Hyatt Regency Tokyo

4 out of 5 stars4 Stars

2-7-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture, 160-0000, Japan

6 Reviews

Hyatt Regency Tokyo
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Satisfaction Excellent
Very Good

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Business
  • Families85
  • Couples85
  • Solo84
  • Business86
  • walterwu's Profile Photo

    Away from the Bustling City


    We got 2 Twin View room at the Hyatt Regency Tokyo which is nice and comfortable. Each bed has 2 different type of pillow, one of which is soft and the other which seems to be of similar material as that found in ryokan. Yukata are provided and so is personal disposable room slippers which you are allowed to keep.

    The hotel is some distance away from the JR train station, however, the hotel provides free shuttle bus operating between Shinjuku's Odakyu Halc building and the hotel at regular intervals of 20 minutes. The bus is pretty small and operating hours are from 08:00am to 9:50pm only.

    There are 2 subway stations near the hotel. One is the Oedo Line, which is next to the hotel and the other is the Nishi-Shinjuku Line which is short walk from the hotel. The 2 stations are connected by a long underground tunnel with nice music provided. The underground tunnel also links all the way to Shinjuku Station. Oedo Line is not part of Japan Metro and if you had bought the Japan Metro day pass, you cannot use it on the Oedo Line. Need to pay separately for it.

    The Oedo Line connects directly from the hotel to being the nearest station at Tokyo Tower.

  • Mairo21's Profile Photo

    A haven from the hustle and bustle.


    The Hyatt staff were exceptionally helpful and pleasant. They greet you at the door, and insist on escorting you to your room. If there was anything you needed, staff was readily available upon your request. The staff made you feel as comfortable as possible and always wore a genuine smile upon their face. There was internet access, and concierge service. Health club, spa, and sky pool. You could get a massage in your room at request. Just a really nice place to return to after a long tiring day of sightseeing. The view from the room was also outstanding. I could have spent hours staring out that picture window, sipping some green tea.

    Directions: A 2 hour bus ride from Narita Airport will save you a lot of trouble, allow for sightseeing, and cost you 3000 yen. Courtesy bus to and from Shinjuku Station.

  • KevinMichael's Profile Photo

    My Favorite Hotel in Tokyo


    I have always experienced excellent service here. One of the main reasons I have prefered to stay here even though the price is higher than a number of other hotels is because of the excellent service and because they have a large selection of non-smoking floors in addition to large non-smoking sections in their restaurants.

    The Century Hyatt caters to a large number of foreign businessmen and it is one of the best hotels of choice if you are staying in Tokyo.

    Unique Quality: The staff are very helpful and they all speak English well. The Hotel also offers good views of the Shinjuku landscape.

    The view from the restaurant on the lobby floor is nice and sunny providing a good way to start your morning with a newspaper (free) and a cup of coffee.

    Directions: The Hotel is located right next to the Shinjuku Governmental headquarters.

    There's free shuttle service to and from Shinjuku station every 20 minutes.

  • Wild_Orchid's Profile Photo

    A Nice Business hotel in Shinjuku-Part 2


    A lovely hotel that I would recommend. Suitable for the business traveller and comfortable for a couple travelling together.

    Tokyo hotels tend to be more for the single traveller, so smaller rooms with single beds are common. However, this hotel is different and we were able to secure a double room, with a king-size bed.

    Smoking and non-smoking floors are available.

    Unique Quality: The Airport Limo Coach that covers a few major hotels in the Shinjuku area drops people off directly at this hotel. We found this very convenient upon our arrival at Narita Airport which meant that we did not have to lug our luggage around on the subway.

    There is an excellent complimentary shuttle service to and from Shinjuku Station (drops off in front of Odakyu Entrance). It operates three times per hour from the hotel and also picks up three times per hour from the station. The coach driver is always punctual, so do be on time. This helped save expensive taxi fares (approx 660Yen one way) and also your tired feet (a 10-12 minute walk to the station).

  • Wild_Orchid's Profile Photo

    A Nice Business hotel in Shinjuku-Part 1


    A large sized room (by Tokyo standards) with a very comfortable king-size bed (requested with my internet booking). White fluffy bathrobes for two, bedroom slippers, and all necessary amenities. A good view of Shinjuku as we had a higher floor.

    Bathroom was a tad small, but came with a full-sized bath tub.

    In-room fast speed internet connection, large business desk and three phones.

    Updated as at October 2005:
    I brought along Fred's Butterfly (his VT name is PALS) and took a photo (see pics) of it from my hotel window at night-with the lights from nearby offices shining against the night sky. Quite a pretty sight, isn't it?

