience.

Worked fine for us

by TripAdvisor Member stfromla

We booked this hotel for our first night in Japan so that we could sleep off some jet lag. The room was very nice and the staff was extremely accomodating (great shower - which is important after 12 hours on an airplane). We ate dinner and breakfast in the hotel dining room and the food was very good. The breakfast buffet was pretty amazing with all kinds of various food choices. If you want to be near the airport either coming or going, this hotel is an excellent choice.

Okay property, but not up to Hilton amenities

by TripAdvisor Member Mainer7

Stayed at the Narita Hilton several times and on the plus side, the price is right, particularly if you book advance on Hilton website, the rooms are comfortable, and the bus shuttle provided works well for transport to the airport and to Narita (to catch a train or just to pick up food). Con side is that this Hilton, nothwithstanding its size, lacks amenities for Hilton Honors members. The hotel lacks an executive lounge and provides a miserly breakfast option for Honors members. In addition, none of the other normal amenities usually offered at other Hilton properties to Honor's members are offered. Overall, I'd recommend it for a quick stay - between flights - but don't expect the usual Hilton Honors hospitality.

Ok for a stopover

by A TripAdvisor Member

Compared to other Hilton properties, the Narita Hilton is just ok. We only spent about 10 hours in the hotel as a day stopover between Ireland and Australia. We stayed at the hotel so that we could get some sleep before the next flight to Sydney. We arrived in Narita first thing in the morning and we got the free shuttle bus to the hotel (which took about 10 minutes). Check in was ok but there seemed to be some confusion as they thought that the reservation was for 1 person instead of 2 people. Once this was sorted we got to our room. The room was big enough but was in need of some updating and it was ok for the day but would not have been great for a longer stay. The bathroom too was ok for a quick shower and there was CNN on the TV. We paid about 70 euro for the day (which was the same price as an overnight stay).
For convenience to the airport, the hotel is ok and we would probably stay there again for a transit only but definately not for a longer stay in Tokyo.

Japan's Airport Town that serves Tokyo

by suhadis

"Your journey to Tokyo starts here!"

Tokyo's International Airport is actually located in Narita, some 1.5 hours by train. It's quite a lot to travel to get there between the airport and city. Not too mention, the travel is expensive too! But hey! Tokyo is one of THEE most expensive cities in the world to live in.

Narita hosts a lot of hotels, mainly for flight crew. You will just see hotels here and there - and only hotels - if you start to venture out of the airport. Theres Tobu (Holiday Inn), ANA hotel, Hilton, Excel Tokyu, Marroad, etc... Hardly you will see tall buildings that are not hotels.

The only good places to venture to in Narita is the Town centre and the Aeon area.

Narita Town centre has the 2 major rail lines running through them - JR and Keisei. Around this area there are many restaurants. A favourite haunt for air crew would have to be Hero's Grill, located in a small street near the JR station. There's bound to be something that will catch your fancy here. I'd recommend the Izakaya-style japanese restaurants where you can pick up items a-la-carte. There is also a large supermarket in the vicinity.

Aeon is a large mall located 10 mins by car from Hilton Narita Hotel. Good place to just get some last minute souvenirs (remember that everything is pretty expensive). It's varied in it's selection of stores so you will spend some time browsing. One store at one end of the second floor named "Village / Vanguard" is very unique. If you step in you will feel like the whole store is in a mess in it's presentation of it's products. But as you go browse the store, you'll find they are pretty unique stuff and knick knacks that only the Japanese can pull off in it's concept. Clocks, watches, scented candles, bags, lava lamps, books and a million of things of unclassified items in between. There's also Hard Rock Cafe Narita!