Hilton Tokyo

4 out of 5 stars4 Stars

6-6-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture, 1600023, Japan

11 Reviews

Hilton Tokyo
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Satisfaction Excellent
Very Good

Value Score Poor Value

Costs 47% more than similarly rated 4 star hotels

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Good For Families
  • Families88
  • Couples87
  • Solo83
  • Business82
  • jlanza29's Profile Photo

    A bit disappointed !!!!!


    I must admit, I was disappointed with my stay at the Hilton in Shinjuku .... location is great ... the hotel provides a free shuttle every 20 minutes to Shinjuku station... BUS STOP # 20 on the west side of Shinjuku train station and it's about a 10 minute walk if you choose not to wait for the shuttle ... The service was professional and nice .... everyone speaks English so communication is not an issue ... my disappointment was the rooms itself ..... for the price we paid 25,000 Yens about $325.00 US a night. These rooms need a major renovation BIG time !!!!!!

    The sizes of the rooms are very standard Japanese which means a bit on the small size, but the bathrooms and just overall they need an overhaul ..... These rooms felt like I stepped into the 1980's !!!!!

    Prices for hotel rooms in Tokyo are out of this world, but for 25,000 Yens you can stay across the street at the Hyatt Regency and have much better rooms .....

    There is a Denny's and a Starbucks and even a Kinko's about 2 blocks away ....

    No free wifi even for Gold members of Hilton Honors which I thought it was unacceptable and I informed the front desk manager and he wouldn't budge .... 800 Yens for 30 minutes !!!!! about $10 US dollars !!!!! not even free wifi in lobby !!!! In such an advanced country I found that disappointing !!!!!

    Went to Kinko's ... 100 Yens for 30 minutes ..... go figure !!!!!

  • Hilton Tokyo is great


    The Hilton Tokyo has the high quality of service expected of an overseas Hilton hotel. Rooms should be booked as far out as possible to get the best price (even on refundable rates). Room prices seem to change daily. AAA membership will save you a substantial amount on your room (2 days savings will pay for the year AAA membership).

    The Hilton Standard rooms are adequate, but once you have stayed in a deluxe room or on an executive floor...a standard room will disappoint you.

    Standard rooms are the same size as the deluxe, but the interior appears in need of an update. Amenities in all rooms include everything from a hairbrush to toothbrushes to q-tips to razors to a hair band. Some rooms come with pajamas, robes, and Yokata (Japanese robe).

    If you are a Gold HHonors member try to check in during the week for the best chance of an upgrade (On Friday or Saturday upgrades are hard to get).

    Unique Quality: Gym is nice. Towels and water provided for your workout. All treadmills have TV's built in. As the locker room was renovated during my Dec 2011 stay I can not comment on the saunas.

    The executive lounge staff is amazing. Beer, soda, coffee are free all day. Drinks are free from 6-8pm.

    If you are taking public transportation to the hotel, know what station exit you need to take. The hotel website makes finding the hotel seem easy...it is not. From Shinjuku Station take the West exit. This can be a 15min walk through a crowed station if you come in on the JR lines and the west exit is not allows labeled. After you exit the train look for the West exit sign or the sign to the subway lines and head in that direction. The Hilton bus is on the second level stop #21.

    From Tochomae Station (much smaller and easier), follow the signs to Exit A7, Go up escalator, Go left, Go right at the red pillar, Go left at bottom of stairs, Take exit E4 at the end of long hallway. At top of stairs Hilton will be across street.

    Getting back to the stations is much easier as the stations are well marked.

    If you get motion sick stay on a lower floor. During earthquakes the building sways and shakes. The earthquake dampening system is up to strict Tokyo standards. During my stay there were several small earthquakes (upto 3.0).

    Directions: Shinjuku

  • Emile72's Profile Photo

    Clean and good service


    We stayed 4 nights at the Hilton in Shinjuku area. The location is convenient, walking distance from Shinjuku metro/trainstation (for either sightseeing inside or outside Tokyo). Also loads of shops and restaurants around.