    Unique Quality: The staff spoke English and provided impeccable service (from the reception, concierge, restaurant wait staff, to the baggage handlers). Lobby is quite impressive-see the tiled marble flooring. (see pics) Due to the rather impressive lobby and lavish ballroom, the hotel is a popular venue for weddings.

    We were able to rent a phone from the concierge at a reasonable rate.

    A good buffet breakfast was available at the Coffee House, which incidentally has a nice view of the small garden outside. Japanese breakfast is also available at the Japanese Restaurant.

    In short: recommended if you can get a good rate through the internet!

    See more in Part II of this tip

  • dlparker's Profile Photo

    Nice Hotel


    I stayed at this hotel on business and found the rooms to be very nice.
    Its a very American style hotel.
    Great views from the elevator and beautiful lobby.

    They have high speed internet in the rooms if you pay extra for it.

    there is a cool bar on the 3rd floor that is very 60ish.

    The bar at the top of the hotel is very fun also, they have live music, when i was there it was bands doing old american rock songs.

    The sushi restaurant in this hotel is also very good, but very very expensive.

More about Hyatt Regency Tokyo

Century Hyatt Tokyo

by toot2shoot about Century Hyatt Tokyo

Comfortable, spacious rooms, great views wether on the park side or city side, gorgeous pool, the chandaliers in the lobby? Astounding 3 storey tall crystal laiden wonders! Traditional catholic church available for weddings as well as a Buddhist shrine.The best food served in any hotel I have tried in Japan. Useful shuttle to and from Shinjuku Eki, the hotel is centrally located and close to everything.Shutlle also available to and from Narita airport. ( 2 hour travel time, 3000yen per person)

Great Stay

by TripAdvisor Member globetrotter2

This was a very nice hotel & the staff was extremely pleasant & helpful. Good location & very quiet (we never heard a sound while in our room).. Beds are hard (pillows were good, though).

Just What You Need After a 13-Hour Flight

by TripAdvisor Member hyrax

We spent a long time trying to find something decent in Tokyo that we could afford and settled on the Century Hyatt, which seemed at least doable even with the service charge. The Friendly Airport Limosine Bus, which was DEFINITELY worth it after the long flight, took us directly from Narita to the Century Hyatt in 2 hours. When we arrived, we found the hotel to be striking (the lobby chandeliers are RIDICULOUS!), the staff friendly and able to speak the needed English (as did most people in Tokyo, it seems), and the rooms clean, comfy, and welcoming. We stayed here a week and then, after going to Kyoto for a week, stayed here the night prior to our flight out of Narita. The first time we sprung for the View room, but the second time we didn't. Both rooms had great views and were equally sizable. While the hotel has a shuttle to and from Shinjuku Station, we never took it; it only takes about 5 or so minutes on foot, so we saw no need. A word to the wise: It took us a few days to realize that there was a subway station significantly closer to us than Shinjuku. When returning to the hotel, transfer at Shinjuku for the Oedo Line, going one stop to Tocho-mae. Since the Japanese trains are like clockwork, it'll only add like 3 minutes to the trip (which you save by having to walk less than a minute to the hotel). All in all, we would highly recommend this hotel - It's great to have Shinjuku's yummy food and bars so convenient after a long day of sightseeing. Keep your eyes open for the gangs of dancing teens! They really are all over the place at night!

Outstanding Service

by TripAdvisor Member Isetta

This hotel is nicely located close to subways and busses. I stayed for 4 days and was able to sightsee everything I wanted to see in Tokyo on this trip. The consierge is extremely helpful. Every day will give me custom maps to guide me where to go, what subway to take, and made many suggestions based on my needs. I felt at home in this hotel. Prices are very reasonable compared to others downtown. The service is outstanding, the hotel is clean and up to date and is a Hyatt. I had a fantastic experience that everyone should know. When I left to the airport to return to the USA I left a substantial amount of cash in the room safe deposit box. Hotel staff found the money while cleaning the room and inmediateley gave it to management who contacted Continenetal Airlines at the airport to inform me. While checking in at Continental at Narita airport, I was informed of the hotel message and that the Hotel was sending the money to the airport and that I could pick it up in one hour. I got all my money. I need to let everyone know that the staff at this hotel is not only extremely honest but would go out of their way to please their customers. A big AAA+++ to this hotel.


Hyatt Regency TokyoHyatt Regency Tokyo

Hyatt Regency TokyoHyatt Regency Tokyo


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 Hyatt Regency Tokyo

We've found that other people looking for this hotel also know it by these names:

Hyatt Tokyo
Hyatt Regency Shinjuku
Hyatt Regency Hotel Tokyo
Hyatt Regency Tokyo Hotel Shinjuku

Address: 2-7-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture, 160-0000, Japan