    From the airport, you can take the "hotel" buss which drops you straight to the Hilton. 3000Yen.

    The reception and staff, all very friendly and professional.

    Breakfast: Was good, nothing spectacular and quite busy.

    Rooms: Extremely clean, modern. Small and low rooms however. For Europeans, the windows/curtains are funny :).

    We paid 125E a night with BF.

  • mattdoc's Profile Photo

    Great deal


    I got a great deal though Asian affair holidays and SIngapore airlines for hotel stay at the Tokyo Hilton and airfare from LA. Check with there website periodically for similiar deals.


  • TexasDave's Profile Photo

    Swanky Shinjuku Hotel


    Largest Hilton in Asia, 38 floors. It has been around a while, but everything was in working order. Smiling, attentive staff.
    Executive lounge serves an extensive complimentary breakfast looking out towards the Tokyo Municipal Government Building.

    Unique Quality: Very nice rooms with many amenities.
    Free shuttle from Shinjuku Station every 20 minutes.

    Directions: West of Shinjuku Station.

  • KevinMichael's Profile Photo

    A Nice 4 star Hotel


    I recommend this hotel for the good service and accomodations. The staff are very foreign friendly and speak English well.

    Unique Quality: Next to the lobby, the hotel has a restaurant that offers an excellent buffet style breakfast.
    I actually prefer it`s breakfast to that of the Century Hyatt`s.

    Directions: located perpendicular to the main governmental building in Shinjuku

  • koolkatz_76's Profile Photo

    Hilton Tokyo


    Being an international hotel chain, the quality and reliability of the Hilton is to be expected.

    But what was really nice is how spacious it was compared to Japanese hotels. It is not huge by any means, but it certainly gives more room than the average Japanese hotel room.

    Another advantage is that you get more TV channels to choose from! Don't laugh now, but it's nice to be able to get English channels on TV other than CNN and BBC.

    The room itself was beautifully appointed, with furnishings in light coloured wood. Staff were extremely polite, and generally very proficient in English.

    The hotel is conveniently close to the Shinjuku JR station. If you take a cab, you should not pay more than the flag-down fare. And if you choose to walk, it's about 10 mins away.

  • loisl's Profile Photo

    Good Business Hotel


    Not much different then any other business Hotel, but......

    Unique Quality: ...it's the little details.
    Thanks to the Swiss Restaurant Manager they have a real espresso machine at the Checkers restaurant.
    So...ask for "real" coffee, and you get real coffee.

  • Jolaz's Profile Photo

    Hotel of its class


    Hilton Tokyo, about 15 mins walk to the JR Shinjuku station, sit on a cozy environment where you could have a good view of the outside. Unlike normal Tokyo hotels, the rooms are quite spacious in its size, though the pic is showing the size of a suite

  • LysDor's Profile Photo

    The Hilton Tokyo


    The Hilton Tokyo is located in Shinjuku, the new business, shopping and entertainment center of Tokyo. Twenty four hours a day, Shinjuku, pulsates with a vibrancy and excitement that typifies modern Japan.
    The Hilton Tokyo is a glamorous landmark and an oasis of hospitality, comfort and style in this dynamic quarter. The hotel is Hilton International's largest hotel in Japan with 806 luxurious rooms and every room has traditional Shohji screens across the windows.

    And as you might already know everything is VERY EXPENSIVE in JAPAN so are all hotels in this area!

  • o00o's Profile Photo

    š 4 Stars Hotel


    Reasonable hotel near to Shinjuku Station in 10 minutes walking distance.
    plenty of rooms and always full with domestic guess.
    Advance booking a must.

    Unique Quality: A lot of Japanese like to organise group sex party here (perhaps the entrance is quike isolated). My be next time i will ask my friends who have been to the group part in the guess room, then i can inform you in details.

More about Hilton Tokyo


Its Tokyo Hilton!Its Tokyo Hilton!

Forum Posts

How to get from Narita Airport to Hilton Tokyo Bay Hotel by Bus after 7.00pm?

by ikang1

Hi, my family & i will be going to Japan for our 1st ever trip in mid April 2007. We'll arrive at Narita Airport Terminal 2 from Kuala Lumpur Malaysia at 7.30pm Tokyo time. We need to get to Hilton Tokyo Bay Hotel near Tokyo Disneyland & was told that the best transport is by Limousine bus.

Unfortunately the Limo Bus's service ends at 5.30pm & Taxis are expensive, whilst we were told that trains are inconvenient as we will be dragging our luggage up & down staircases at train stations as there are no escalators / elevators.

Question is, are there other bus services that we can take to the hotel after 7.30pm?

RE: How to get from Narita Airport to Hilton Tokyo Bay Hotel by Bus after 7.00pm?

by Care824

Would it make sense to pack enough for one night in your carry-on and use the takkyubin service to take the rest of your luggage to the hotel? Then taking the train should be easier with only small bag to manage.

RE: RE: How to get from Narita Airport to Hilton Tokyo Bay Hotel by Bus after 7.00pm?

by ikang1

Thanx......but what is a takayubin service, the rate & how / where do i subscribe to this service?

RE: How to get from Narita Airport to Hilton Tokyo Bay Hotel by Bus after 7.00pm?

by gogonicetrip

Hi Engku

Another alternative you can take is that a Limousine bus for Shin-Urayasu district is used and get off at the Shin-Urayasu Oriental Hotel bus stop in front of JR Shin-Urayasu Station, departure time at Narita Airport are 18h40 and 20h40.
And then you should take a taxi to Hilton Bay Tokyo Hotel, a distance from Shin-Urayasu Oriental Hotel is about 5km cost you about 2000 yen.


RE: RE: How to get from Narita Airport to Hilton Tokyo Bay Hotel by Bus after 7.00pm?

by ikang1

Masa-san........Domo Arigato. Thanx so much for the info. I hope we'll be able to catch the bus on time coz our plane will land at 7.30pm at Narita & i'm not sure how long we'll take to clear customs & immigration. Very excited to go :)

RE: How to get from Narita Airport to Hilton Tokyo Bay Hotel by Bus after 7.00pm?

by gogonicetrip

If you might miss the last limousine bus, you should use takkyubin service that is a luggage courier service like a DHL that is available at Narita airport, cost you about 1800 yen a 25 kg luggage.
You can deliver your luggage to the Hotel and you can receive it the following day.


RE: RE: How to get from Narita Airport to Hilton Tokyo Bay Hotel by Bus after 7.00pm?

by ikang1

Thanx again Masa-san. Wakarimas.

Comments (1)

  • Jun 11, 2014 at 5:11 AM

    Hello, Can anyone help with the fastest way to get from Narita Airport arriving 7.05 pm International from Australia - T2; and going to Asakusa? We need the quickest and most economical way to get to our Ryokan and also back to the airport in the morning by 8am! Any ideas?

    • Jun 11, 2014 at 6:16 AM

      thankyou so much
      can you suggest a closer place to stay from Narita that is still 'Japanese'?

    • Ewingjr98's Profile Photo
      Jun 11, 2014 at 4:26 PM

      If you only have a short overnight layover at Narita, the town of Narita might be a good option. It is a very nice town with traditional architecture, a huge old temple, and lots of restaurants. Check out this CNN article: travel.cnn.com/tokyo/life/na...

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 Hilton Tokyo

We've found that other people looking for this hotel also know it by these names:

Shinjuku Hilton
Hilton Hotel Tokyo
Hilton International Shinjuku
Hilton Tokyo Hotel Shinjuku

Address: 6-6-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture, 1600023, Japan